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UX and storytelling
www.linkedin.com
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Link collection (LinkedIn post by Vitaly Friedman): Free Storytelling Masterclass (+ PDFs) (https://lnkd.in/eiFscUtf), a comprehensive guide with 9 modules on storytelling, PDF worksheets, 1-pager sketchnotes, reading lists, free lectures, video courses, etc. Kindly shared by Jeremy Connell-Wait

Website Survival Without SEO in the Age of AI
jakobnielsenphd.substack.com
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Content creators face reduced search traffic due to AI's prowess in delivering tailored answers, challenging traditional SEO strategies. Social will also drive less traffic. Permission marketing will be the main way to survive on the Internet.

Compare AI to Average Humans, Not the Best Human
jakobnielsenphd.substack.com
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To maximize the benefits to humanity, decisions to deploy AI solutions must be based on comparing AI with the average performance of unaided humans, not an unrealistic comparison with the single best human or with unachievable perfection.

Unreliability of AI in Evaluating UX Screenshots
jakobnielsenphd.substack.com
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In a case study of ChatGPT evaluating 12 e-commerce screenshots, most of the AI-driven redesign suggestions were inconsistent and untrustworthy. Human UX expertise must be employed to judge UX advice from AI.

When to Use Which User-Experience Research Methods
www.nngroup.com
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Modern day UX research methods answer a wide range of questions. To help you know when to use which user research method, each of 20 methods is mapped across 3 dimensions and over time within a typical product-development process.

Bottom Sheets: Definition and UX Guidelines
www.nngroup.com
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A bottom sheet is a user-interface pattern used commonly in mobile apps for providing contextual details or controls in the lower area of the screen. Definition: A bottom sheet is an overlay that is anchored to the bottom edge of a mobile device’s screen and that displays additional details or actions.

The Anatomy of a Good Design: An Analysis of 4 Sites
www.nngroup.com
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Visually pleasing designs use consistent type styles and spacing, create a visual hierarchy, and utilize an underlying grid structure.

Error-Message Guidelines
www.nngroup.com
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Design effective error messages by ensuring they are highly visible, provide constructive communication, and respect user effort.

AI: First New UI Paradigm in 60 Years
www.nngroup.com
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AI is introducing the third user-interface paradigm in computing history, shifting to a new interaction mechanism where users tell the computer what they want, not how to do it — thus reversing the locus of control.

User Journeys vs. User Flows
www.nngroup.com
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User journeys and user flows both describe processes users go through in order to accomplish their goals. While both tools are useful for planning and evaluating experience, they differ in scope, purpose, and format.

Design KPIs and UX Metrics. How to measure UX and impact of design, with useful metrics to track the outcome of your design work.
www.linkedin.com
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Good design decisions are intentional. They aren’t guesses nor a matter of personal preference. They are deliberate and measurable. Over the last few years, I’ve started using design KPIs that inform and guide design decisions. - by Vitaly Friedman

Prompt Structure in Conversations with Generative AI
www.nngroup.com
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Most prompts contain a combination of the following components: request, framing context, format specification, and one or more references to previous answers or external sources. There are also 3 types of unconventional prompts that do not follow this structure: "Can you do X," "Give me more," and filler prompts.

AI for UX: Getting Started
www.nngroup.com
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Use generative-AI tools to support and enhance your UX skills — not to replace them. Start with small UX tasks and watch out for hallucinations and bad advice. All UX professionals should use AI: it’s helpful at any level of seniority and for many tasks within the UX lifecycle (including research, design, and writing).

The 6 Types of Conversations with Generative AI
www.nngroup.com
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When interacting with generative-AI bots, users engage in six types of conversations, depending on their skill levels and their information needs. Interfaces for UI bots should support and accommodate this diversity of conversation styles.

NN/g UX design Study Guides Articles & Videos
www.nngroup.com
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Free study guides by Nielsen Norman group on almost every UX topic. Each study guide is a curated collection of free articles and videos, organised by theme and suggested reading order.

Dark Design Patterns Catalog
jakobnielsenphd.substack.com
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New regulations from the Government of India prohibit the use of 12 common dark design patterns. These sneaky practices are unethical applications of established UX knowledge to make interface designs that harm users instead of helping them.

UX Guidelines For... Almost Everything
www.linkedin.com

UX Guidelines For... Almost Everything! Design patterns and best practices, from dashboards, data tables and filters to onboarding, sorting and search UX -- by Vitaly Friedman, UX Designer • Smart Interface Design Patterns • Founder/Editor-in-chief of SmashingMag

30/11/2023
User Experience in Two Infographics
jakobnielsenphd.substack.com
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Two short infographics define UX and summarize why and how to run UX projects. Show to your boss or colleagues who don’t understand UX. This ticket to UX mastery only requires 3 minutes of your time.

23/11/2023
6 Types of Useful Smartwatch Interactions
www.nngroup.com
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Smartwatches are for more than just receiving notifications and tracking steps. They afford at least 6 different types of interactions that users find useful.

Photos Improve Website Usability and Credibility
jakobnielsenphd.substack.com
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High-quality, detailed photographs convey information with authenticity, fostering trust in the content provided on a website. Investing in premium images is essential, as indistinct or amateurish pictures can perplex users and erode credibility. But AI-generated images can sometimes substitute at drastically lower cost.

UX-Research Methods: Glossary
www.nngroup.com
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Use this glossary to quickly clarify key terms and concepts related to research methods in UX.

Unreliability of AI in Evaluating UX Screenshots
jakobnielsenphd.substack.com
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In a case study of ChatGPT evaluating 12 e-commerce screenshots, most of the AI-driven redesign suggestions were inconsistent and untrustworthy. Human UX expertise must be employed to judge UX advice from AI.

Navigating the Web with Text vs. GUI Browsers: AI UX Is 1992 All Over Again
www.uxtigers.com
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For its first two years, the web was a text-only medium with a command-line user interface similar to the UI for current generative AI tools like ChatGPT. Only after GUI browsers launched in 1993 did the web explode. AI needs a similar GUI revolution in usability.

Accordion Editing and Apple Picking: Early Generative-AI User Behaviors
www.nngroup.com
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Two new user behaviors are prevalent in interactions with text-based AI chatbots. User research shows the iterative and often complex ways users engage with AI tools for productivity.

User Interviews 101
www.nngroup.com
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User interviews help you learn who your users are, what their experiences are like, and what they need, value, and desire.

Accessibility and Inclusivity: Study Guide
www.nngroup.com
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Unsure where to start? Use this collection of links to our articles and videos to learn more about accessible and inclusive design.

Jakob’s Law of the Internet User Experience
jakobnielsenphd.substack.com
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Users spend most of their time on other websites, so they expect your site to work like all the other sites they already know. When a design deviates from users’ expectations, usability suffers. Don’t be arrogant and assume that your new design idea is so brilliant that it can overrule decades of user habituation.

CrossFunctional-Collaboration: Challenges and Strategies for Success
www.nngroup.com
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To improve crossfunctional collaboration, UX teams must be aware of the challenges they face and develop tailored solutions for each unique challenge

Information Architecture vs. Sitemaps: What’s the Difference?
www.nngroup.com
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Information architecture is the practice of structuring, organizing, and labeling content from your website. Sitemaps are visualization tools that are used predominantly for planning purposes.

9 eye-scanning patterns, 10 ways to adapt the text for max readability.
uxplanet.org
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People Don’t Read Online—They Scan. This Is How to Write for Them Scanning is searching. Reader’s behavior when scanning may seem pure laziness, but it’s not. It’s an efficient strategy to seek out and filter information. Scanning also allows readers to avoid informational overload.

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