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Overview: Content Strategy

Are you creating the content your audience actually wants to consume, or are you just talking about yourself?

What sort of content will your audience read, out of the endless supply at their fingertips? Formal news articles or blog posts from your staff and readers? An event calendar updated daily, or a longread every month? Static web pages, or a deeply granular database with faceted search?

And have you figured out how to get it to them, develop engagement around it, and translate that success into something concrete, fulfilling your mission? How many of the friends and organisations in your network amplify your message regularly?

Need answers? Get in touch.

More services: start with Communication strategy.

Relevant resources

Virtual reality pioneer Nonny de la Peña charts the future of VR journalism
www.theverge.com
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she and her team record real audio and motion capture data, then work it into a digital recreation of an event. It's an unusual technique that lets people not just see an event, but explore it.

Best practices for product management in news organizations
www.americanpressinstitute.org
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News is a product... our news products must be good and targeted to succeed. They must know who their users are, what they need, how they need it, and deliver a satisfying experience. That is what a product manager does... thinking about what users ... need from the whole of that product; what their experience of it is like; how it could be more c…

21/03/2016
Mobile content, language tech & communication strategy (Top3ics, 21 March)
mathewlowry.myhub.ai

The main Topics this time are language technology, mobile innovation and EU communications, with a few extras to catch-up since the last edition.

What BuzzFeed's Dao Nguyen Knows About Data, Intuition, And The Future Of Media
www.fastcompany.com
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To understand what makes BuzzFeed tick, you need to know how Dao Nguyen thinks about data... As the value of content approaches zero, "Having technology, data science, and being able to know how to manage, optimize and coordinate your publishing is the thing that gives you a competitive advantage"... One myth is data scientists are telling report…

Counter-Speech
www.demos.co.uk
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sometimes people post disagreeable or disturbing content that does not violate Facebook's policies. This paper explores the potential of community-driven counter-speech to play a critical role in challenging and diminishing these type of posts on social media. Counter-speech is a common, crowd-sourced response to extremism or hateful content... F…

The importance of explanatory journalism | Brookings Institution
www.brookings.edu
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the press help shed sunlight on the inner workings of government, expose flaws and problems in our system, and inform the citizenry, making journalism a cornerstone of a healthy democracy... explanatory journalism... is particularly worthy of attention for its role in improving public knowledge and contributing to a more informed populace.The vide…

16/03/2016
A Buyer Challenge for Language Technology Innovate 2016
mathewlowry.myhub.ai
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I've been invited to prepare a "Technology Buyer Challenge" on Hashtag Platform for the Language Technology Industry Summit this May. (Update, 31/3/16: this project was covered, among many other things, in an interview with professional EU interpreter Alexander Drechsel in his podcast Demos ex machina? Multilingual communication wit…

Which Issues Each Party Debates, or Ignores
www.nytimes.com
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Democrats and Republicans sometimes seem to be living in two different Americas. We analyzed the past seven debates on each side to show which topics are most discussed within each party (nice, simple data visualisation here)

Is group chat making you sweat?
m.signalvnoise.com
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What we’ve learned is that group chat used sparingly in a few very specific situations makes a lot of sense. What makes a lot less sense is chat as the primary, default method of communication inside an organization.... All sorts of eventual bad happens when a company begins thinking one-line-at-a-time most of the time... Frazzled, exhausted, and …

The B.S. Meter Businesses Must Overcome
medium.com
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if he tried to make ads that were beautiful and perfect, it wouldn’t work and his fans would know... his work routinely pulls in millions of views because he’s transparent with his audience... mostly teenage boys know when they’re being peddled a product.

How Fusion and Vox are using Facebook live video
digiday.com
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Newswhip data suggests that Facebook’s live videos, which by their very nature are longer and encourage users to comment, drive higher engagement than traditional short Facebook videos. Facebook even recommends that live streams go for at least 5 minutes, if not longer. Both Fusion and Vox.com are aiming to do future live streams in the 20-minute …

07/03/2016
Great explainer video - accompanying article here.
www.youtube.com

Great explainer video - accompanying article here.

Explaining what's behind the sudden allure of explanatory journalism
digiday.com
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the Digiday explainer for explanatory journalism... An article about the latest incremental development in [any] situation may be inscrutable to readers who haven’t been following ... Explanatory journalism aims to demystify those complex topics by providing that context.

We haven’t even scratched surface of explainer journalism
www.journalism.co.uk

We still write stories for the web as if they were fixed and transitory, but they’re not... people have expected that something like 70 per cent of traffic would be to “new” content, and the rest to the “archive”. The reality usually proves to be exactly the other way around... we’re over-weight in publishing “news” and significantly under-weight …

The Economist explains: The fashion for “explainer” articles | The Economist
www.economist.com
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Why are explainers suddenly so popular?... Explainers should create “a scaffold of understanding that future reports can attach to”... a counterpart to the endless streams of headlines, posts and tweets that are how most digital natives find their news today.

04/03/2016
What is explainer journalism? | News | FIPP.com
www.fipp.com
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if news content focuses on the ‘Who, What, When, and Where,’ explainer journalism looks to inform the reader of the ‘How and Why’... give the reader background information about a story to ensure that they are able to properly understand events as they unfold... Explainer journalism enables the media provider to at least show some intelligence an…

How the BBC is stepping up its use of chat apps with Viber and WhatsApp
digiday.com
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... using Viber and WhatsApp to publish documentaries... Whereas Viber can only be used to send messages to users, the upside of WhatsApp is that it allows for back-and-forth communication. The downside to the platform is that the process is more manual for the publisher. WhatsApp only lets publishers have 256 people per broadcast channel... the …

News agencies must evolve or meet extinction
blogs.reuters.com

The institutional brand building you create by having your journalists be great on social platforms cannot be underestimated. Part of having your journalists on these platforms is giving them the freedom to be a normal human being, not a robot, a PR machine or a slave to the wire.

Google Is Going to Speed Up the Web. Is This Good?
backchannel.com
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Enter the new editors of the Internet: giant, centralized tech companies that have created platforms... notably Facebook and Apple — want to be the newsstands of tomorrow: the place we go, inside their own ecosystems, to get our news and information... journalism organizations feel they have no alternative but to be part of those ecosystems. This …

Email newsletters are the new zines
medium.com
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It’s tempting to merely argue that the recent crop of newsletters are what came to replace the independent blogosphere of the mid-aughts.... take a look at the subject lines for several of the newsletters ... Any web editor who plugged these as headlines into a CMS would be summarily fired... why are readers responding so well when they fly in th…

29/02/2016
Somewhat ironic that Sidewire won’t itself respond
medium.com
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My sadly underwhelmed response to @sidewireinc’s gr8 “Today’s Internet is Optimized for Noise”

Why Content Personalization Is Not Web Personalization
conversionxl.com
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What’s the difference between customization and personalization? - Customization: The visitor deliberately chooses between options designed to make the user experience more personal.- Personalization: The visitor is automatically shown personalized pages based on anticipated needs / wants.

Inside Axel Springer’s answer to Facebook's Instant Articles
digiday.com
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Axel Springer, wary of being overly dependent on third-party platforms for traffic... fighting back by launching its own news aggregator platform... now has around 1,200 publishers on board ... Digiday spoke with Würtenberger, CEO of Upday, about using humans and algorithms for news sourcing, creating a platform for publishers and banning ad block…

What happens next with Conversational UIs
medium.com
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Conversational UIs will also force designers to cosy up to writers, or to become more linguistically literate themselves. Information architects will be trendy again, since syntax and labels are totally their turf.

Crowdfunded Journalism: A Growing Addition to Publicly Driven News | Pew Research Center
www.journalism.org
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From Kickstarter’s April 2009 launch through the end of the year, 17 journalism projects received funding. That number more than tripled just a year later ... 168 funded projects in 2014 and 173 in the first nine months of 2015... from $49,256 in 2009 and $263,352 in 2010 to $1,743,668 in the first nine months of 2015... number of people contribu…

#EmergingUS launches $1 million crowdfunding campaign to cover the country’s changing identity – Poynter
www.poynter.org
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This is a completely new way to launch a media startup,... Most startups start with VC funding or a foundation grant or corporate support and then go chasing after an audience. But our crowdfunding approach means that #EmergingUS will be built on an audience of thousands... treated as real stakeholders. They'll play a big role in shaping the cont…

Could collaborating with scientists be the next step for investigative reporting?
www.cjr.org
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What if we viewed investigative reporting more broadly ... used our skills (and the financial resources of many investigative teams) to bring people together to solve problems?... The Tribune didn’t just report on what scientists were doing. We came to them with an ambitious idea, connected them to other top researchers and then became an impor…

18/02/2016
What the detractors of Quartz's news app have missed
www.themediabriefing.com

"We put aside existing notions about news apps and imagined what our journalism would be if it lived natively on your iPhone. It wouldn’t be a facsimile of our website. It would be something entirely different, with original writing, new features, and a fresh interface."... The Quartz news app isn't for everybody ... the app is by design unlikely…

'Three sides to every story': Behind Trinity Mirror's news-aggregation app
digiday.com
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... manually curate 10 stories from other publishers, which will run as a daily edition. Three different articles, often with opposing viewpoints, will run on each story, representing the left, neutral and right-wing political perspectives on the same story... For example, in Wednesday’s edition, it ran a Guardian story entitled “Terrorism publ…

Today's Internet is Optimized for Noise
medium.com
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But it's possible to build tools designed to connect real experts in government, business and the media in a way that generates valuable insight for the rest of us. From our own experience developing Sidewire, a social communications platform, we know there is an appetite for expert political analysis and insight that helps sort fact from fiction …

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