Premature error messages, aggressively styled fields, and unnecessarily disruptive system-status messages feel bad-mannered and increase cognitive load for users during otherwise simple tasks.
Why inclusive language matters Words hold power. Using inclusive language means you're thinking about: the impact of language, the origins of phrases and idioms before you use them, how you talk about people, characteristics and identities, how your own identity or experiences could create bias in your content.
Gaining buy-in for accessibility can be challenging due to common myths and misunderstandings. For many, accessibility remains a big mystery. Here are some practical techniques for winning stakeholder support.
Design systems are a set of standards (like Google’s Material Design or IBM’s Carbon Design System) needed to manage design at scale. Style guides (like content or visual style guides) are just one piece in a design system.
UX Writing Top 20 practical tips to boost your designs 👇🔶 Be concise❌ You must log in to comment✅ Log in to comment🔶 Use active voice❌ The button should be clicked✅ Click the button🔶 Avoid jargon❌ System error (code 2234)✅ Log in error🔶 Be consistent❌ Add to cart vs. My bag✅ Add to bag vs. My bag🔶 Avoid double negatives❌ Unsubscribe not to receiv…
Labels in a card sorting study must be neutral to prevent keyword matching and encourage careful, conceptual groupings from users.
If you’d like to improve user experience, content design can help. But how? We have a few tricks up our sleeve, so I’d like to share with you a reference list of ways we can give users an experience which feels more intuitive and caters better to their needs.
Opening links, whether they are to the same website or another, in a new tab can pose a variety of issues for users, especially as web traffic from mobile devices continues to increase.
Carefully examine the user’s context, task at hand, and next steps when deciding whether to open links to documents and external sites in the same or a new browser tab.
Bad writing can be avoided by following Orwell’s 6 little rules. The problem is the absolute nature of Orwell’s rules. The first five all include either a “never” or an “always”. That's why Orwell himself doesn’t always obey them and The Economist's Johnson revised them.
Share Post Share Email Print They can be paper or click-through, but designing successful digital experiences involves making prototypes of your interfaces.
Step-by-step instructions to systematically review your product to find potential usability and experience problems. Download a free heuristic evaluation template. A heuristic evaluation is a method for identifying design problems in a user interface. Evaluators judge the design against a set of guidelines (called heuristics) that make systems ea…
Boost your SEO with effective header tag usage. Learn how to optimize header tags to improve content scannability, search engine visibility, and user experience.
Websites and apps are our modern equivalent of phones. You create them so that people can serve themselves. Make your site or app a good conversational partner.
A UI/UX designer focuses on the appearance of an interface and how users will use said interface. A content-first designer, a.k.a., a content designer or UX writer, will focus on the content users will interact with.
Content standards in design systems support a holistically consistent user experience and efficient collaboration between writers, content, and UI designers.
A few relevant, high-quality visuals placed next to associated text can boost users’ comprehension of your content and its memorability.
Cookie permissions need to follow the law and strike the balance between respecting user privacy and being user-friendly.
Example page (landing page)Innovation, training and toolsURL: https://joint-research-centre.ec.europa.eu/tools-and-laboratories_en (may have been updated since May 2023)On the basis of our open data principles we publish tools and databases. The tools and databases are categorised by name and acronym.LaboratoriesThe JRC maintains a wide range of l…
"Collaborative Doctoral Partnership (CDP) programme" section, copy written and maintained in cooperation with the JRC programme manager for the CDP.
"Facts4EUFuture" section, copy written for a campaign to promote a series of 11 reports 2018-2019 to inform the incoming EC presidency on upcoming trends. After relaunch of the Science Hub in 2022, the initial landing pages have been replaced with direct links to the "JRC Publications Repository".
People often remember visuals better than words. Designers can leverage the picture-superiority effect to make their products memorable and learnable.
Scrolling, scanning, skipping: How do users consume content online? Here’s what you need to know about reading behavior and design strategies to prevent harmful scanning patterns.
"Working with us" section, copy written in January/February 2023 in cooperation with JRC HR colleagues.
About page, copy written in March 2023 based on JRC documents: - Revitalising the JRC Strategy 2030; - JRC strategy 2030; - JRC work programme 2023 - 2024: Brochure; - JRC Work Programme 2023 -2024: Factsheets; - JRC portfolio cards
Design thinking is a non-linear, iterative process that can have anywhere from three to seven phases, depending on whom you talk to. The Hasso Plattner Institute of Design at Stanford (the d.school) proposes the five-stage design thinking model: Empathize, define, ideate, prototype, test.
The root of the problem lies in our desire to impress. Thesaurus carpet-bombings and long-winded sentences are commonly mistaken for fine writing because they feel authoritative and intellectual. But they’re just masks; effective writing is lean, clean, and easy to read.
From providing accurate context to creating a cohesive structure, each of these key principles can elevate your content designs and ensure you’re communicating effectively with your audience
How to communicate effectively when users fail and succeed (shared on LinkedIn by Vitaly Friedman)
What users believe they know about a user interface impacts how they use it. Mismatched mental models are common, especially with designs that try something new.
MyHub.ai saves very few cookies onto your device: we need some to monitor site traffic using Google Analytics, while another protects you from a cross-site request forgeries. Nevertheless, you can disable the usage of cookies by changing the settings of your browser. By browsing our website without changing the browser settings, you grant us permission to store that information on your device. More details in our Privacy Policy.