Curated Resource ( ? )
How Airbnb designs product
Curated:
23/01/2024 from
adplist.substack.com/p/how-airbnb-designs-product
my notes ( ? )
- Retaining trust with the public is crucial for a company's brand, and serving the needs of society is key to maintaining that trust.
- People's perceptions of safety can influence their trust in a brand, even if it doesn't increase the risk after a certain time.
- Designing trust products like Airbnb involves creating deep relationships through small, micro-interactions and understanding the entire end-to-end experience.
Read the Full Post
The above notes were curated from the full post adplist.substack.com/p/how-airbnb-designs-product.Related reading
More Stuff I Like
More Stuff tagged trust , user experience , ux design
See also: UX