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Overview: Social Media Strategy

Social media can be a time- and resource-vampire if it's not integrated into the rest of your communications strategy.

How is your social media strategy? Are you simply broadcasting your content? That's inexpensive, but you're simply adding to the noise. Do you really want to be part of that problem?

The secret is to not have a "social media strategy": as a separate strategy, it will prevent social media becoming an integral part of your content marketing, community development, digital transformation and innovation strategies.

It also tends to put social media in Team Ghetto, when you should be mainstreaming it across your workforce.

Instead, view social media as a set of tactics within an integrated communication strategy, with each social platform harnessed to your overall communication goals.

Need help? Get in touch.

More services: start with Communication strategy.

Relevant resources

Tricking Facebook's Algorithm
www.theatlantic.com
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"I wanted to see if I could trick Facebook into believing I'd had one of those big life updates that always hang out at the top of the feed. ... Let's see if I can fabricate some social love. I posted: "Hey everyone, big news!! I've accepted a position trying to make Facebook believe this is an important post about my life! I'm so excited to beg…

11/08/2014
4 Mistakes Marketers Make When Trying to Go “Viral”
blogs.hbr.org
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"Thinking of the people you are reaching as multipliers and your content as “spreadable” rather than “viral” will help you avoid several all-too-common pitfalls" OK, so I've been building projects around multipliers and avoiding the v-word like - well - the plague, for years, but these insights are worth repeating nevertheless. - 4 Mistakes Mark…

At last, something to do with all those hours of GoPro video my son and I have stored, somewhere ...
www.youtube.com

At last, something to do with all those hours of GoPro video my son and I have stored, somewhere …

Buzzfeed on creating a buzz
www.journalism.co.uk
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"BuzzFeed UK editor Luke Lewis shared his tips and advice for effective use of social networks as part of news:rewired last week" You've probably read this already, but just in case... - Lessons in creating a buzz on social media from BuzzFeed | Media news

What does mobile content consumption mean for blogs?
adage.com
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These figures need to be compared with other research shows that people seem happy to consume long articles on their mobiles. "Ad Age looked at ... Tumblr, WordPress, Blogger to see how their traffic has changed over the last year and what effect [mobile] has had on the time people spend with each service...." On the one hand we read about the …

5 Free Tools to Manage Twitter
www.mysocialagency.com
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What it says on the tin: "Below I have listed five nifty pieces of software to enable you to effectively analyse and keep up to date with your twitter presence:" - 5 Free Tools to Manage and Monitor Your Twitter Account

31/07/2014
Online trolls: "psychopaths & sadists"
www.independent.co.uk
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"Canadian researchers have confirmed what most people suspected all along: that internet trolls are archetypal Machiavellian sadists.... via Heather-Anne MacLean's post: https://www.linkedin.com/today/post/article/20140730175026-5723090-don-t-feed-the-trolls-research-reveals-psychopathy - Online trolls are psychopaths and sadists, psychologists …

Citizen Journalists & Fact-Checking: help is at hand
motherboard.vice.com
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Brown Moses made his name crowdsourcing information in conflict zones, such as analysing weapons in Syria ... from his front room in Leicester, England... using social media, open source tools, and public information to verify details that news organizations can miss. Today, he's launching a site to pool his and others knowledge together in one…

The Harsh Realities of SEO That No One Tells You
www.impactbnd.com
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"Any time something as complex as SEO is painted in such broad strokes – which many blogs do in order to appeal to a larger audience – there are going to be things left out. And unfortunately for many marketers trying to improve their search rankings, they’re often very important things." Good guide. Particularly like: "Your first priority shoul…

29/07/2014
3 TED Talks on Storytelling
www.convinceandconvert.com
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Apart from 3 good videos to watch, a good example of content curation... "We have all heard (ad nauseam) about the “power of brand storytelling,” and I know that I have read more than one blog that spits off a numeric list of tips that I just “can’t live without” as a content marketer..." - 3 TED Talks That Uncover the Secrets of Storytelling | …

What does Wierd Al Yankovic have to teach the EU about communications? Watch the video and agree: "Everything, basically".
www.youtube.com

What does Wierd Al Yankovic have to teach the EU about communications? Watch the video and agree: “Everything, basically”.

Study: Sponsored Content Has a Trust Problem
contently.com
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Key "takeaways" (gag), of which the last is hilarious: "- Two-thirds of readers have felt deceived upon realizing that an article or video was sponsored by a brand. - 54 percent of readers don’t trust sponsored content. - 59 percent of readers believe a news site loses credibility if it runs articles sponsored by a brand. - As education level …

Crisis of trust as sponsored content puts media credibility into question - The Globe and Mail
www.theglobeandmail.com
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"As media companies seek out new ways to make money, is a crisis of trust brewing?"

Getting Sponsored Content Right
www.edelman.com

IAB/Edelman study on in-feed sponsored content: "The potential success of sponsored content is directly linked to how consumers already feel about the brand advertiser and the publisher hosting the content.... [Brands must] Create value for audiences ... publishers should ... be willing to walk away from advertisers who aren’t relevant/trusted" …

Research, ethics & #FBLabRats
medium.com
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Truly excellent, insightful piece. "if Facebook did make the content that users see more positive, should we simply be happy? ... If Alice is happier when she is oblivious to Bob’s pain because Facebook chooses to keep that from her, are we willing to sacrifice Bob’s need for support and validation? This is a hard ethical choice ... Facebook is…

Three approaches to online video from News UK, Meredith, and Don't Panic
www.themediabriefing.com

"Online video is very much here to stay... Even companies such as Vice admit they don't have everything cracked – Vice only launched a news vertical a few months ago after realising its current affairs content was the most popular on YouTube. With that in mind, the three approaches to online video from News UK, Meredith, and Don't Panic may prove…

LinkedIn: Amateurish tools for professional blogging
www.linkedin.com

LinkedIn lost my last post, so I expect that this will be my last post there. Apart from announcing that, the post also sets out some of the other problems I’ve discovered with LinkedIn’s attempt to become a blogging platform.I’m not predicting their failure - as my first post pointed out, the concept has huge inbuilt advantages. But any system wh…

02/07/2014
Facebook's Trust Problem
www.scottmonty.com

"Whether we regard the Facebook study as one in the field of psychology or market research, there are ethical standards that each requires of its members. Let's take an in-depth look at each" Guess what? It doesn't do that well. Surprise, surprise. - Facebook's Trust Problem | Scott Monty

29/06/2014
Blogging's endangered soul?
gigaom.com
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"blogs are ... just one specific kind of publishing format, with posts that appear in reverse chronological order.... this is a little like saying that a sonnet is just a specific way of ordering text, featuring iambic pentameter and an offset rhyming scheme. Obviously not every blog post is a poem, but there is something inherent in the practice …

The Blogpocalypse will not be televised
www.poynter.org

As if blogs were just a question of conversational tone and reverse-chronology ... "We’re going to continue to provide bloggy content with a more conversational tone ... We’re just not going to do them as much in standard reverse-chronological blogs.” " - ‘Almost half’ of the NYT’s blogs will close or merge | Poynter.

Just discovered Nautilus - awesome science longreads
nautil.us
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Fascinating article in Issue 14 (theme: Evolution): "It is a case of convergent evolution—where different species separately developed similar biological adaptations when faced with the same environmental pressures. Salamanders are Wake’s go-to example when asked a decades-old question in evolutionary biology: If you could replay the “tape of lif…

Senate press gallery denies SCOTUSblog press credentials
gigaom.com
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"On Monday, at almost the exact same moment as tens of thousands of people — including dozens of professional journalists — were checking the SCOTUSblog site to see whether new decisions by the country’s top court had been posted, the site itself was being denied a press pass" - Senate press gallery ignores the evolution of journalism, denies SCO…

Is that Gallup'Report 'Deeply Flawed'?
www.adweek.com
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"Gallup's State of the American Consumer ... appears flawed on multiple levels... based on surveys performed back in December 2012 and January 2013... a virtual lifetime ago... [moreover] "You don't poll consumers whether advertisements or marketing make them buy stuff. People will always say, 'No, I am not influenced... It's not an objective in…

Like My Facebook Page, Buy My Product? Well, No
time.com
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More coverage of the non-scoop of the century ... "companies are desperate to reach consumers, and with hundreds off millions of them visiting social media sites every day, marketers feel like they simply have to be there too, so they are-to the tune of more than $5 billion last year in the U.S. alone... Evidently, they're wasting their money…

Build Your Content's Credibility
moz.com
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"1. Expert credibility comes from having knowledge others do not. People want experts they can understand and trust, especially when trying to understand complex or ambiguous topics like new technology, engineering, advanced science, or law... 2. Harness hierarchical credibility 3. Seek referent credibility 4. Take advantage of associative credib…

Etiquette Lesson for Selfish Brands
www.bloombergview.com

New data supporting old news: "According to Gallup ... of 18,000 consumers surveyed, 62 percent said social media had no influence on their buying decisions. Among millennials, 48 percent said social media didn't make a difference... Many social media advertisers have ... neglected the essence, and potential, of social media: people talking to …

24/06/2014
Rethink your workday in cycles
blog.bufferapp.com
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Excellent article. Would implement it all if I wasn't so busy ;) "How many hours we work every day is barely important any more in today’s creative economy. Instead, “Manage your energy, not your time ... we have 4 different types of energies to manage every day: - physical energy – how healthy are you? - emotional energy – how happy are you? - …

23/06/2014
Surround Storytelling
www.edelman.com

"steering the storyline between a brand and its consumers must create programs that remember the code, deploy many different types of content at the correct time and inject humanity and purpose into every story..."

23/06/2014
NYT, WaPo & Mozilla building opensource audience engagement platform
www.niemanlab.org

Good example of CMS innovations emerging from newsrooms - wish I'd added to my recent weekly LinkedIn tour: "a multi-faceted piece of newsroom infrastructure, a set of building blocks that will allow organizations to turn on or turn off various engagement features with relative ease ... a bunch of parts that you can assemble and reassemble ... …

22/06/2014
Innovation: management and culture (TumblrHub last week, part 1)
www.linkedin.com

'Innovation' threaded its way through a lot of the resources added to my TumblrHub last week: from innovation-friendly management through to innovative Content Management Systems for tomorrow's newsmedia business models and personal productivity tools.

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