Curated Resource ( ? )

User experience design is not what you think

Like ux , design , service
Curated: 04/11/2015 from medium.com/@boagworld/user-experience-design-is-not-what-you-think-5f3d5339f2b8#.xswxjvgb4
User experience design is not what you think

my notes ( ? )

"The experience of users happens beyond the screen and in the gaps... between channels, devices and business silos." (and between government departments, and indeed governments) "You might be thinking this sounds more like customer service design than user experience design. You might be right." - User experience design is not what you think — Medium

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The above notes were curated from the full post medium.com/@boagworld/user-experience-design-is-not-what-you-think-5f3d5339f2b8#.xswxjvgb4.

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