Traditional usability tests are great, but they are not always the most appropriate tool for the job.

With the proper context, prompts, and scrutiny, AI chatbots can be used to create a successful user-research plan.

Whitespace is an effective principle to achieve a balanced design, making it easier for your users to scan and read. Consider using a consistent spacing system and the proximity principle to achieve a balanced use of whitespace.

While completing a form isn’t usually a particularly fun task for a user, it is often a necessary step of a process. For example, a user might be asked to fill out a short form with payment details to buy an item or they might have to complete a form as part of a job application.

Prompt engineering is the process of creating effective prompts for artificial intelligence (AI) systems. A prompt in AI is a specific instruction or input given to an AI system to elicit a desired response or output. Effective prompt engineering results in good communication between the user and the AI system, where the user guides the AI systems

AI is accelerating change. Companies are reacting by “doing AI”without prioritizing the experience of the people on the receiving end–Design is more important than ever. To respond, we must get smart, fast. This starts with understanding the emerging patterns of interaction, affordances, and heuristics in an AI world. The pages below are summaries

The dual prompting approach in AI-driven UX design distinguishes between exploratory and detail-refining phases. Alternating these prompt styles can optimize your UX strategies and harness AI's potential for innovation and precision. Use both zero-shot and few-shot prompting for greater breadth and depth in creative problem-solving.

A good contract is key to starting a client project off successfully. It sets the right expectations and prevents misunderstandings and, ultimately, potential legal problems. Let’s take a closer look at how to create legal documents that protect everyone’s interests, as well as handy templates and frameworks you can use right away.

UI components and design patterns, from dashboards and design systems to data visualization and presentation decks — all in one single post.

Most calculator and quiz tools provide at least one or more of the following services: converting inputs, predicting the future, or providing recommendations.

Calculators and quizzes provide personalized information. Users approach these tools with an exploratory mindset and appreciate them while making decisions.

To prevent failure and make our designs more resilient, we need to explore edge cases and exceptions already during the design process. Let’s take a closer look at what to watch out for.

Good redesigns are evolutions, not revolutions. Useful guidelines on when and how to redesign, how to avoid pitfalls and how to help users embrace the new design.

Undoubtedly there are major advantages of live validation in forms. Most importantly, if an input expects a particular type of content, we can flag issues immediately, so users can fix these issues rather than operating under a wrong assumption.

When deciding between native and web-based mobile apps, crucial considerations arise that impact long-term success.

Userfocus User Experience ConsultantsHomeUX consultancyUX trainingArticlesAbout Us Is Consumer Research Losing Its Focus? Focus groups continually fail to tell us what customers want. The fundamental problem is that, in spite of what conventional wisdom tells us, it is not the voice of the consumer that matters. What matters is the mind of the c…

People new to user research often think of surveys and focus groups as the main ways to get insights into customer needs. Here are 60 alternative ideas you might want to try.

UX strategy is a plan of action that allows the organization to reach a higher state of user experience over a certain period of time. It lies at the intersection of product design and business strategy and serves as a guide for prioritizing and executing UX work over time.

The differences between responsive and adaptive design approaches spotlight important options for us as web and app designers. Choosing with insight can empower you to plan and execute your designs with better aim, purpose and results.

What does research look like in a content design context? Where does it fit in in the content design process? Who does the research and who’s responsible for sharing the research findings? Which format is the best for sharing content design research findings? When do you know you’ve done “enough research” and can get to work?

The content - not the beautiful scroll animations - is the thing people use your product for. It is not lesser than. It is not an afterthought. It even has its own set of roles (content design, UX writing, information architecture, etc). The content is the scaffolding of the experience. When you minimize it, it is only to your own detriment.

What does it mean to design for neurodiversity? We look at steps we can take to make content more accessible to more people.

Guardian article: A study from the University of Valencia found that print reading could boost skills by six to eight times more than digital reading

Design System In 90 Days Canvas (FigJam template), with useful prompts to get a design system up and running — and adopted! — in 90 days, for small and large organizations that are building a design system or plan to set up one. Kindly shared by Dan Mall as a part of the Design System University. (shared by Vitaly Friedman, LinkedIn)

Will AI turn our brains to mush? History suggests otherwise. From writing to calculators to spell check, new tech has always sparked fears of cognitive decline. But AI, like previous innovations, will free our minds for deeper thinking. Embrace AI as a forklift for the mind. AI won't make us stupid — it’ll make us smarter.

Effective homepages are simple and easy to access, communicate the organization’s and site’s purpose, show engaging content, and prompt users to take action.

Mobile devices … seamlessly bridge the gap between the physical and digital realms, making information and services readily accessible to their users at all times. Mobile design is a balancing act between functionality and simplicity, in which the goal is to create a user experience that is easy to use for all.

Understanding How the Human Brain Works Helps Us Build Designs That Work For Humans.

html.to.design converts any website into fully editable Figma designs.

Many writers turn to ChatGPT or other AI chatbots to edit and perfect their tone. Much like people, however, AI struggles to convey nuanced emotions.