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ChatGPT and Tone: Avoid Sounding Like a Robot
www.nngroup.com
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Many writers turn to ChatGPT or other AI chatbots to edit and perfect their tone. Much like people, however, AI struggles to convey nuanced emotions.

Designing Voice and Tone In UX Writing
www.linkedin.com

How to communicate effectively when users fail and succeed (shared on LinkedIn by Vitaly Friedman)

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