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Overview: UX

Relevant resources

3 Types of Online Calculator and Quiz Tools
www.nngroup.com
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Most calculator and quiz tools provide at least one or more of the following services: converting inputs, predicting the future, or providing recommendations.

Calculators and Quizzes: User Expectations
www.nngroup.com
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Calculators and quizzes provide personalized information. Users approach these tools with an exploratory mindset and appreciate them while making decisions.

Designing For Edge Cases and Exceptions (4 mins)
mailchi.mp
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To prevent failure and make our designs more resilient, we need to explore edge cases and exceptions already during the design process. Let’s take a closer look at what to watch out for.

Designing Better Live Validation UX
www.linkedin.com

Undoubtedly there are major advantages of live validation in forms. Most importantly, if an input expects a particular type of content, we can flag issues immediately, so users can fix these issues rather than operating under a wrong assumption.

UX Strategy: What is it and How to Create One
www.linkedin.com
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UX strategy is a plan of action that allows the organization to reach a higher state of user experience over a certain period of time. It lies at the intersection of product design and business strategy and serves as a guide for prioritizing and executing UX work over time.

PEOPLE DID NOT COME TO YOUR SITE OR PRODUCT TO CLICK THE BUTTON.
www.linkedin.com
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The content - not the beautiful scroll animations - is the thing people use your product for. It is not lesser than. It is not an afterthought. It even has its own set of roles (content design, UX writing, information architecture, etc). The content is the scaffolding of the experience. When you minimize it, it is only to your own detriment.

Design System In 90 Days Canvas (FigJam template)
www.linkedin.com

Design System In 90 Days Canvas (FigJam template), with useful prompts to get a design system up and running — and adopted! — in 90 days, for small and large organizations that are building a design system or plan to set up one. Kindly shared by Dan Mall as a part of the Design System University. (shared by Vitaly Friedman, LinkedIn)

Homepage Design: 5 Fundamental Principles
www.nngroup.com
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Effective homepages are simple and easy to access, communicate the organization’s and site’s purpose, show engaging content, and prompt users to take action.

Accessibility Has Failed: Try Generative UI = Individualized UX
jakobnielsenphd.substack.com
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Traditional methods for accessibility have been tried for 30 years without substantially improving computer usability for disabled users. It’s time for a change, and AI will soon come to the rescue with the ability to generate a different user interface for every user, optimized for that person’s unique needs.

13 QR-Code Usability Guidelines
www.nngroup.com
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To be effective, QR codes need clear, brief, contextual information and must lead the user to relevant pages. QR codes provide a seamless transition from the physical world to digital spaces or across digital channels. QR codes have a lower interaction cost than typing in a URL,

Best user onboarding examples.
www.linkedin.com

We spent over 60 hours analyzing 150+ companies to find the best user onboarding examples. From home page copy and sign-up pages to onboarding emails and product tours, you can find plenty of examples to take inspiration from.

What AI Can and Cannot Do for UX (2024)
jakobnielsenphd.substack.com
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AI can already perform many UX tasks, ranging from design and research ideation to analyzing qualitative user data at scale. It’s the perfect assistant that quickly produces the first drafts of any UX method plan or deliverable. It will do more in the future,... possibly complete UI designs. But AI will not eliminate the need to watch human users.

Time Scales of UX: From 0.1 Seconds to 100 Years
jakobnielsenphd.substack.com
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UX unfolds over time, with a factor of 31 billion from the shortest time period of interest (0.1 seconds for the illusion of instantaneous response time) to the longest time span we can realistically consider (a century for major social channels).

31/01/2024
User Interface Design Guidelines: 10 Rules of Thumb
www.interaction-design.org
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Jakob Nielsen and Rolf Molich’s Ten User Interface Guidelines. These heuristics have been reflected in many of the products designed by Apple, Google, and Adobe. This article will teach you how to follow the ten rules of thumb in your design work so you can further improve the usability, utility, and desirability of your designs.

How to make better UX research reports
theuxrsannotations.substack.com
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Frameworks and principles for improving UX Research report writing. By following the frameworks and principles outlined in this article, UX researchers can improve their reports through logical structure and organization of ideas, clear and concise writing, and effective use of visuals and graphs.

23/01/2024
How Airbnb designs product
adplist.substack.com
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How did he overcome the stranger-danger bias? Through good design.

Intranet Usability Guidelines: New Findings From 57 Intranets
www.nngroup.com
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Updated intranet guidelines feature enhanced content practices by teams, refined search design to meet elevated expectations, task-oriented navigation, and standardized design elements for visual consistency.

UX and storytelling
www.linkedin.com
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Link collection (LinkedIn post by Vitaly Friedman): Free Storytelling Masterclass (+ PDFs) (https://lnkd.in/eiFscUtf), a comprehensive guide with 9 modules on storytelling, PDF worksheets, 1-pager sketchnotes, reading lists, free lectures, video courses, etc. Kindly shared by Jeremy Connell-Wait

Unreliability of AI in Evaluating UX Screenshots
jakobnielsenphd.substack.com
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In a case study of ChatGPT evaluating 12 e-commerce screenshots, most of the AI-driven redesign suggestions were inconsistent and untrustworthy. Human UX expertise must be employed to judge UX advice from AI.

Error-Message Guidelines
www.nngroup.com
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Design effective error messages by ensuring they are highly visible, provide constructive communication, and respect user effort.

Design KPIs and UX Metrics. How to measure UX and impact of design, with useful metrics to track the outcome of your design work.
www.linkedin.com
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Good design decisions are intentional. They aren’t guesses nor a matter of personal preference. They are deliberate and measurable. Over the last few years, I’ve started using design KPIs that inform and guide design decisions. - by Vitaly Friedman

AI for UX: Getting Started
www.nngroup.com
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Use generative-AI tools to support and enhance your UX skills — not to replace them. Start with small UX tasks and watch out for hallucinations and bad advice. All UX professionals should use AI: it’s helpful at any level of seniority and for many tasks within the UX lifecycle (including research, design, and writing).

NN/g UX design Study Guides Articles & Videos
www.nngroup.com
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Free study guides by Nielsen Norman group on almost every UX topic. Each study guide is a curated collection of free articles and videos, organised by theme and suggested reading order.

Dark Design Patterns Catalog
jakobnielsenphd.substack.com
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New regulations from the Government of India prohibit the use of 12 common dark design patterns. These sneaky practices are unethical applications of established UX knowledge to make interface designs that harm users instead of helping them.

User Experience in Two Infographics
jakobnielsenphd.substack.com
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Two short infographics define UX and summarize why and how to run UX projects. Show to your boss or colleagues who don’t understand UX. This ticket to UX mastery only requires 3 minutes of your time.

23/11/2023
Photos Improve Website Usability and Credibility
jakobnielsenphd.substack.com
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High-quality, detailed photographs convey information with authenticity, fostering trust in the content provided on a website. Investing in premium images is essential, as indistinct or amateurish pictures can perplex users and erode credibility. But AI-generated images can sometimes substitute at drastically lower cost.

UX-Research Methods: Glossary
www.nngroup.com
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Use this glossary to quickly clarify key terms and concepts related to research methods in UX.

Unreliability of AI in Evaluating UX Screenshots
jakobnielsenphd.substack.com
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In a case study of ChatGPT evaluating 12 e-commerce screenshots, most of the AI-driven redesign suggestions were inconsistent and untrustworthy. Human UX expertise must be employed to judge UX advice from AI.

Navigating the Web with Text vs. GUI Browsers: AI UX Is 1992 All Over Again
www.uxtigers.com
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For its first two years, the web was a text-only medium with a command-line user interface similar to the UI for current generative AI tools like ChatGPT. Only after GUI browsers launched in 1993 did the web explode. AI needs a similar GUI revolution in usability.

Accordion Editing and Apple Picking: Early Generative-AI User Behaviors
www.nngroup.com
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Two new user behaviors are prevalent in interactions with text-based AI chatbots. User research shows the iterative and often complex ways users engage with AI tools for productivity.

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