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Overview: Online Strategy

How should your online presence be shaped?

Is your website working? Do first-time visitors understand what you do, and find the content they need, before clicking away? If not, should you tweak your site or build a new one?

Perhaps you should spend more resources on social, but to do what: engage your audience, convene a community, or simply broadcast your website content?

How can you do both so that your social media presence and your website work together? And what are you measuring, so that you continuously improve?

Need help? Get in touch.

More services: start with Communication strategy.

Relevant resources

Under the hood of NYT's CMS
www.niemanlab.org

"an interesting glimpse at the technology responsible for publishing 700 articles, 600 images, 14 slideshows, and 50 videos on a daily basis." I find the article fascinating because of what the CMS is not - it: "does not render our website or provide community tools to our readers. Rather, it is a system for managing content and publishing d…

18/06/2014
Brand Engagement Plummeting on Facebook
contently.com
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"These numbers are even more striking when you consider engagement is significantly down even though brands are almost certainly spending more money to promote their posts to combat plummeting organic reach. Facebook’s ad revenue reached $2.27 billion in Q1 2014, up 82 percent from Q1 2013" - New Report Reveals Just How Drastically Brand Engageme…

Adaptive storytelling
www.journalism.co.uk
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The implications for CMS and responsive design of these "three key points to consider for adaptive storytelling" are potentially huge. - Advice for 'adaptive storytelling' from the Washington Post | Media news

Promoting on Facebook Timeline: Pros & Cons
www.jeffbullas.com
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"You can now run a promotion without using a third party app. There are still rules though, and not everything can be done... a good option in some instances, or a very poor one in others." - Why Promoting on the Facebook Timeline is Good and Bad - Jeffbullas's Blog

16/06/2014
Facebook's Pages to Watch: Competitive Insight
www.socialmediaexaminer.com
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"the Insights module will show you several metrics relating to your competition’s Facebook activity, including the number of posts by page admins, number of fan interactions and a leaderboard of the five top-performing posts across all watched pages." - How 'Pages to Watch' from Facebook Can be a Source of Competitive Insight | Social Media Exami…

14/06/2014
Webs of flesh, spun over saleable data
www.zdnet.com
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Apparently we are all now "little more than webs of flesh spun over packages of saleable data", according to a searing indictment of Google's anti-anonymity policy specifically. This is required reading for anyone interested in a balanced view of anonymity, privacy and public discourse: "The Google+ so-called "real name" policy can best be descr…

HuffPo moves to Facebook comments
www.poynter.org

"Huffington Post’s U.S. site and mobile apps will shift to using only Facebook comments, CTO Otto Toth announced. “This is far from an an end to conversation; it’s the start of conversation where you want to have it — and where you’ve been having it already,” he wrote. Readers are having a Facebook conversation under Toth’s post, but many of the…

03/06/2014
... and back to Facebook
techcrunch.com
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"We’ve been on Livefyre comments for a little under a year now, and while we weren’t the biggest fans of Facebook Comments* while we were using them, we’ve since realized that there is no perfect solution for commenting. And Facebook Comments, as troubled as they can be, are actually not that bad. ... until someone invents a perfect solution... w…

Livefyre on...
techcrunch.com
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" a buggy Livefyre launch, with lots of you using it and breaking it, is still better than Facebook Comments." - Commenters, We Want You Back | TechCrunch

Blogging on LinkedIn, or Paying on Facebook? (Updated)
mathewlowry.myhub.ai

Since trying and half-rejecting Google+ and Tumblr, I've been accepted as a LinkedIn blogger. At least I never bothered with Facebook.

Archive snapshots of an evolving website with Wayback
lifehacker.com
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Useful trick to document your website's evolution: "Head on over to the Wayback machine and choose the Save Page Now option. It doesn't work on all sites, but if you want to capture content that might change, you can add a page directly to the archive and get a custom URL for it. If the link is a PDF, it will capture that as well." I just archiv…

28/05/2014
Best practices in OCM
www.npr.org

"The experience of talking about race, ethnicity and culture on the Internet is nearly always deeply disenchanting. People don't even talk past each other; they talk right through each other. Prejudices harden. We find ourselves confirming our worst stereotypes of one another. And that's before the slurs fly." Some great lessons for making it wor…

27/05/2014
Dialogue of the deaf: interpreting the election results (updated)
mathewlowry.myhub.ai

Over 70% of EU voters did not vote for the EU. Where now?

"political class detached, remote, incompetent, venal, illegitimate". Neat #EP2014 explainer video from @guardian. Quote from...
embedded-video.guardianapps.co.uk

“political class detached, remote, incompetent, venal, illegitimate”. Neat #EP2014 explainer video from @guardian. Quote from European elections: union left sullen by fury and frustration with political class

Voice: Easy Video Animations via iPAD
recode.net
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"an app called Voice that makes producing animated videos really simple. Animated videos are any type of continuous video that uses moving shapes, graphic images or icons as part of the story. Pros generally use complex, expensive software to create these, but animation software — along with other video editing tools — is becoming more accessible.…

19/05/2014
Tomorrow's technology to tag yesterday's content
www.niemanlab.org

More titbits from that internal NYT digital report: "There are about 14.7 million articles in the Times’ archives back to 1851 ... We can be both a daily newsletter and a library — offering news every day, as well as providing context, relevance and timeless works of journalism.” " - The leaked New York Times innovation report is one of the key d…

Dire Digital Picture: NYT Internal Report
www.buzzfeed.com
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"... technical weaknesses in the paper’s backend: The lack of an organized system of tags to organize stories’ metadata ..."

conTEXT -- Lightweight Text Analytics using Linked Data
context.aksw.org

experimenting with this for the bloggingportal reboot

Facebook’s Organic Reach Decline
socialmediatoday.com
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Place all your content eggs in someone else's basket, you'll get what you deserve. Facebook it, after all, a business. Some basic advice here, but it amounts to the same thing: monitor, optimise & diversify: "Facebook organic reach was around 6% in February, 2014 — a decline of 49% from October. For brands with more than 500,000 likes, the fall-o…

So @LinkedIn blogs are public after all. Shame about the analytics
mathewlowry.myhub.ai

LinkedIn posts are open to the public, even those not in your LinkedIn network, so you end up with a public blog page, over which you have no control.

Some comment without reading, others the reverse
gawker.com

"The real question isn't why we don't read anymore, it's why we comment—passionately and with the utmost confidence—after reading only a headline. " - NPR Pulled a Brilliant April Fools' Prank On People Who Don't Read

12/04/2014
The worse you are at finding Ukraine on a map, the likelier you are to want to bomb it
www.vox.com

We wanted to see where Americans think Ukraine is and to learn if this knowledge (or lack thereof) is related to their foreign policy views

Gov't communicators discover Facebook's "no longer great...
www.govloop.com
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... (if it ever was)". I wonder how long it will take the Brussels Bubble? "Have you watched somewhat helplessly these past few months as your Facebook interactions dropped rapidly? Has the "reach" of your posts dipped as low as you've ever seen it, no matter how great your content is? It's not your fault. It's Facebook's fault. And they're do…

08/04/2014
Double subscription rates: keep it simple, ECAS
blog.qz.com
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" If we wanted more email subscribers, we’d have to make it easier for people to subscribe." Quartz's new approach to enewslettre subscription, which has seen daily subscriber rates double since February, is like the 'Quick Subscribe' feature I always propose for online community sites: - some users may create an account to subscribe, but most wo…

Most journalists hate their CMS
www.nytimes.com
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And not just journalists. New generation news sites are redefining news and, by consequence, rethinking information architecture, content strategy and CMS. I only hope the results filter through to everyone else, and sooner rather than later. "... a moment when young talent began demanding superior technology as the key to producing superior jour…

Looking forward to nextgen CMS
www.poynter.org

A new generation of companies, like CIRCA, are redefining the structure of how information is treated, and building new CMS to support it. Their approach will inevitably feed into a new generation of CMS for whom the 'article' and 'page' are, if not meaningless, at least optional. And I for one can't wait. "what we’re really doing at Circa is a…

Explain static, liquid, responsive & adaptive designs
liquidapsive.com

Excellent tool for explaining "the difference between Adaptive, Responsive, Static and Liquid sites ..." - Liquidapsive (Liqui-dap-sive)

The Fourth Screen: How Smartwatches Could Be Used for Ads
mashable.com
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"In order for a smartwatch ad message to work, it has to be delivered at just the right time, place and location that makes sense. What's more, a user has to have opted in to receive such a message. The only way this could happen is via advanced hypertargeting."

7 Tools for Creating an Optimized Mobile Website
mashable.com
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"Here are seven great solutions to help you quickly and cost-effectively develop a mobile version of your site."

19/02/2014
After Aggrefilter, meet the Platishers
recode.net
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Interesting perspective on the rash of new tech-content hybrids emerging in the media space. Back in the day, companies could be either tech or content, but not both: "What were you going to be really good at? Engineering or “content”? You couldn’t do both, because that would mean that one would be subordinate to the other. And if you were going…

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