Curated Resource ( ? )
Start with user needs, not government needs
Curated:
05/09/2014 from
readwrite.com/2014/08/29/govuk-uk-mike-bracken-government-digital-service?utm_content=awesmsharetools-sharebuttons&utm_campaign=&utm_source=t.co&awesm=readwr.it_e2Ex&utm_medium=readwr.it-twitter
my notes ( ? )
"Government around the world is pretty good at thinking about its own needs — they often put their political needs followed by the policy needs. The actual machine of government comes second. The third need then generally becomes the system needs, so the IT or whatever system’s driving it... the user comes a poor fourth, really."
Turning that upside down involved inculcating a culture of sharing and agile development processes. Should be read by all EC officials involved in IT, or comms, or both.
- Why Doesn't Your Government Run Like This? - ReadWrite
Read the Full Post
The above notes were curated from the full post readwrite.com/2014/08/29/govuk-uk-mike-bracken-government-digital-service?utm_content=awesmsharetools-sharebuttons&utm_campaign=&utm_source=t.co&awesm=readwr.it_e2Ex&utm_medium=readwr.it-twitter.Related reading
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