Overview: Communications Strategy

"Google Stories and ... Hangouts on Air will both play a role in initial experiments ... "Say the council is shutting down the swimming pool," she said of how Hangouts on Air may be used, "we can get a member of the community to talk to the chief executive of the council, what their plans are, why they're doing it. Then we can take that, repackag…

"I honestly doubt that there is an algorithm in the world that can reliably surface such unexpected content, so well. An algorithm ... cannot surface unexpected, diverse and sometimes weird content exactly because of how algorithms work: they know what they already know.... Twitter brims with human judgment, and the problem with algorithmic filte…

"Government around the world is pretty good at thinking about its own needs — they often put their political needs followed by the policy needs. The actual machine of government comes second. The third need then generally becomes the system needs, so the IT or whatever system’s driving it... the user comes a poor fourth, really." Turning that ups…

"An 11-point cheat sheet from a weathered Content Marketer to make it all better." Some lessons are wonderfully odd, like the fact that odd numbered titles get better clickthrus, while others are rather bland (does anyone really still need to be told to "Be precise"?) and others are not necessarily correct (one should "Keep it short" unless one d…

"The Guardian released a beta version of its new website to get reader feedback as it continues to tweak its design.... Content discovery is a major focus ... “container model” allows the paper to implement a responsive design while also retaining a story hierarchy, user experience director... Each item contains a story, which are put together…

While possibly a bit naive regarding Facebook's motivation for crucifying organic reach, some good points here: "- Talking doesn’t equal connecting: It seems that many brands take their audience for granted. Liking a page doesn’t always imply interest. ... - Paid reach won’t substitute for great storytelling: While paid reach might get more visib…

It wasn't supposed to be this way... "The internet is ballooning with fluff, and bad content marketing is to blame. In our obsession with "engaging" our "audience" in "real-time" with "targeted content" that goes "viral," we are driving people insane... Although word on the street is that people want short, “snackable” content, the data says…

Unsurprising that LinkedIn promoted this post.... the comments rapidly turned into an interesting conversation on Linkedin v. Facebook... people seem to comment more on LinkedIn posts than elsewhere. Perhaps the return of blogging that people are starting to talk about is next.

Sonar Solo allows you to search any topic to find trends and influencers about any subject, in real time. Sonar Solo visualizes what’s on people's minds right now, by combining data mining, trend intelligence and advanced sentiment analysis on the world's social media chatter.

Beat this: "Each day, HBR.org publish five to seven pieces of top-notch content with a staff of fewer than 10 full-time digital editors and no full-time writers ... four million unique visitors every month." What really stood out for me was how they get the "expert take", using the Content Partnership model I used when trying to decentralise com…

(and why I joined a technology company, not another comms agency): "...organizations that had software engineers and Web enthusiasts in the room when big decisions were made navigated the seas of change more successfully than those that didn’t... When you think about how news and entertainment have been delivered over the internet so far, four m…

"We are moving toward a new Internet paradigm where Google responds to questions with answers, rather than redirections to bog-pits of branded content – and marketers loathe it.... People want to read things that are relevant, interesting, and not predicated on barely veiled advertising guile. Mercifully, search engine technology is catching up. T…

"... envisions a Yahoo that’s as ubiquitous as computers seem destined to be. Phones, watches, public terminals, brain implants — Yahoo wants to be able to deliver content to all of them... Yahoo Labs’ biggest focus appears to be on machine learning... a dedicated machine learning group based in New York; ... “hardcore science and some theory,…

"Analyze what content performs best for any topic or competitor Find the key influencers to promote your content "

"Your community, as it grows, is not really your choice. ... Your first 10 members will define your 100 will define your 1,000 will define your 1,000,000. The only choice you have as a business and as a host is who you invite to be your first 10-100 members. After that, you sort of have to get out of the way and then meet the needs of this new thi…

"But the ramification of this fundamental shift in design is that we now consume content in headlines, thumbnails and mini descriptions. According to a recent study by Copyblogger, on average 8/10 people will read headline copy, but only 2/10 will read the rest. We have all become headline hunters." While I dispute the idea here that Facebook inv…

"Continuing its tradition of airing its internal discussions outside the office, the staff at Jezebel today called out the higher-ups at parent Gawker Media today over some pretty disgusting trolling at the site." I wonder how much more loyalty Jezebel's community feel for the site because they air their internal problems so publicly? I wonder ho…

Awesome takedown of native advertising. Via AdAge.

"new cash infusion will be used to ... introducing new content sections, creating an in-house incubator for new technology and potential acquisitions, and putting far more resources toward its Los Angeles-based video arm... led by Ze Frank, a web video pioneer, aims to produce new videos — from six-second clips made for social media to more tradit…

"There has been a lot of discussion lately about long-form content and how it is changing the content marketing playbook.... Is long-form content really worth the extra effort? It seems that way. SERPIQ recently completed an analysis of the top 10 search results for more than 20,000 keywords and revealed a surprising pattern. The length of cont…

"BuzzFeed UK editor Luke Lewis shared his tips and advice for effective use of social networks as part of news:rewired last week" You've probably read this already, but just in case... - Lessons in creating a buzz on social media from BuzzFeed | Media news

At last, someone else using gardening metaphors when discussing content strategy & information architecture: "The stream—that great glut of ideas, opinions, updates, and ephemera that pours through us every day—is the dominant way we organize content.... Problem is, the stream’s emphasis on the new above all else imposes a short lifespan on conte…

These figures need to be compared with other research shows that people seem happy to consume long articles on their mobiles. "Ad Age looked at ... Tumblr, WordPress, Blogger to see how their traffic has changed over the last year and what effect [mobile] has had on the time people spend with each service...." On the one hand we read about the …

"the data say longer form media is moving slowly across the social networks of distribution... two opposing trends going on simultaneously. On one end of the curve rabid sharing is driving an attention cycle of seconds but on the other end people are reading and watching more.... The social web has flattened web sites and made the home page…

In Germany, "the government forced Google to pay newspaper editors if they were included in Google News... Google excluded all newspapers from Google News and asked anyone wanting to be listed to reapply explicitly declaring that they renounced to be compensated. All newspaper did reapply not wanting to miss out on the traffic it generates. Google…

"Canadian researchers have confirmed what most people suspected all along: that internet trolls are archetypal Machiavellian sadists.... via Heather-Anne MacLean's post: https://www.linkedin.com/today/post/article/20140730175026-5723090-don-t-feed-the-trolls-research-reveals-psychopathy - Online trolls are psychopaths and sadists, psychologists …

A beautiful, HTML5 exploration of the HEART methodology: Happiness, Engagement, Adoption, Retention, Task Success. " different members of your team have different ideas about the goals of your project. This process provides an opportunity to build consensus about where you're headed." - How to Choose the Right UX Metrics for Your Product

"The original converted 7.6% better than the new variation... The leads from the long form version of the page were better in quality ... in most cases long form copy doesn't just boost your conversions, but it also increases your rankings too." Indepth and (inevitably) long analysis. Huge feedback. - How Content Length Affects Rankings and…

"Readers want short, snappy content, ideally under 140 characters or at most a list, right? Well, actually, wrong.... 7 recent studies: long form content is alive, thriving and driving high levels of content performance." Full article summarises 7 more, so I won't summarise it here - read it yourself: - Improve Your Content Marketing with Long …

Sometimes long form content helps with conversions, and sometimes it hurts, and sometimes, long form content is better for SEO, but other times it’s worse" Read the full article to understand why ... and how, and when. Key point: " the best long form content marketing doesn’t make one feel like they’re being marketed to...." - Why Long Form Cont…