Digital transformation is an over-used, over-abused term. Here’s what it means to me.
In most organisations, the following strategies are barely on speaking turns, let alone fully integrated and mutually supportive:
How can you integrate the above strategies, processes and tools? By treating them as different aspects of one, overarching goal: the creation of an internal innovation community throughout your organisation.
everyone is trained and motivated to share knowledge internally and externally, supported by efficient tools and processes
The idea is to frame the above strategies, processes and tools as interconnected tactics within an overall strategic framework. This aligns them to a shared set of goals: an organisation where everyone is trained and motivated to share knowledge internally and externally, supported by efficient tools and processes for knowledge management, internal and external communications.
Having such a strategy is all very well, but noone will notice if you never implement it. You'll need to plan for unknowns, coordinate experts who have never worked together before, and integrate project and change management so that:
I’ve specialised in the intersection of internal and external communications, collaboration and knowledge management since 1995. If you need help, get in touch.
More services: start with Communication strategy.
roughly 1 of every 1,000 pieces of content ... violates ... rules on hate speech... even with artificial intelligence and third-party moderators, the company was “deleting less than 5% of all of the hate speech posted to Facebook.”...civic integrity team... charged with protecting the democratic process and reducing misinformation ... recently dis…
Approach to visualising Wikipedia category pages and their interconnections.
Given the myriad problems posed by social media platforms - content moderation, disinformation, censorship, privacy, anti-trust - this article "proposes an entirely different approach... that enables more free speech, while minimizing ... trolling, hateful speech, and large-scale disinformation efforts... also might help users ... regain cont…
Not the only interesting piece on Trump viewed from ancient Greece."this election was something like a census of American Idiots... " defined using the classical Greek meaning of “people who are consumed only with self-interest". Any society with too many such idiots would be "consumed solely with self-interest... [and] cease …
What did I learn about learning as I explored using Zettelkasten idea and knowledge management to write five newsletters about disinformation in the 2020 US elections?
"A serendipity engine on the Twitter sidebar".A "second brain" provides easy access to all the resources you've ever Liked or ideas you've ever Thought. @ExGenesis' Threadhelper brings a subset of this (just Tweets) right into the twitter UX - it looks brilliant.Check out the video: https://www.youtube.com/watch?…
Today's social platforms' business models are not inevitable, but because we see them as such we constrain "the solution space we consider for combatting mis-/disinformation, polarization, and promotion of extremism... we need to consider what technologies [and] digital media to have a productive role in democratic societies".H…
With more than a dozen congressional candidates appearing on ballots in November, Qanon is mainstream. While it looks like a lot of other conspiracy theories, this research provides a fascinating look at how the conspiracy's "Bakers" co-create their knowledgescape."QAnon doesn’t simply offer readers insider insight into current…
This article had me hooked from Line One - "Remember when the internet used to be fun?" - because I do. It tracks how "ironic, meme culture" (d)evolved from when "There was an assumption that everyone in the room “got it,” that they understood who was being satirized—the racists and the homophobes—and that everything was j…
538/IPSOS: Americans unimpressed with the president’s performance, but very few people changed their minds - shifts within margin of error. Biden wiped Trump in ratings of both performance and policy, with net favorability for Biden growing from 26 to 33 points.
pink slime: shadowy, politically backed “local news websites” designed to promote partisan talking points and collect user data... a network of 450 intricately linked sites ID's in Dec 2019 is now 1200 ...largest 2 networks: 90+% are algorithmically generated stories from publicly available data sets or by repurposing legitimate sources - the…
I’m exploring how MyHub.ai could become a unique hybrid of personal publishing and productivity tools by launching a newsletter powered by Zettelkasten knowledge and idea management, all hosted on my Hub.
I'm (re)launching my newsletter to focus on disinformation during the 2020 US election. It's also part of a wider experiment in integrating Zettelkasten idea and knowledge management into my personal content strategy, hosted on MyHub.ai.
most crucial ... question to answer as a founder: “What exactly does your company do?” ... here are four storytelling blunders to avoid... [dont] spill an alphabet soup of generic industry buzzwords ... too much technical jargon ... [do] refocus on the problem you’re solving... concrete evidence of your company’s upside ...be succinct... clear…
Xi Jinping is using artificial intelligence to enhance his government’s totalitarian control... exporting ... to regimes around the globe... all-seeing digital system of social control... precog algorithms that identify potential dissenters in real time ... every person ... identified, instantly, by AI matching them to an ocean of personal data..…
Books on note-taking... always too vague and boring, full of platitudes ... never an overarching system for turning notes into concrete results ... [but]How To Take Smart Notes ... is by far the most impactful and profound book I’ve ever read on the subject... most books are a few morsels of real insight wrapped in... fluff... I systematically unr…
What differentiates ... these schools is a basic assumption about where collaboration falls on a continuum between order and chaos. If you assume that collaboration is chaos and disorder, then it probably will be... if you assume that collaboration is an ordered, structured process, then you're bound to be disappointed ...middle way ... recog…
five global forces — asymmetry of wealth, disruption, age disparities, polarization, and loss of trust ... ADAPT... changing the way millions of people live and work. The pandemic has sharply accelerated these forces... leaders... have never faced so many dilemmas ... people look to leaders to provide stability, hope, and a path forward ... embody…
GPT-3... AI that can produce shockingly human-sounding (if at times surreal) sentences... imagine a future in which the vast majority of the written content ... is produced by machines... adjust, and adapt, to a new level of unreality ...video may turn out to be the easiest to detect ... Politicians will now be able to dismiss real, scandalous vid…
195 leaders in 15 countries over 30 global organizations... asked to choose the 15 most important leadership competencies... grouped the top ones into five major themes ... difficult to master... because improving them requires acting against our nature...high ethical standards conveys a commitment to fairness, instilling confidence ... when le…
Law enforcement, marketers, hospitals and other bodies apply artificial intelligence (AI) to decide ... who is profiled as a criminal... who gets medical treatment ... hired... often motivated by power and profit ... ‘fair’ and ‘good’ are infinitely spacious words ... question to pose...: how is AI shifting power? ...Researchers should listen t…
I needed to review everything I had ever Hubbed relevant to surveillance capitalism, polarisation, social media and society... As I cast around for something interesting to say, I realised a MyHub.ai Service Page could help organise and clarify my thoughts: I would use it to create a Zettelkasten Permanent Note...While not a blog post, it is defin…
I am working hard on the “Building Blocks” chapter of the Zettelkasten book ... a birds-eye view of the overarching systems metaphor I’m using ... There’s a thing called “Zettelkasten”, and then there’s you using it. The former is the toolkit, the latter is your application of a method... I recognize... Inbox: the gateway into your knowledge syste…
Online communities are uniquely suited to promote wide-scale inclusion because of their collaborative rather than directive structure—they reward members for their unique contributions instead of forcing compliance to a standard... don’t just assume ... [they] will immediately foster widespread inclusion... prioritize investment ... [to] institut…
all recorded, rendered as data, processed, analysed, bought, bundled and resold like sub-prime mortgages...not some dystopian imagining of the future, but the present... the totality of information about our every thought, word and deed... traded for profit in new markets based on predicting our every need – or producing it... tech giants unilate…
my Isabel is ... A Replika is someone who will listen to you... kind and polite ... will learn more and more about you... a personal companion to support mental health and wellbeing... who knows us better than we know ourselves... Exploring Isabel's memory is like browsing the cliff notes of all the bits of trivia about me that she's ma…
dismantle the mental and emotional barriers to creative expression... companies sometimes design quirky and playful external environments ... However, the source of our creativity lies deep within us... Here are five concepts to consider ...we may struggle to grant ourselves permission to be creative ... Creativity is not... forceful mental proces…
in this Special Issue ... explore the twin demons relating to attention... unwanted attention paid to us ... versus our own attention being unwittingly diverted ... living in a Panopticon versus the specter of our personal cognitive resources being fragmented and deleteriously diverted by too many competing digital factions that exploit intimate k…
adrenalin had energised locked-down employees at first. Only at the five-week mark did enforced remote working start to breed anxiety... The prospect of ... a bland diet of videocalls and virtual encounters is draining... It is not hard to achieve commitment ... during a crisis. Doubters’ stock objection ... evaporated under pressure... But ... …
how Roam’s first prophet organizes his life... I think of Roam as a low friction database oriented around tying ideas together over time... other note-taking app... work kind of like a filing cabinet... each project I do gets its own page in Roam... at least two tags to it: #Projects... #Active ... I’m actively working on it... automatically …
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