Overview: Business

a unique productivity philosophy called deep work. He carefully blocked out his day, and created space for long, uninterrupted hours to write ... tactics like travelling on foot to give himself more time in isolation and actively sought out isolated spaces to work... his latest book, Digital Minimalism... there's an implicit reward for the sha…

This article is not a UX Research manual, it ... provides a general idea of how and when UX Research is conducted ... why designers should care about it...~ Understanding brings us closer to what we are already so familiar with. And that is the inception of UX Research... user research tackles the demographical data about a product’s existing and…

open-sourcing the tools we created to do Documenting Hate... writing a guide that will let any newsroom do crowd-powered data investigations... Documenting Hate came shortly after Election Day 2016, in response to a widely reported uptick in hate incidents... we decided to ask people across the country to tell us their stories ... organized a col…

many activists working to create positive change ... seem to think that if they just get their ideas to “go viral” they will ... dominate the discourse. The great lie of this approach is that no singular discourse exists! Each community is now capable of building consensus with itself, where the like-minded talk to others like themselves while fo…

a new idea has to replace an old one and the status quo has inertia on its side... to truly make an impact, you need small groups, loosely connected, but united by a shared purpose... start with groups small enough to convince a majority... We all have different thresholds for conformity ... threshold model of collective behavior... the exposu…

The challenge of creating humanlike intelligence in machines remains greatly underestimated. Today’s A.I. systems sorely lack the essence of human intelligence: understanding the situations we experience, being able to grasp their meaning... research studies have shown that deep-learning systems can be unreliable in decidedly unhumanlike ways... …

In all the urgent debate about regulating, investigating, and even breaking up internet companies, we have lost sight of the problem we are trying to confront: not technology but instead human behaviour on it... in their search for someone to blame, government outsource fault and responsibility, egged on by media (whose schadenfreude constitutes …

I interviewed three prominent futurists---  about how business leaders can get themselves into a more future-oriented mindset.... they explain how companies and the people running them can learn to predict major shifts ...  in technology, workforce, social trends — and how to adapt accordingly... Read a ton, and consult experts... Futurists use t…

Stories are a cultural universal — there isn’t a single country... that isn’t steeped in stories and storytelling. If something is universal, there’s a good chance it’s the product of evolution, not culture... stories, despite all their variety, contain some common essence ... Think of the structure as a bony skeleton that we rarely notice…stories…

with digital technologies changing the nature of trade, Singapore’s locational and infrastructural advantages may no longer be as strong... Singapore must reinvent itself as a hub for the age of digital trade... think like a platform nation...

Any digital transformation includes the following core ingredients:Strategy — aligning vision, customer experience, processes and technology.User-Centered Design — mobile first and personalized.Agility in Delivery — iterative and adaptable.Integration of Software, Platforms and Technology — choosing environments and products that harmonize.Data, A…

when it comes to teams, many hands do not make light work... four to six members is the team best size for most tasks, that no work team should have more than 10 members, and that performance problems and interpersonal friction increase “exponentially as team size increases.”... if you are on a big team that keeps screwing up... try some subtract…

the GEM framework... to deliver value ... the company must never lose sight of ... growth, engagement, and monetization.... Growth is all about how a company finds new users or customers.... getting the right message in front of people who need what you have... “external triggers.” ... delivered through various channels.... The growth question to…

research aims to capture the shifts and trends that are shaping modern digital transformation.... 5 Key Takeaways: - A successful digital transformation is an enterprise-wide effort that is best served by a leader with broad organizational purview... - Market pressures are the leading drivers ... - growing acknowledgment of the importance of …

What is data journalism? What is it for? What might it do? What opportunities and limitations does it present? Who and what is involved in making and making sense of it?

managers always have to balance the merits of teamwork... with the dangers of “groupthink”... Large groups are remarkably good, on average, at estimating such things as the number of beans in a jar or the weight of a prize calf. But that accuracy relies on the guesses being independent.... Modern communication methods mean that collaboration is mo…

In his new book, Originals: How Non-Conformists Move the World, Adam investigates who comes up with great ideas, how, and what we can do to have more of them.... They often procrastinate, and that's how they incubate ideas.... Their parents focus more on values than rules... One of the risks is, you know, you have everybody marching in a different…

Celebrating a small milestone for the K4P project on Medium.

An article I ghost-wrote for META's CEO to launch their Innovation Platform (which I and my team there built)

One of the most important things when working together is to be clear on who is helping who with what and why... I’m trying to make working together effortless by showing how easy it is to map what’s actually going on when people collaborate. You can normally draw it out on a page. It normally doesn’t take longer than an hour or two.... I call the…

the Knowledge Pyramid... DIKW pyramid, it features data as the basis and shows how information is built on it, then knowledge, and finally wisdom.... implies that the higher you go the better things get... What’s not to like? Well, just about everything.

Jane.ai, an artificially intelligent platform that indexes data from cloud storage providers, teams, and more... allows employees to search through its corpus using conversational language...an intuitive, intelligent AI-powered Teammate who gives employees instant access to the information they need to do their jobs well.

the actual value of a business largely rests on defensibility... we’ve developed a Network Effects Map to help founders ... build an informed defensibility strategy. ... helping founders dissect the often-hidden yet highly intentional forces behind technology’s most successful companies... a vocabulary for discussing complex and interrelated co…

The same amazing tech that enables people to forge deeper relationships, foster closer communities and give everyone a voice can also breed isolation, embolden racists, and empower digital bullies and nefarious actors.... used with great accuracy and potency “to assault... truth and trust... our personal foundations — our privacy and sense of ide…

Managing a Medium Publication to share our the journey as we build Knowledge4Policy: "share our experiences … as transparently as possible, and invite ideas and perspectives from experts in evidence-based policymaking around the world"

... they have recently embarked on a journey to become “Agile.”... neither explicit support nor discouragement from senior executives... they are failing for the same list of reasons as every other team I have met with in the last 5 years. Here are those reasons:... 1. There is no clear vision for the product....The “idea” has been handed down …

it’s leaps-and-bounds more useful to prototype your UX with a user’s real content than it is to test with real ML models... By re-orienting the conventional AI paradigm from finding ways to make the machine smarter, to exploring ways to augment human capability, we can unlock far greater potential in machine learning... we have a tremendous opp…

If using a beautiful content management system doesn’t miraculously solve a media company’s cash flow problems, what will? If short videos, or elaborate commenting systems, or mobile storytelling, or interactive graphics, or Snapchat Stories, or Instagram hashtags, or Instant Articles, or Google AMP, or programmatic advertising, or native advertis…

Deep learning’s advances are the product of pattern recognition: neural networks memorize classes of things ... But almost all the interesting problems in cognition aren’t classification problems at all... The systems are greedy because they demand huge sets of training data. Brittle because when... confronted with scenarios that differ from the …

We made a fake news detector with above a 95% accuracy (on a validation set) that uses machine learning and Natural Language Processing that you can download here. In the real world, the accuracy might be lower... we decided to just try and scrape domains that were known fake, real, satire, etc. and see if we could build a data set quickly... Th…