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How to Conduct a Heuristic Evaluation
www.nngroup.com
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Step-by-step instructions to systematically review your product to find potential usability and experience problems. Download a free heuristic evaluation template. A heuristic evaluation is a method for identifying design problems in a user interface. Evaluators judge the design against a set of guidelines (called heuristics) that make systems ea…

What are content design, UX design, and UX writing?
medium.com
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A UI/UX designer focuses on the appearance of an interface and how users will use said interface. A content-first designer, a.k.a., a content designer or UX writer, will focus on the content users will interact with.

Hidden vs. Disabled In UX (4 mins)
mailchi.mp
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Both hiding and disabling features can be utterly confusing to users. And for both, we need very, very good reasons. Let’s take a closer look at what we need to consider when it comes to hiding and disabling — and possible alternatives that help enhance the UX.

What is Prompt Engineering?
www.interaction-design.org
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Prompt engineering is the process of creating effective prompts for artificial intelligence (AI) systems. A prompt in AI is a specific instruction or input given to an AI system to elicit a desired response or output. Effective prompt engineering results in good communication between the user and the AI system, where the user guides the AI systems

Diamond Prompting in UX Work
jakobnielsenphd.substack.com
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The dual prompting approach in AI-driven UX design distinguishes between exploratory and detail-refining phases. Alternating these prompt styles can optimize your UX strategies and harness AI's potential for innovation and precision. Use both zero-shot and few-shot prompting for greater breadth and depth in creative problem-solving.

Design Patterns For... Almost Anything!
smart-interface-design-patterns.com
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UI components and design patterns, from dashboards and design systems to data visualization and presentation decks — all in one single post.

3 Types of Online Calculator and Quiz Tools
www.nngroup.com
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Most calculator and quiz tools provide at least one or more of the following services: converting inputs, predicting the future, or providing recommendations.

Calculators and Quizzes: User Expectations
www.nngroup.com
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Calculators and quizzes provide personalized information. Users approach these tools with an exploratory mindset and appreciate them while making decisions.

Designing For Edge Cases and Exceptions (4 mins)
mailchi.mp
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To prevent failure and make our designs more resilient, we need to explore edge cases and exceptions already during the design process. Let’s take a closer look at what to watch out for.

Designing Better Live Validation UX
www.linkedin.com

Undoubtedly there are major advantages of live validation in forms. Most importantly, if an input expects a particular type of content, we can flag issues immediately, so users can fix these issues rather than operating under a wrong assumption.

Homepage Design: 5 Fundamental Principles
www.nngroup.com
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Effective homepages are simple and easy to access, communicate the organization’s and site’s purpose, show engaging content, and prompt users to take action.

Accessibility Has Failed: Try Generative UI = Individualized UX
jakobnielsenphd.substack.com
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Traditional methods for accessibility have been tried for 30 years without substantially improving computer usability for disabled users. It’s time for a change, and AI will soon come to the rescue with the ability to generate a different user interface for every user, optimized for that person’s unique needs.

Best user onboarding examples.
www.linkedin.com

We spent over 60 hours analyzing 150+ companies to find the best user onboarding examples. From home page copy and sign-up pages to onboarding emails and product tours, you can find plenty of examples to take inspiration from.

What AI Can and Cannot Do for UX (2024)
jakobnielsenphd.substack.com
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AI can already perform many UX tasks, ranging from design and research ideation to analyzing qualitative user data at scale. It’s the perfect assistant that quickly produces the first drafts of any UX method plan or deliverable. It will do more in the future,... possibly complete UI designs. But AI will not eliminate the need to watch human users.

Time Scales of UX: From 0.1 Seconds to 100 Years
jakobnielsenphd.substack.com
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UX unfolds over time, with a factor of 31 billion from the shortest time period of interest (0.1 seconds for the illusion of instantaneous response time) to the longest time span we can realistically consider (a century for major social channels).

31/01/2024
How to make better UX research reports
theuxrsannotations.substack.com
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Frameworks and principles for improving UX Research report writing. By following the frameworks and principles outlined in this article, UX researchers can improve their reports through logical structure and organization of ideas, clear and concise writing, and effective use of visuals and graphs.

23/01/2024
UX and storytelling
www.linkedin.com
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Link collection (LinkedIn post by Vitaly Friedman): Free Storytelling Masterclass (+ PDFs) (https://lnkd.in/eiFscUtf), a comprehensive guide with 9 modules on storytelling, PDF worksheets, 1-pager sketchnotes, reading lists, free lectures, video courses, etc. Kindly shared by Jeremy Connell-Wait

Unreliability of AI in Evaluating UX Screenshots
jakobnielsenphd.substack.com
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In a case study of ChatGPT evaluating 12 e-commerce screenshots, most of the AI-driven redesign suggestions were inconsistent and untrustworthy. Human UX expertise must be employed to judge UX advice from AI.

Design KPIs and UX Metrics. How to measure UX and impact of design, with useful metrics to track the outcome of your design work.
www.linkedin.com
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Good design decisions are intentional. They aren’t guesses nor a matter of personal preference. They are deliberate and measurable. Over the last few years, I’ve started using design KPIs that inform and guide design decisions. - by Vitaly Friedman

AI for UX: Getting Started
www.nngroup.com
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Use generative-AI tools to support and enhance your UX skills — not to replace them. Start with small UX tasks and watch out for hallucinations and bad advice. All UX professionals should use AI: it’s helpful at any level of seniority and for many tasks within the UX lifecycle (including research, design, and writing).

NN/g UX design Study Guides Articles & Videos
www.nngroup.com
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Free study guides by Nielsen Norman group on almost every UX topic. Each study guide is a curated collection of free articles and videos, organised by theme and suggested reading order.

Dark Design Patterns Catalog
jakobnielsenphd.substack.com
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New regulations from the Government of India prohibit the use of 12 common dark design patterns. These sneaky practices are unethical applications of established UX knowledge to make interface designs that harm users instead of helping them.

User Experience in Two Infographics
jakobnielsenphd.substack.com
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Two short infographics define UX and summarize why and how to run UX projects. Show to your boss or colleagues who don’t understand UX. This ticket to UX mastery only requires 3 minutes of your time.

23/11/2023
UX-Research Methods: Glossary
www.nngroup.com
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Use this glossary to quickly clarify key terms and concepts related to research methods in UX.

Unreliability of AI in Evaluating UX Screenshots
jakobnielsenphd.substack.com
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In a case study of ChatGPT evaluating 12 e-commerce screenshots, most of the AI-driven redesign suggestions were inconsistent and untrustworthy. Human UX expertise must be employed to judge UX advice from AI.

Navigating the Web with Text vs. GUI Browsers: AI UX Is 1992 All Over Again
www.uxtigers.com
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For its first two years, the web was a text-only medium with a command-line user interface similar to the UI for current generative AI tools like ChatGPT. Only after GUI browsers launched in 1993 did the web explode. AI needs a similar GUI revolution in usability.

Accordion Editing and Apple Picking: Early Generative-AI User Behaviors
www.nngroup.com
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Two new user behaviors are prevalent in interactions with text-based AI chatbots. User research shows the iterative and often complex ways users engage with AI tools for productivity.

The One Thumb, One Eyeball Test for Good Mobile Design
www.interaction-design.org
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In a distracted environment, the best form of smartphone interaction is a high-speed, easy-to-use one. Luke calls the typical mobile usage a "one thumb, one eyeball" experience, since the highly distracted environment causes most mobile users to engage in one-handed use with short spans of partial attention.

What is Hick’s Law?
www.interaction-design.org
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Hick’s Law (or the Hick-Hyman Law) states that the more choices a person is presented with, the longer the person will take to reach a decision. Named after psychologists William Edmund Hick and Ray Hyman, Hick’s Law finds frequent application in user experience (UX) design—namely, to avoid overwhelming users with too many choices, thereby keeping

The language of design
www.uxdesigninstitute.com
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A good design process: How is someone navigating through it? How are these things co-located together? Which pages are we grouping together? Can people find them? ... less attached to the tone of voice and more interested in simplicity and utility ... more like an architect than a prose-writer, putting LEGO blocks together in the most useful w…

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