why Wikipedia has been a more successful news source than Wikinews... Wikipedia’s formulaic style and continuous format are more conducive to collaborative writing projects ... writing a news story with a lead, a coherent narrative, and a deadline is very different than writing an encyclopedia article...tension between the Wikipedia community... …

Great Copy Solves a Problem. Focus on solving customer problems... If you don’t know what your clients worry about, pick up the phone... Your subject line and opening paragraph should tell the full story... newsletter bait to attract your subscribers toward your website ... A good CTA will help transform engaged subscribers into active customers..…

the lean canvas... single-page template designed to distil the fundamental goals and objectives of a business, and offer a clear route to achieving them... to design a product around perceived market and consumer variables... In about 45 minutes ... journalists learned how to apply this framework to their news organisation’s editorial and business…

The most successful audience team members have a complete understanding of how the organization works... interpret a treasure trove of data and analytics about what people are searching for, what stories they like, and what stories are missing that special something ...audience development was everyone’s job and no one’s job at the same time... Th…

The EC set up Drop’pin to help young people find training, apprenticeship and intern opportunities across Europe. I did some content marketing (blogging, enewsletter, social media support) and developed a global CRM strategy.

For its genre, Dorsey’s memo is indeed admirably brief and to the point. But it’s still riddled with jargon. Why is it so hard for executives to write in a truly straightforward manner? Here is Dorsey’s memo, with our suggested cuts in strikethrough and additions in bold. - Jack Dorsey’s jargon-free firing memo, edited to remove the jargon - Qu…

We collected a trove of interesting and actionable headline formulas from some of the best sources for headline writing, and we’ve tossed in a few of our favorite Buffer headline formulas, too. - 30+ Ultimate Headline Formulas for Tweets, Posts, and Emails — Social Media Tips — Medium

"We’re very excited to announce the launch of a new feature for Publications. We’re calling it Letters. ... It’s a way of connecting with your followers and starting a conversation. It’s delivered to the inboxes of all your followers. It’s also a post, so it can be recommended, highlighted, built upon, and have a life of its own." - Introd…

Pin this on your wall: "some answers for the ideal lengths of tweets and titles and everything in between..." ... including title tags, email subjects, blog post lengths and a dozen other critical pieces of content.

"As we enter a new year we have crowdsourced a checklist of 10 vital skills for journalists to produce digital content in the most effective ways ... We hope that the mix of skills, techniques and qualities listed below would help journalists to stay ahead of the game in terms of digital innovation, be able to harness the latest tools and techniq…

At one point I was editing something like 200 research project profiles, 4 editions of EUREKA News (5 languages), 7 editions of Innovation & Technology Transfer (5 languages), several annual reports and brochures, on paper and online, as well as (from 1995) designing, creating and managing their websites.Not that this was all single-handed. In…