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Overview: Social Media Strategy

Social media can be a time- and resource-vampire if it's not integrated into the rest of your communications strategy.

How is your social media strategy? Are you simply broadcasting your content? That's inexpensive, but you're simply adding to the noise. Do you really want to be part of that problem?

The secret is to not have a "social media strategy": as a separate strategy, it will prevent social media becoming an integral part of your content marketing, community development, digital transformation and innovation strategies.

It also tends to put social media in Team Ghetto, when you should be mainstreaming it across your workforce.

Instead, view social media as a set of tactics within an integrated communication strategy, with each social platform harnessed to your overall communication goals.

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More services: start with Communication strategy.

Relevant resources

Facebook updates its algorithm (yet) again
gigaom.com
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"It seems like Facebook’s favorite pastime is messing with its algorithm, to the terror of brands, media, and consumers everywhere. ... Today’s change is all about timing. The company wants to make the posts that appear in your feed more relevant based on the context of “when.” That way, you’re not seeing your friends statuses about the Emmys day…

Facebook Takes Another Tip From Twitter
readwrite.com
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"Just because Twitter wants to be more like Facebook doesn't mean Facebook doesn't want to be more like Twitter. " - Facebook Takes Another Tip From Twitter And Pushes Trendy Topics - ReadWrite

Facebook: More timely News Feed
www.poynter.org

"It doesn’t refer to Ferguson, Ice Bucket Challenge videos or a solemn responsibility to bring you news that really matters, but Facebook does seem to be addressing concerns about the service’s ability to surface timely, important news stories." - Facebook: More timely News Feed on the way | Poynter.

From longform renaissance to Big Internet disenchantment (#B2B4ME part 2)
mathewlowry.myhub.ai

As I mentioned in my previous post, the past couple of years have seen a lot of innovation in online content strategy, coupled with growing disenchantment with "Big Internet".

#B2B4ME: Back to Blogging
mathewlowry.myhub.ai

B2B once meant 'Business to Business'. After the first online bubble popped, it became 'Back to Banking' (alongside its close cousin 'Back to Consulting'), as legions beat a retreat to the safety of corporate life. And now, perhaps, it means Back to Blogging, and apparently not just for me.

Welcome to the age of digital narcissism
www.linkedin.com
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On #icebucketchallenge, obviously. - I Scream, You Scream, We all Scream ‘Look at Me’ | LinkedIn

#ISISMediaBlackout: the first anti-viral viral campaign
www.wired.co.uk
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"As #ISISMediaBlackout gathered pace it became one of the world's first anti-viral virals. Tweeted around 20,000 times, it managed to eclipse the content itself. #ISISMediaBlackout might be a sign that social media is taking the step forwards that it most badly needs.... It needs digital citizenship, the realisation that our behaviour online a…

How An Ad Gets In Your Facebook News Feed
www.buzzfeed.com
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"The process of placing an ad on News Feed is a complicated dance. Facebook has to decide not only which ad to show to its users, but when to show it to them... any given user has around 1,500 stories they could see each day. ... a rather complex algorithm that weights how engaging each post is ... and a wide range of other signals ... For examp…

Gag of the Year: 9/11 Brand Tweets
www.adweek.com
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"Brands that try to get in on the social conversation around 9/11 can come off as crass and opportunistic. " "can" come off as crass?? Really? This is the crassest thing I can imagine. - This Guy's Replies to 9/11 Brand Tweets Sum Up Everything That's Wrong With 9/11 Brand Tweets | Adweek

The hive mind migrates — Wordyard
www.wordyard.com
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"I do think that as waves of smart people hit the limits of their frustration with Twitter and Facebook, many will look around and realize, hey, this blogging thing still makes a great deal of sense. "

08/09/2014
Exhausted by "Big Internet"?
www.roughtype.com
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Nicholas Carr is: "By Big Internet, I mean the platform- and plantation-based internet, the one centered around giants like Google and Facebook and Twitter and Amazon and Apple. Maybe these companies were insurgents at one point, but now they’re fat and bland and obsessed with expanding or defending their empires. They’ve become the Henry VIIIs…

08/09/2014
The Personal Blog – AVC
avc.com

"There is something about the personal blog, yourname.com, where you control everything and get to do whatever the hell pleases you. God, yes - see Where to find me, Oct 2013: http://mathew.blogactiv.eu/2013/10/02/where-to-find-me/

08/09/2014
“Bloggy to the core” indeed — Wordyard
www.wordyard.com
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"People are talking about blogs. Again! And not just random nameless “people” cited in some clueless trend story. Specific people are talking about reviving their actual blogs. In some cases, they are even following through."

08/09/2014
Algorithm tweaks don’t change the bottom line
gigaom.com
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"Facebook seems to be trying to get more transparent about how the algorithms ... function, with a statement on Monday about cracking down on “clickbait.” ... But despite the attempts at openness, the bottom line remains the same: Facebook is a black box. No one really has any clue why the site chooses to show or hide certain content... what com…

What is Employee Engagement?
www.melcrum.com

"the biggest impact on competitive advantage comes not from products, processes or technology, but empowered employees. And with the lines between Internal and External Communication becoming increasingly blurred, ensuring your people are engaged and empowered has never been more critical.... Leading Internal Communication teams are already bla…

10 regional newspapers telling stories on Google+
www.journalism.co.uk
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"Google Stories and ... Hangouts on Air will both play a role in initial experiments ... "Say the council is shutting down the swimming pool," she said of how Hangouts on Air may be used, "we can get a member of the community to talk to the chief executive of the council, what their plans are, why they're doing it. Then we can take that, repackag…

Twitter Cards Complete Guide: How to Choose, Set Up, Measure, And More
blog.bufferapp.com
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"We’re all pretty familiar with Twitter’s 140 characters—and of course, a photo is always an eye-catching addition. But what if your Twitter audience could sign up for your email list without ever leaving Twitter, or directly download your new app straight from a tweet? What if a photo and article summary could travel alongside every post of your …

Twitter, algorithmically curated: a look ahead
medium.com
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"I honestly doubt that there is an algorithm in the world that can reliably surface such unexpected content, so well. An algorithm ... cannot surface unexpected, diverse and sometimes weird content exactly because of how algorithms work: they know what they already know.... Twitter brims with human judgment, and the problem with algorithmic filte…

We can’t leave editorial processes down to algorithms
www.theguardian.com
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"Accountability must become part of Silicon Valley’s culture... robots are taking a central role in our lives. But we need an open conversation about who shapes their values." Just because something should happen doesn't mean it will. - We can’t let tech giants, like Facebook and Twitter, control our news values | Media | The Guardian

Good example of continuous web redesign
www.niemanlab.org

"The Guardian released a beta version of its new website to get reader feedback as it continues to tweak its design.... Content discovery is a major focus ... “container model” allows the paper to implement a responsive design while also retaining a story hierarchy, user experience director... Each item contains a story, which are put together…

18million followers for a Facebook page about science?
www.cjr.org
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"Since it launched in March 2012, I F*cking Love Science has attracted more than 17.9 million Facebook followers—more than Popular Science (2.7 million), Discover (2.7 million), Scientific American (1.9 million), and The New York Times (8 million) combined. ... Her empire has since expanded to include a website, IFLscience.com, which has a staff a…

Facebook’s new algorithm & content marketing
znconsulting.com
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While possibly a bit naive regarding Facebook's motivation for crucifying organic reach, some good points here: "- Talking doesn’t equal connecting: It seems that many brands take their audience for granted. Liking a page doesn’t always imply interest. ... - Paid reach won’t substitute for great storytelling: While paid reach might get more visib…

Abusing 'Report Abuse' to oppress political enemies
www.theverge.com
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A new angle on the filter bubble: Facebook's ""Report Abuse" button, which is used to flag content that's hostile or inappropriate ... can also be used as a tool for stifling dissent... If you swarm a page or a person with enough abuse reports, you can kick them off Facebook. Pro-government forces in Vietnam have learned how to do it, and they’re…

Paying for traffic: the end of the last taboo?
www.digiday.com
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"Buying traffic isn’t so much a taboo as it is a poor business decision for most publishers in most instances ... It’s expensive, and the money could usually be better invested in editors who reach an organic audience.... There are times when paid promotion makes sense. Some do paid promotion on posts that have particularly high engagement alread…

The death of Google Authorship and the journalist as brand
www.themediabriefing.com

"just because the overlord of search has decided who actually wrote a post isn't all that important, doesn't mean the concept of the journalist as brand isn't still on the up.... ... 'trust' as a variable in an algorithm was unnecessary. Users use Google to search organically using keywords; they get their news from trusted sources on social med…

02/09/2014
It's Over: The Rise & Fall Of Google Authorship For Search Results
searchengineland.com
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" in-depth article, which I’ve jointly co-written with Mark Traphagen, will cover the announcement of the end of Authorship, the history of Authorship, a study conducted by Stone Temple Consulting that confirms one of the stated reasons for cessation of the program, and some thoughts about the future of author authority in search."

02/09/2014
The Rise & Fall Of Google Authorship
searchengineland.com
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"test data collected from three years of Google Authorship convinced Google that showing Authorship results in search was not returning enough value compared to the resources it took to process the data." - It's Over: The Rise & Fall Of Google Authorship For Search Results

01/09/2014
The Why, What, and How of Blogger Outreach for Your Clients - Moz
moz.com
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"3 main talking points of why your B2C clients should want to work with bloggers."

Can you opt out of online algorithms?
www.theatlantic.com
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Interesting & contested view of that Facebook study, by its co-author: ""If you say, 'I don't want to be experimented on,' ... what does that mean?"[Google is ] constantly needing to tweak their algorithm. If I say, 'I want to opt out of that,' does that put me back to Google search 2004? " Others beg to differ: "It's not A/B testing. It's just b…

"Why I Just Quit Facebook"
www.linkedin.com

Unsurprising that LinkedIn promoted this post.... the comments rapidly turned into an interesting conversation on Linkedin v. Facebook... people seem to comment more on LinkedIn posts than elsewhere. Perhaps the return of blogging that people are starting to talk about is next.

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