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Optimizing for Context in the Omnichannel User Experience
www.nngroup.com
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"Design for each channel’s unique strengths and role in the customer journey to create usable context-specific experiences."

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Think media, platform, ux, audience research, optimisation, mobile, multimedia, tablet, content creation, user experience, multichannel, desktop, channel-optimised content, channels
18/06/2020
How Chunking Helps Content Processing
www.nngroup.com
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Chunking is a concept where text and multimedia content is broken up into smaller chunks to help users process, understand, and remember it better.

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Do ux, multimedia, text, bullet points, web writing, content creation, user experience, clear writing, processing, cognitive psychology, understanding, chunking, remember
18/06/2020

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