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Overview: Online Architecture

Probably the most common reason organisations contact me is to get help with their internal and external information architecture.

I usually find, however, that they first need to find a clear consensus on their communication strategy, content strategy and online strategy. Once that's done, I deliver a document which both you and your developers can understand, including some or all of the following:

  • highly detailed sitemaps: internal intranets, external websites, knowledgebases, and the information flows between them
  • mission statements for principal site chapters, features and content types
  • business requirements for any revised or new features
  • wireframes, allowing both you and your developers to envision how the result will look.

The aim is to deliver something detailed enough for professional developers and designers to give you a concrete quote, but not so technical that noone else understands what they're building.

I can then work with them to deliver it, or assemble a team and manage the site build for you.

Check out some of my firsts and best practices, or just get in touch.

More services: start with Communication strategy.

Relevant resources

How To Do Keyword Research
moz.com
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Keyword research is one of the most important, valuable, and high return activities in the search marketing field. By researching your market's keyword demand, you can not only learn which terms and phrases to target with SEO, but also learn more about your customers as a whole... you can predict shifts in demand, respond to changing market c…

01/11/2015
What you know about information architecture might not be true
medium.com
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information architecture has become ripe with myths... I want to take a few moments to dispel some of them.... People convince themselves that information architecture is about organising content in a logical way. It is not... people aren’t logical.... users need to be able to reach content in three clicks.... there is no evidence to support…

Standing on the Shoulders of Giants — Thoughts on Media — Medium
medium.com
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Where I think Circa took a step forward ... the idea that we could ... take ANY story and add a structured element to it — even if the only structure was “this item read, this item unread.”.. I do think there are a few concepts that Circa created and executed upon that were truly “inventions”... The concept of atomizing news ... allowing a r…

The 5 Pillars of Interaction Design
medium.com

Think of an interaction as a conversation between your product and your user... if the conversation is boring, your user will eventually leave ... Without interactions, there wouldn’t be any delight in the experience. - The 5 Pillars of Interaction Design — Medium

26/10/2015
The Future of the Internet Is Flow
www.wsj.com
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Lifestream unified our digital life: Each new document, email, bookmark or video became a bead threaded onto a single wire in the Cloud, in order of arrival...Whenever you add a bead to the lifestream, you specify who may see it... Your future home page is a bouquet of your favorite streams ... News streams blended with shopping streams, blogs,…

What Is Zero UI? (And Why Is It Crucial To The Future Of Design?)
www.fastcodesign.com
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as the internet of things surrounds us with devices that can hear our words, anticipate our needs, and sense our gestures, what does that mean for the future of design, especially as those screens go away?... It's all about getting away from the touchscreen, and interfacing with the devices around us in more natural ways: haptics, computer visi…

02/10/2015
Introducing the U.S. Web Design Standards
18f.gsa.gov
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In trying to access the federal programs which will allow her to afford college, Joanne must navigate the websites of multiple agencies. She finds dozens of government websites which all seem relevant to what she’s looking for. Joanne is confused. Are these programs related to each other? Are they even all a part of the federal government? Are any…

Come, friendly bots
deardesignstudent.com
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You have nothing to fear but fear itself. Fear, and algorithms... It has never been easier for designers and non-designers to create great websites that even five years ago would have cost a fortune to build... design is dead. There is more to design than the pixel-pushing of visual design... The real designers, problem solvers... able to co…

18/09/2015
NPR Visuals
blog.apps.npr.org
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The visuals team ... the product of merging two groups: the news applications team, who served as NPR’s graphics and data desks, and the multimedia team, who made and edited pictures and video... The multimedia crew wanted to make pictures and video that were truly web-native, which required web makers. And our news apps lacked empathy... Pictu…

Principle : the prototyping tool you’ve got to try
blog.growth.supply

This software is a clever mix between Sketch, Keynote, Flash and After Effect (plus some bonus features specifically for interactive prototypes)... Easily creating tap transitions from one screen to another is, to me, the core of the software. - Principle : the prototyping tool you’ve got to try — STARTUPS + WANDERLUST + LIFE HACKING — Medium

08/09/2015
Masterclass time. From the Google Blog:  we’ve taken the Google logo and branding, which were originally built for a single...
www.youtube.com

Masterclass time. From the Google Blog:  we’ve taken the Google logo and branding, which were originally built for a single desktop browser page, and updated them for a world of seamless computing across an endless number of devices and different kinds of inputs (such as tap, type and talk).

Mobile First: A Future-Friendly Approach to UX Design
medium.com
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"Innovation is exploding in every direction. With all of these “smart” things — smart cars, smart phones, smart watches, smart glasses — it’s a designer’s job to figure out the best way to deliver content in such a vastly connected world. The projects you’re working on at this very moment will be interacted with on devices that didn’t exist wh…

27/08/2015
Replacing The User Story With The Job Story
medium.com
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Job Stories are great because it makes you think about motivation and context and de-emphasizes adding any particular implementation. Often, because people are so focused on the who and how, they totally miss the why. When you start to understand the why, your mind is then open to think of creative and original ways to solve the problem. - Repl…

The future of GDS
www.v3.co.uk
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"This is not just about great user interface design but real end-to-end digital [services]... Some things have not been smooth, not all the exemplars have been a resounding success, however Mike took the challenge, dared to be measured and held accountable and the results have certainly been positive and to the betterment of the public purse." …

Snow Fall: The Avalanche at Tunnel Creek - Multimedia Feature - NYTimes.com
www.nytimes.com

"Fresh powder beckoned 16 expert skiers and snowboarders into the backcountry. Then the snow gave way."Just an extraordinary online experience from NYT.Update: "The Pulitzer Prize-winning multimedia feature about an avalanche in Washington State changed the way The New York Times approaches storytelling" - ‘Snow Fall’ at 10: Ho…

Ev Let's Make This Happen
medium.com

What separates Medium from everyone else is that responses create this amazing platform for discussion and stories breed their own little ecosystems. So why don't we treat responses and their result with as much respect as we currently do recommendations?... a story that inspires twenty responses is more "successful" in my opinion than one that…

02/08/2015
Twitter’s new article preview cards
www.niemanlab.org

Publishers may be able to get more value out of their tweets thanks to a new design change on Twitter... on the platform’s iOS or Android apps... stories will get some extra room, complete with lead art and the first few words of a story... part of the company’s plans for bringing more media into your home feed. - Twitter’s new article prev…

Design terminology, demystified
medium.com
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"Some people think design means how it looks. But of course, if you dig deeper, it’s really how it works." - Design terminology, demystified — Medium

24/07/2015
Design triumphs over content: The CAPS15 conference really looks interesting ... if only I could read the programme!
www.youtube.com

Design triumphs over content: The CAPS15 conference really looks interesting … if only I could read the programme!

A Hack for Making Snazzy HTML 5 Templates
ultimatesoftwarereview.blogspot.de

This is a code generator, which adheres to latest web programming standards of HTML5 and CSS3. You don’t need to hand code the templates, just design them, and TemplateToaster will automatically generate the HTML 5 and CSS 3 for it. At the end of designing, export your projects and the zip of source code will in your hand. Doesn’t it seem too simp…

26/06/2015
What Testing Via Email Taught Us About News Apps
www.buzzfeed.com
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Clever. To build an app, Buzzfeed first built an enewsletter and tested that: "Designing and building an email newsletter takes a lot of work. But compared with launching a native app, a newsletter requires a much smaller investment of time and technology. As a lower-stakes product, we could launch it much more quickly than we could an app and …

12/06/2015
Interactive documentary’s data visualization on WWII losses
rt.com
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"A new interactive documentary, “The Fallen of World War II,” ... 18-minute film is styled like an infographic and that helps viewers fathom the scale of casualties in a way that simple numbers cannot.... The base elements it uses are simple human-shaped icons. Each of those represents one thousand deaths – and at some points in the video they …

Will semantic cards will replace the URL as the web’s sharing mechanism?
medium.com
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Cards are bite-sized, self-contained, interactive units of graphical real estate presented within digital apps... cards are mostly used within apps to present information and provide interactive functions ... Things get a lot more fun, however, once cards can be shared between different apps.... The Guardian provides cards on Google Now ... [wh…

Data visualisation tips from Information is Beautiful
www.journalism.co.uk
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'add a bit of punch' to stories using data visualisation - Data visualisation tips from Information is Beautiful | Media news

Editing Applying advanced language technologies to EU democracy
medium.com

"If you want to know where web design is heading, just look at where architecture has already gone." - The Future of Web Design is Hidden in the History of Architecture — Medium

Sidestepping cognitive biases in group design activities
medium.com
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If you ever wondered why meetings so often lead to the wrong decision ... "... we are wired in certain ways ... that can block groups from processing information effectively, which leads to bad decisions... Gilbert explains how to use diversity and inclusion to get better results from product ideation efforts... One of the most fundamental …

10 design hacks for responsive emails
thenextweb.com
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"nearly 67 percent of emails were opened on a mobile device... it’s not that hard to create responsive emails. ... Here are 10 quick design hacks" - 10 design hacks for responsive emails that don’t suck

13/05/2015
The Future of Web Design is Hidden in the History of Architecture — Medium
medium.com
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"If you want to know where web design is heading, just look at where architecture has already gone." - The Future of Web Design is Hidden in the History of Architecture — Medium

What Killed The Infographic?
www.fastcodesign.com
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Good analyses of where data visualisation is heading: "Today, a slew of new software has made it easier than ever to create data visualizations from scratch. The downside? It has led to more prescriptive design. Take D3. It's a JavaScript library that helps turn information into any number of visual frameworks...Beyond D3... Tableau is the crow…

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