Digital transformation is an over-used, over-abused term. Here’s what it means to me.
In most organisations, the following strategies are barely on speaking turns, let alone fully integrated and mutually supportive:
How can you integrate the above strategies, processes and tools? By treating them as different aspects of one, overarching goal: the creation of an internal innovation community throughout your organisation.
everyone is trained and motivated to share knowledge internally and externally, supported by efficient tools and processes
The idea is to frame the above strategies, processes and tools as interconnected tactics within an overall strategic framework. This aligns them to a shared set of goals: an organisation where everyone is trained and motivated to share knowledge internally and externally, supported by efficient tools and processes for knowledge management, internal and external communications.
Having such a strategy is all very well, but noone will notice if you never implement it. You'll need to plan for unknowns, coordinate experts who have never worked together before, and integrate project and change management so that:
I’ve specialised in the intersection of internal and external communications, collaboration and knowledge management since 1995. If you need help, get in touch.
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"what people really want is to be treated like individuals and given the tools to help themselves.... Rigour is the cold, hard fact of insight. Magic is the creative talent ... Without great insight, creative may be ill-informed or poorly targeted.... Meanwhile, a data-based body of evidence that isn’t supported by creativity fails to creat…
We must be dreamers, rebels, renegades, heretics, outlaws. Everything, in short, that the demagogues do not want us to be... the very leaders that are a broken, hunted, anxious world is so desperately missing. - How Not to Be a Leader — Bad Words — Medium
By combining ride sharing with car sharing—particularly in a city such as New York—MIT research has shown that it would be possible to take every passenger to his or her destination at the time they need to be there, with 80 percent fewer cars. Clearing the roads of four out of five cars has momentous consequences for cities... - Full speed …
A significant proportion of tasks embedded in white-collar jobs can and will be automated in the years ahead. ... as much as 47 per cent of total US employment is at risk, while the equivalent figures for European countries ...from about 47 per cent in Sweden and the UK to 62 per cent in Romania... For now, however, what all too often passes as…
"the C-Suite have optimized the supply chain, digitized marketing and communications, socialized customer care and service. Where else can they get a competitive advantage? Fundamentally changing the way they work, implementing change -- especially culture change -- faster and better, will be the source of competitive advantage going forward.... …
When cars come with an 'ethics module', will it be optional? Will there be choices? Will you have to get an upgrade if you change your religious beliefs? Fun cans of worms: "a professor of philosophy at Cal Poly is exploring the ethical dilemmas that may arise when vehicle self-driving is deployed in the real world." - Self-Driving Cars Get …
"This is not just about great user interface design but real end-to-end digital [services]... Some things have not been smooth, not all the exemplars have been a resounding success, however Mike took the challenge, dared to be measured and held accountable and the results have certainly been positive and to the betterment of the public purse." …
So I put together a landing page, sent a few newsletters to myself, then wrote a post on Medium. It featured 75 outstanding pieces of journalism ... my Minimum Viable Product. Naturally, nobody showed up to read the post. Then, somehow, Rand Fishkin (the CEO of Moz.com) found it and spread the word " - The Medium Viable Product — Thoughts on…
"When starting a new [internal] communication project, asking the right questions of your customer sounds like a no-brainer. But are your questions right? ... Richard shares his method of developing the right questions to deliver the best results – to start your IC projects right." - The power of critical thinking: How asking the right questio…
“The only way you can keep great employees in the company is by treating them like great employees.... Here are five truly idiotic HR policies that will keep your best employees racing for the exits the minute they get the chance — and keep you re-filling the same positions over and over:" Five Stupid Rules That Drive Great Employees Away, F…
So I’ve been building a little calculator that is a bit more user friendly than my Google spreadsheet. - Calculating the production of high-quality content - GatherContent: A blog about content strategy and development
In Bristol, a group of companies called the Venturer Consortium is planning the UK's first independent test site for driverless car technologies...The plan is to test the modified Wildcat on private and public roads in early 2016. The plan is to test the modified Wildcat on private and public roads in early 2016.
"Our Analysis APIs analyze text or web pages, extracting metadata and classifying with topics (Functional Programming, Celebrity Gossip, or Hotels) and aspects (review, news, product, video). Analysis APIs can be used to label and organize content, recommend similar content or to build rich user profiles that enable personalization."
The 2015 Digital Business Global Executive Study and Research Project by MIT Sloan Management Review and Deloitte identifies strategy, not technology, as the key driver of success in the digital arena. Conservative companies that avoid risk-taking are unlikely to thrive - and they'll also lose talent ... The ability to digitally reimagine the b…
Spot the big IF*: "If a fleet of autonomous electric taxis were to replace everyone’s gas-powered, personal cars, we could see more than a 90 percent decrease in greenhouse gas emissions..." There is no specific reason why taxibots need to be electric. It would be great, but it may require regulation. Moreover, you could replace the current …
Another advocacy piece on holacracy, because "Getting rid of hierarchies might just save the human race" - You Don’t Need a Manager — Work: Reimagined — Medium
The Art of Hosting is a highly effective way of harnessing the collective wisdom and self-organizing capacity of groups of any size. ... a suite of powerful conversational processes to invite people to step in and take charge of the challenges facing them... better decision-making, more efficient and effective capacity building and greater abi…
there’s no denying that had he been alive today, Orwell – the great opponent and satirist of totalitarianism – would have deplored the bureaucratic repression of HR. He would have hated their blind loyalty to power, their unquestioning faithfulness to process, their abhorrence of anything or anyone deviating from the mean.In particular, Orwell wou…
"The true purpose of an accelerator is to teach the method of entrepreneurship, so that on graduation day the founders have the knowledge and tools to keep improving. Funding, launching, weekly growth, etc is all a bonus." - Improving Startup Accelerators — Startups & Venture Capital — Medium
"product management in media is the intersection between journalism, user experience, software, data and analytics" Just replace 'media' with government and you've got a manifesto for participative government right there. - The Need For Product Management In Media — Medium
"... management has become so obsessed with the “engagement” of its staff that it now places more importance on it than sales... [because] the components of engagement—employee happiness and commitment to the business—are exactly what drive sales, and therefore the bottom line... the key to this new breed of internal-communications tools... is …
the competitive significance of business models turbocharged by machine learning is poised to surge... companies must have two types of people to unleash the potential of machine learning. "Quants" are schooled in its language and methods. "Translators" can bridge the disciplines of data, machine learning, and decision making by reframing the …
A good tour of theories of creativity, concluding with results from two recent studies: "With these widely accepted theories of creativity in mind, it is rather jarring to see two brand studies, both of which suggest that creativity is closely linked with inherent neurological and personality traits rather than methodology or practice. The impl…
"By evaluating 18 practices related to digital strategy, capabilities, and culture, we have developed a single, simple metric for the digital maturity of a company... its Digital Quotient. This survey reveals a wide range of digital performance in today’s big corporations... a strong and adaptive culture can help make up for a lack of technica…
"the rise of suggested content tools has shifted the balance between conversation and link-sharing, and in so doing has diminished the value of the links that get shared... a tweeted link no longer reflects any curation or judgment on their part; it may well be something that was found for them rather than by them. Nor is it a sign that they’ve…
Atlas deepens our journalism by offering readers better access to the data and visualizations in so many of our stories. It also extends the reach of our journalism by letting you make use of our charts in new ways ... as we build out the platform, we are hoping to let anyone make charts in Atlas... Atlas gives each of our charts its own home, …
they clearly state that there is "no limit on how many people you can add to your team on Slack." So we assumed we wouldn't need to worry about outgrowing their service. But trusting Slack's marketing would prove to be a huge mistake. - Free Code Camp's Learn to Code Blog: So Yeah We Tried Slack... and We Deeply Regretted It
Distributed intelligence means you need to find a social process, not a data-driven solution... You cannot outsource leadership to your analytics group. - Thinking Small: 3 Ways To Remain Creative In A World Of Big Data | Co.Create | creativity + culture + commerce
The Coral Project aims to change how publishers, contributors and readers think about interacting in online communities ... to further opportunities for online engagement, extending beyond comments into conversations and contributor contributions... The goal of the open-source software is to enable publishers to better manage contributions and …
"in a world dominated by self-steering taxis, each ride becomes cheaper if the vehicles are autonomous rather than owned and run by major corporations... We can program it to ... make it the most moral, socially minded capitalist possible...it would not be self-aware... But they would be programmed to seek self-improvement in order to avoid bec…
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