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How Airbnb designs product
adplist.substack.com
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How did he overcome the stranger-danger bias? Through good design.

Trust: Building the Bridge to Our Users
www.interaction-design.org
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Determining the nature and properties of trust at first may seem pointless [...] As it relates to UX design, it’s a scientific concept that means the difference between a user building faith in a design and staying to interact more, or that user leaving, never to return and perhaps telling others to beware of it.

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