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10 Usability Heuristics for User Interface Design
www.nngroup.com
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Jakob Nielsen's 10 general principles for interaction design. They are called "heuristics" because they are broad rules of thumb and not specific usability guidelines.

The Funnel Technique in Qualitative User Research
www.nngroup.com
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The funnel technique is used in user interviews and usability tests and ensures you get rich insights while not compromising validity.

How To Conduct Effective User Interviews (paywalled webinar)
www.interaction-design.org
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To design a delightful product, it isn’t enough to have your user in mind—you need to truly know your user’s mind. And the most effective way to achieve this is through user interviews.

Card Sorting: How To Get Started
www.interaction-design.org
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concept of card sorting... UX. The popular, low-tech research technique is used to organize data sets. It’s especially useful for information architecture, menu structures, workflows and website navigation. While it’s easy enough to run a card sort, there’s a massive difference between a flop and a success.

User Research: What It Is and Why You Should Do It
www.interaction-design.org
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User research is an essential part of UX design. Unless we understand who we are designing for and why, how can we even know what to create or where to begin?

What is User Research?
www.interaction-design.org
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User research is the methodic study of target users—including their needs and pain points—so designers have the sharpest possible insights to work with to make the best designs. User researchers use various methods to expose problems and design opportunities, and find crucial information to use in their design process.

A complete UI Glossary: 100 terms all designers should know
www.uxdesigninstitute.com
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If you want to work in UI (or work with a UI designer), you need to speak the language. In our UI glossary, we’ve compiled (and explained) 100 terms, phrases and resources all designers should know.

01/07/2022
UX Writing: Study Guide
www.nngroup.com
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Unsure where to start? Use this collection of links to our articles and videos to learn how to write and present information that aligns with users’ needs and online reading behaviors.

10 cognitive biases that shape our world
uxdesign.cc
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Being aware of our cognitive biases helps to recognize their power in shaping our thoughts, opinions, attitudes and the decisions we make. Let’s check out these effects by analyzing ten cognitive biases that shape our world today.

Creating Engaging Reports & Asynchronous Presentations
www.nngroup.com
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To keep your stakeholders and team members engaged, incorporate storytelling techniques such as writing for your audience, adding anecdotes, and using analogies in your asynchronous research deliverables.

Data Tables: Four Major User Tasks
www.nngroup.com
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Table design should support four common user tasks: find records that fit specific criteria, compare data, view/edit/add a single row’s data, and take actions on records.

Support Recall Instead of Recognition in UI Design
www.nngroup.com
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To strengthen people’s memory skills, we should design interfaces that help users practice recall.

Autonomy, Relatedness, and Competence in UX Design
www.nngroup.com
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Addressing these 3 fundamental psychological needs in our products increases user motivation and well-being and keeps them engaged and likely to use our designs.

10/01/2022
5 Facilitation Principles for Both UX Workshops and User Tests
www.nngroup.com
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Both UX workshops and usability tests benefit when facilitators are focused on goals, follow a meeting guide yet are open to improvisation, encourage participants to act, and don’t talk too much.

11 principles of design (and how to use them)
dribbble.com
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principles of design every graphic designer should be familiar with:HierarchyBalanceAlignmentEmphasisProportionMovementNegative SpaceContrastRepetitionVarietyUnity

The Current State of Homepage UX – 8 Common Pitfalls
baymard.com
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The homepage remains the “front door” for the many users who still begin their browsing experience here. Avoiding the 8 common UX issues discussed in this article is the first step toward improving users’ Homepage experience

The Practice of Customer-Journey Management
www.nngroup.com
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User journeys should be managed like products — by people and teams with specialized, journey-dedicated roles who continually research, measure, optimize, and orchestrate the experience.

Why Creatives Should Never Forget Dieter Rams’ 10 Commandments
blog.prototypr.io
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Tried and true principles for the past, present, and future of good design

How to measure design impact
tannerchristensen.com
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there are many straightforward methods and strategies for measuring design impact. Two areas I recently combined while exploring the design impact at Gem—where we're building the source of truth for top-of-funnel recruiting—are top tasks and PURE (Pragmatic Usability Ratings by Experts). Here's how I did it.

What a UX Strategist Does
uxplanet.org
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One of these roles is a UX Strategist, which aligns user experience design with the business goals and strategy of the company.

15/06/2021
Psychological principles for every product designer
uxdesign.cc
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It isn’t a mystery that a large part of delivering a highly successful user experience is understanding what the customer wants/needs along with the cognition that consequently gets customers thinking about what they want/need.

UX Flows, and Why They’re So Confusing
blog.prototypr.io
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what the differences are between the many different types of visualizations, from “flow-charts” to “User Flows,” and why so many people misunderstand them.

08/06/2021
Cognitive Bias and the Design Process
jonyablonski.com
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This article explores a few cognitive biases I’ve experienced first-hand as well as strategies for mitigating their influence.

Do not track
gerrymcgovern.com

As designers, as creators and managers of websites and apps, we can start by focusing on two principles: Do not track Delete

Common Ground and UX
www.nngroup.com
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Any efficient communication requires that communication partners establish and rely on common ground so that they can take communication shortcuts.

Lean UX Documentation for Tracking and Communicating in Agile
www.nngroup.com
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Succinctly documenting the right details in key places helps Agile teams avoid information overload. When UX documentation is skipped or disorganized, teams waste time trying to find or remember information instead of improving the product.

PM and UX Have Markedly Different Views of Their Job Responsibilities
www.nngroup.com
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A survey of people in user experience and product management shows that these professionals disagree on who should be responsible for many key tasks, like doing discoveries and early design.

02/06/2021
UXers and Product Managers Both Say Others Intrude on Their Work
www.nngroup.com
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A survey of 372 UX and PM professionals shows that duplicative work is frequent and generates confusion and inefficiency.

02/06/2021
Left-Side Vertical Navigation on Desktop: Scalable, Responsive, and Easy to Scan
www.nngroup.com
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Vertical navigation is a good fit for broad or growing IAs, but takes up more space than horizontal navigation. Ensure that it is left-aligned, keyword front-loaded, and visible.

Organising Design Work in Figma — A Systemic Guide and Framework
design.zeta.in
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For digital designers who want to organise their working files to improve clarity and collaboration within and across teams

29/03/2021
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