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Overview: Content Strategy

Are you creating the content your audience actually wants to consume, or are you just talking about yourself?

What sort of content will your audience read, out of the endless supply at their fingertips? Formal news articles or blog posts from your staff and readers? An event calendar updated daily, or a longread every month? Static web pages, or a deeply granular database with faceted search?

And have you figured out how to get it to them, develop engagement around it, and translate that success into something concrete, fulfilling your mission? How many of the friends and organisations in your network amplify your message regularly?

Need answers? Get in touch.

More services: start with Communication strategy.

Relevant resources

The Verge launches Circuit Breaker, a gadget blog-as-Facebook page » Nieman Journalism Lab
www.niemanlab.org

gadget “blog,” Circuit Breaker, that will live primarily as a Facebook page, with posts appearing in the Instant Articles format... the best of old-school blogging together with a sophisticated, aggressive modern platform distribution strategy... It’s not (yet) possible to be an Instant Articles publisher if you don’t have a web source from which…

Post-paywall, The Sun eyes distributed video on platforms
digiday.com
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“In five years time, I want News U.K. — The Sun and The Times — to be as well known for its video content as for its newspapers” ... 70 percent of The Sun’s articles have some video component... a main driver for the video verticals is to appeal to advertisers and brands who want to sponsor videos... It will continue posting several Live videos a…

Escaping the Digital Media ‘Crap Trap’ — The Information
www.theinformation.com
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Digital media companies are caught in the "crap trap," mass-producing trashy clickbait so they can claim huge audiences and often higher valuations... This era is getting flushed away... A content revolution is picking up speed, promising a profitable future for companies that can lock down loyal audiences, especially those built around higher-qua…

21/04/2016
Why Your Brilliant Content Strategy Doesn't Stand A Chance
www.digitaltonto.com
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Any strategy that doesn't take the ability to execute is a lousy strategy to begin with. Strategy is not a game of chess, but depends on operational capacity... simply tacking on publishing functions to their existing operations without implementing any new processes or practices ... is a grave mistake.... The ongoing conversation with the audie…

Shorter isn’t better, photos aren’t always alluring and deep digging pays off
www.poynter.org
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After two years work analyzing more than 400,000 stories, the American Press Institute is beginning to find general patterns in what works to attract and hold the attention of digital readers... stories longer than 1,200 words, got 23 percent more engagement, 45 percent more social referrals and 11 percent more pageviews... photos (or audio or vid…

Words in the Interface
medium.com

An introduction to the Content Strategy Glossary project, collaborative challenges, and a case example using one term that touches everybody in User Experience.

How sponsored content drives more than 60 percent of The Atlantic’s ad revenue - Digiday
digiday.com
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For The Atlantic, sponsored content has proved better ROI than other ad formats. Native advertising is estimated to reach around 75 percent of The Atlantic’s ad revenue this year, up 15 percent from 2015... a spectrum of native ads, from video to infographics to text-based editorial pieces

An interview with the realest social media managers in public transportation
www.theverge.com
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BART started talking back. The tweets weren't bland or automatically generated. They were super real, and sometimes super dark... a tactical move to both acknowledge the deplorable state of San Francisco's underfunded subway system and prove to residents that their government was aware of the issue and doing everything in its power to fix it.... T…

Opening up EurActiv’s media innovation programme
mathewlowry.myhub.ai
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EurActiv.com is opening one of its media innovations to other media interested in increasing competitiveness through translated syndication. (Update, 31/3/16: this project was covered, among many other things, in an interview with professional EU interpreter Alexander Drechsel in his podcast Demos ex machina? Multilingual communication with Mathew…

The Rest Is Advertising
thebaffler.com
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Also called native advertising, sponsored content borrows the look, the name recognition, and even the staff of its host publication to push brand messages on unsuspecting viewers... the line between what’s sponsored and what isn’t—between advertising and journalism—has already been rubbed away. who would bother pitching a story to The Atlantic …

The tool we built to keep everyone in the loop at Basecamp — Signal v. Noise — Medium
m.signalvnoise.com
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The hard part is striking the right balance. The just-right spot where everyone knows enough, no one feels like they know too little, and no one feels like they’re being over-informed to the point of it being annoying or distracting. And doing it all at a variety of resolutions — big picture, medium-picture, and small picture — without overdoing i…

New York Times still searching for the best mix of stories to curate on its homepage
www.niemanlab.org

The module formerly known as Watching is linking out less than it used to, but the Times says it still believes in curating... we are just trying to figure out the right balance between New York Times stories and outside sources; how to offer smart, meaningful curation to our readers.

23/03/2016
The most important things to read to understand how Brussels became a terrorism hub - Vox
www.vox.com
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But how did Belgium find itself at the center of a burgeoning terrorist network? Here are a few sources of reading to help you get a clearer picture.

What Every Journalist Should Know About Science - Nieman Reports
niemanreports.org
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It's not just science reporters who need to evaluate research and learn to tell good studies from bad... perhaps the biggest challenge facing today’s science journalists: Evaluating and interpreting complex and sometimes contradictory results at a time when so many news stories... rely on a fairly sophisticated understanding of science. That make…

Virtual reality pioneer Nonny de la Peña charts the future of VR journalism
www.theverge.com
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she and her team record real audio and motion capture data, then work it into a digital recreation of an event. It's an unusual technique that lets people not just see an event, but explore it.

Best practices for product management in news organizations
www.americanpressinstitute.org
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News is a product... our news products must be good and targeted to succeed. They must know who their users are, what they need, how they need it, and deliver a satisfying experience. That is what a product manager does... thinking about what users ... need from the whole of that product; what their experience of it is like; how it could be more c…

21/03/2016
Mobile content, language tech & communication strategy (Top3ics, 21 March)
mathewlowry.myhub.ai

The main Topics this time are language technology, mobile innovation and EU communications, with a few extras to catch-up since the last edition.

What BuzzFeed's Dao Nguyen Knows About Data, Intuition, And The Future Of Media
www.fastcompany.com
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To understand what makes BuzzFeed tick, you need to know how Dao Nguyen thinks about data... As the value of content approaches zero, "Having technology, data science, and being able to know how to manage, optimize and coordinate your publishing is the thing that gives you a competitive advantage"... One myth is data scientists are telling report…

Counter-Speech
www.demos.co.uk
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sometimes people post disagreeable or disturbing content that does not violate Facebook's policies. This paper explores the potential of community-driven counter-speech to play a critical role in challenging and diminishing these type of posts on social media. Counter-speech is a common, crowd-sourced response to extremism or hateful content... F…

The importance of explanatory journalism | Brookings Institution
www.brookings.edu
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the press help shed sunlight on the inner workings of government, expose flaws and problems in our system, and inform the citizenry, making journalism a cornerstone of a healthy democracy... explanatory journalism... is particularly worthy of attention for its role in improving public knowledge and contributing to a more informed populace.The vide…

16/03/2016
A Buyer Challenge for Language Technology Innovate 2016
mathewlowry.myhub.ai
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I've been invited to prepare a "Technology Buyer Challenge" on Hashtag Platform for the Language Technology Industry Summit this May. (Update, 31/3/16: this project was covered, among many other things, in an interview with professional EU interpreter Alexander Drechsel in his podcast Demos ex machina? Multilingual communication wit…

Which Issues Each Party Debates, or Ignores
www.nytimes.com
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Democrats and Republicans sometimes seem to be living in two different Americas. We analyzed the past seven debates on each side to show which topics are most discussed within each party (nice, simple data visualisation here)

Is group chat making you sweat?
m.signalvnoise.com
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What we’ve learned is that group chat used sparingly in a few very specific situations makes a lot of sense. What makes a lot less sense is chat as the primary, default method of communication inside an organization.... All sorts of eventual bad happens when a company begins thinking one-line-at-a-time most of the time... Frazzled, exhausted, and …

The B.S. Meter Businesses Must Overcome
medium.com
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if he tried to make ads that were beautiful and perfect, it wouldn’t work and his fans would know... his work routinely pulls in millions of views because he’s transparent with his audience... mostly teenage boys know when they’re being peddled a product.

How Fusion and Vox are using Facebook live video
digiday.com
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Newswhip data suggests that Facebook’s live videos, which by their very nature are longer and encourage users to comment, drive higher engagement than traditional short Facebook videos. Facebook even recommends that live streams go for at least 5 minutes, if not longer. Both Fusion and Vox.com are aiming to do future live streams in the 20-minute …

07/03/2016
Great explainer video - accompanying article here.
www.youtube.com

Great explainer video - accompanying article here.

Explaining what's behind the sudden allure of explanatory journalism
digiday.com
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the Digiday explainer for explanatory journalism... An article about the latest incremental development in [any] situation may be inscrutable to readers who haven’t been following ... Explanatory journalism aims to demystify those complex topics by providing that context.

We haven’t even scratched surface of explainer journalism
www.journalism.co.uk

We still write stories for the web as if they were fixed and transitory, but they’re not... people have expected that something like 70 per cent of traffic would be to “new” content, and the rest to the “archive”. The reality usually proves to be exactly the other way around... we’re over-weight in publishing “news” and significantly under-weight …

The Economist explains: The fashion for “explainer” articles | The Economist
www.economist.com
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Why are explainers suddenly so popular?... Explainers should create “a scaffold of understanding that future reports can attach to”... a counterpart to the endless streams of headlines, posts and tweets that are how most digital natives find their news today.

04/03/2016
What is explainer journalism? | News | FIPP.com
www.fipp.com
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if news content focuses on the ‘Who, What, When, and Where,’ explainer journalism looks to inform the reader of the ‘How and Why’... give the reader background information about a story to ensure that they are able to properly understand events as they unfold... Explainer journalism enables the media provider to at least show some intelligence an…

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