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5 Cognitive Psychology Theories that Contribute to the Quality of UX Design
uxmag.com
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User experience is about understanding people, their wants, needs, expectations, and predicting them. But, as a UX designer, you have the power to manage user experience and create a product in a way that will guide a consumer to the result you expect. That’s exactly what we are going to focus on today.

The Practice of Customer-Journey Management
www.nngroup.com
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User journeys should be managed like products — by people and teams with specialized, journey-dedicated roles who continually research, measure, optimize, and orchestrate the experience.

Psychological Inoculation: New Techniques for Fighting Online Extremism
medium.com
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Online disinformation and propaganda have evolved into one of the greatest challenges to the safety of the internet. ... One of the first approaches we investigated was psychological inoculation, also called attitudinal inoculation, a technique to help people resist manipulative messages.

Psychological principles for every product designer
uxdesign.cc
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It isn’t a mystery that a large part of delivering a highly successful user experience is understanding what the customer wants/needs along with the cognition that consequently gets customers thinking about what they want/need.

How to Write for an Online Audience That Hates to Read
boagworld.com
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"Users rarely read an entire webpage. That means you need to adopt a different style when writing for the web. A style that accommodates this lack of attention."

How maps in the media make us more negative about migrants
thecorrespondent.com
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Whether we’re looking at The Correspondent, the world atlas or the national news, migration across the Mediterranean is depicted on maps as thick red arrows heading towards us. Far more than we realise, these arrows define how we view migration. Can that be changed?

Refrain from Opening Links in New Browser Windows and Tabs
www.nngroup.com
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Refrain from opening new browser windows. [...] Carefully examine the user’s context, task at hand, and next steps when deciding whether to open links to documents and external sites in the same or a new browser tab."

Why the Guardian is changing the language it uses about the environment
www.theguardian.com
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From now, house style guide recommends terms such as ‘climate crisis’ and ‘global heating’

Can corrections spread misinformation to new audiences? Testing for the elusive familiarity backfire effect
link.springer.com
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"This article presents three experiments (total N = 1718) investigating the possibility of familiarity backfire within the context of correcting novel misinformation claims and after a 1-week study-test delay."

How Chunking Helps Content Processing
www.nngroup.com
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Chunking is a concept where text and multimedia content is broken up into smaller chunks to help users process, understand, and remember it better.

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