Overview: Communications Strategy

"There are three simple cardinal rules of being an ethical aggregator:" ... and because I'm following them, please click on the link below to discover what they are. - We're all aggregators now : Columbia Journalism Review

"trying to game the algorithm doesn’t work, and that the only real secret to getting lots of interaction from Facebook for your content is to create and post great content (this was always Google’s argument as well). But what is great content? ... is it clickbait that drives people to share, or is it in-depth analysis of important topics?... by g…

Interesting bet on curation: "“Watching” ... aggregates breaking news updates from the Times and across the web 24 hours a day... a cross between a constantly updating wire feed and an in-house Twitter stream of stories Times staffers are keeping an eye on... a carefully filtered window into rest of the world of news, all with the NYT stamp of ap…

"Staff also emphasizes building relationships between readers and journalists... strengthen reader engagement by making writers, experts in their field, more visible to build a closer relationship between them and readers, and by encouraging readers to contribute with insights. (At De Correspondent, subscribers are “members” while comments are ref…

""How to stop trolling online?” is the question of the moment. From [Quora's] inception, its efforts have been geared towards “making quality scale,” ... also meant keep making the application a safe place for users to write... It has introduced a new anti-harassment feature, where users are prompted to flag any comment or post ... Quora moderat…

Just substitute 'governments' for 'businesses' and 'brands', 'citizens' for 'customers', and 'policy' for 'product' in this excellent HBR post: "Businesses need to take Ello and its manifesto as a wake-up call to rethink the way they use social networks to reach customers... That means stepping back from the relentless quest for followers, click…

Last year I decided to get Information Overload under control, setting up a GTD system with a DoIt-driven morning routine and Pocket, Diigo and IFTTT to queue, store and share useful stuff. I was all set. For what, I wasn't sure. But I was sure as hell organised. And then, a couple of days ago, an article on Aeon - What good is information? -…

"What's fascinating about Longform isn't its success... but how it went from a fairly simple website to an ambitious world-changing platform by nothing more than user feedback. No abstract theories... Just the simple power of going iteratively from MVP to a product people want... the new Longform app allows you to follow individual writers' wor…

"A good social media manager doesn’t have to have experience in the subject matter; they know how to do their research, build personas, adapt and be creative... Not understanding target demographics is like playing darts without a bull’s eye." - The Psychology That Informs Social Media | Social Media Today

"The New York Times today introduced “Watching,” a major new feature on the NYTimes.com homepage on desktop and on the mobile website. Watching is a stream of developing and noteworthy news designed to amplify the scope and urgency of The Times’s digital report. Watching offers a tailored feed of the news of the moment, such as early outlines of …

Written for journalists, but good for brand journalism & gov comms, where content is usually unfailingly sunny or relentlessly bleak: "Studies show that stories which explore solutions to problems rather than just the problems themselves prompt audiences to engage with the news and share ... the media should also pay attention to the responses p…

"There's no clickbait, there's no fluff, no listicles... just articles." Apparently the new app "scours the Internet for content published by both news outlets and writers..." - but until they launch the Android & Web app (underway) I won't know if it involves semantic analysis... But: "the [article] publishers ... will get pageviews, as art…

"Politico is launching a European edition ... with ... Axel Springer... to cover “not just Brussels but European politics and policy more broadly,”" CJR sees a few problems ahead: "- the 28 member countries have distinct identities and interests, so a one-size-fits-all outlet does not necessarily fit anyone... - the European Union has no shared…

"Marketers and PR professionals are hard-wired to put the product/company first. Journalists put the consumer first.... journalists should be in the box seat when it comes to running a newsroom - be it for the media or a brand." plus 5 or 6 more reasons, spelt out here - Why a journalist should run your brand newsroom | LinkedIn

"Brands that try to get in on the social conversation around 9/11 can come off as crass and opportunistic. " "can" come off as crass?? Really? This is the crassest thing I can imagine. - This Guy's Replies to 9/11 Brand Tweets Sum Up Everything That's Wrong With 9/11 Brand Tweets | Adweek

"Here I will share some of the companies that I think really "get it" (unlike I did back in 1998) and are doing a great job of providing their targets audiences with information and entertainment that not only meets their customers needs but provide them with a deeper connection to the brands themselves."

"We couldn't understand why people without technical knowledge had to tell programmers "what" to do and, furthermore, they had to supervise "how" programmers did it." At last. Someone said it. And also quite a bit more about the timesucks that are meetings, email and commuting. These guys avoid all of them, work 4 days/week and are growing …

"the biggest impact on competitive advantage comes not from products, processes or technology, but empowered employees. And with the lines between Internal and External Communication becoming increasingly blurred, ensuring your people are engaged and empowered has never been more critical.... Leading Internal Communication teams are already bla…

"Google Stories and ... Hangouts on Air will both play a role in initial experiments ... "Say the council is shutting down the swimming pool," she said of how Hangouts on Air may be used, "we can get a member of the community to talk to the chief executive of the council, what their plans are, why they're doing it. Then we can take that, repackag…

"I honestly doubt that there is an algorithm in the world that can reliably surface such unexpected content, so well. An algorithm ... cannot surface unexpected, diverse and sometimes weird content exactly because of how algorithms work: they know what they already know.... Twitter brims with human judgment, and the problem with algorithmic filte…

"Government around the world is pretty good at thinking about its own needs — they often put their political needs followed by the policy needs. The actual machine of government comes second. The third need then generally becomes the system needs, so the IT or whatever system’s driving it... the user comes a poor fourth, really." Turning that ups…

"An 11-point cheat sheet from a weathered Content Marketer to make it all better." Some lessons are wonderfully odd, like the fact that odd numbered titles get better clickthrus, while others are rather bland (does anyone really still need to be told to "Be precise"?) and others are not necessarily correct (one should "Keep it short" unless one d…

"The Guardian released a beta version of its new website to get reader feedback as it continues to tweak its design.... Content discovery is a major focus ... “container model” allows the paper to implement a responsive design while also retaining a story hierarchy, user experience director... Each item contains a story, which are put together…

While possibly a bit naive regarding Facebook's motivation for crucifying organic reach, some good points here: "- Talking doesn’t equal connecting: It seems that many brands take their audience for granted. Liking a page doesn’t always imply interest. ... - Paid reach won’t substitute for great storytelling: While paid reach might get more visib…

It wasn't supposed to be this way... "The internet is ballooning with fluff, and bad content marketing is to blame. In our obsession with "engaging" our "audience" in "real-time" with "targeted content" that goes "viral," we are driving people insane... Although word on the street is that people want short, “snackable” content, the data says…

Unsurprising that LinkedIn promoted this post.... the comments rapidly turned into an interesting conversation on Linkedin v. Facebook... people seem to comment more on LinkedIn posts than elsewhere. Perhaps the return of blogging that people are starting to talk about is next.

Sonar Solo allows you to search any topic to find trends and influencers about any subject, in real time. Sonar Solo visualizes what’s on people's minds right now, by combining data mining, trend intelligence and advanced sentiment analysis on the world's social media chatter.

Beat this: "Each day, HBR.org publish five to seven pieces of top-notch content with a staff of fewer than 10 full-time digital editors and no full-time writers ... four million unique visitors every month." What really stood out for me was how they get the "expert take", using the Content Partnership model I used when trying to decentralise com…

(and why I joined a technology company, not another comms agency): "...organizations that had software engineers and Web enthusiasts in the room when big decisions were made navigated the seas of change more successfully than those that didn’t... When you think about how news and entertainment have been delivered over the internet so far, four m…

"We are moving toward a new Internet paradigm where Google responds to questions with answers, rather than redirections to bog-pits of branded content – and marketers loathe it.... People want to read things that are relevant, interesting, and not predicated on barely veiled advertising guile. Mercifully, search engine technology is catching up. T…