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Overview: Social Media Strategy

Social media can be a time- and resource-vampire if it's not integrated into the rest of your communications strategy.

How is your social media strategy? Are you simply broadcasting your content? That's inexpensive, but you're simply adding to the noise. Do you really want to be part of that problem?

The secret is to not have a "social media strategy": as a separate strategy, it will prevent social media becoming an integral part of your content marketing, community development, digital transformation and innovation strategies.

It also tends to put social media in Team Ghetto, when you should be mainstreaming it across your workforce.

Instead, view social media as a set of tactics within an integrated communication strategy, with each social platform harnessed to your overall communication goals.

Need help? Get in touch.

More services: start with Communication strategy.

Relevant resources

Let’s give reader comments another chance — and for real, this time – Medium
medium.com
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Most people in the news industry hate comments.... yet audience engagement ... is so worth the investment ... trust in media and journalists has sunk to a new low. Talking to each other can help build relationships and therefore trust. What business leader out there doesn’t want to earn more per user? And what journalist doesn’t want to have the b…

10/12/2016
Trump Supporters Are Trying to Reclaim 'Fake News'
www.theatlantic.com
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For a term that is suddenly everywhere, “fake news” is fairly slippery... government propaganda designed to look like independent journalism... any old made-up bullshit ... a hoax meant to make a larger point... only ... when it shows up on a platform like Facebook as legitimate news? What about conspiracy theorists ... satire intended to entertai…

How can we learn to reject fake news in the digital world?
theconversation.com
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What we need today is metaliteracy – an ability to make sense of the vast amounts of information in the connected world of social media... educators and policymakers must “demonstrate the link between digital literacy and citizenship.” ... Metaliterate individuals ... learn to carefully differentiate among multiple sites... question the validity o…

Unbelievable news? Read it again and you might think it's true
theconversation.com
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psychological science suggests that exposure to false news would have an impact on people’s opinions and beliefs... repeated exposure to false information can change people’s beliefs ... phenomenon is called the “illusory truth effect.”... simply repeating false information makes it seem more true... prior knowledge does not protect people from …

Facebook, Twitter, and Google are still failing to curb hate speech, EU says - The Verge
www.theverge.com
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Tech companies may face new legislation after struggling to comply with voluntary code of conduct... Under a code of conduct announced in May, Facebook, Twitter, Google, and Microsoft agreed to review and respond to “the majority” of hate speech complaints within 24 hours

Google, democracy and the truth about internet search | Technology | The Guardian
www.theguardian.com
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There’s large-scale, statistically significant research into the impact of search results on political views... Google is doing a horrible, horrible job of delivering answers here. It can and should do better... people are finally saying, ‘Gee, Facebook and Google really have a lot of power’ like it’s this big revelation. And it’s like, ‘D’oh.’”…

How to engage readers with digital longform journalism
www.americanpressinstitute.org
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Major enterprise stories — stories that take deep dives and attempt to inform readers in substantive ways or to elicit impact... require considerable resources... the potential audience is limited... how can journalists get readers to complete these long pieces?use multiple elements and platforms to tell the story... the parts that pull your reade…

Disinformation Crisis
codastory.com
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Propaganda warfare is increasingly shaping narratives, policies and lives around the world.

Coda Story, focused on deep dives around single themes, is now tackling a “post-truth” Eurasia
www.niemanlab.org

We have ideas for sponsored Codas, that are of interest to specific groups.

Redesigning Waxy, 2016 edition
waxy.org
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I think Jason Kottke nailed it back in 2013...the blog died. In 2014, people will finally notice... I think they’re still worth fighting for. Ultimately, it comes down to two things: ownership and control... There’s no guarantee ... platforms will be around ... ten years from now... Here, I control my words. Nobody can shut this site down...

Fake News: Be Careful What You Wish For – Whither news? – Medium
medium.com
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Do we really want to set up Facebook or Google as censors ... to decide what is real and fake, true and false?

Italy's Most Popular Political Party Is Leading Europe In Fake News And Kremlin Propaganda - BuzzFeed News
www.buzzfeed.com
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The Five Star Movement controls ... sprawling network of websites and social media accounts that are spreading fake news, conspiracy theories, and pro-Kremlin stories to millions... profitable sites that describe themselves as “independent news” outlets but are actually controlled by the party leadership... crossposted scores of fake stories... o…

How Le Monde is taking on fake news
digiday.com
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once a user has downloaded the extension, when they come across articles online a red flag will appear if the site or news is deemed fake, yellow if the source is unreliable or green if it’s ok... resemble a search engine that can query relevant databases to spot and provide context around false news

28/11/2016
Hoaxy: A Platform for Tracking Online Misinformation
cnets.indiana.edu

Hoaxy will allow researchers, journalists, and the general public to study the factors that affect the success and mitigation of massive digital misinformation.

Misinformation on social media: Can technology save us?
theconversation.com
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my research team’s analysis of data from Columbia University’s Emergent rumor tracker suggests that this misinformation is just as likely to go viral as reliable information... limiting news fakers’ ability to sell ads... a step in the right direction. But it will not curb abuses driven by political motives... Using BotOrNot, our colleagues found…

Trolling for Trump: How Russia Is Trying to Destroy Our Democracy
warontherocks.com
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these efforts seek to produce a divided electorate and a president with no clear mandate to govern. The ultimate objective is to diminish and tarnish American democracy... We’ve monitored more than 7,000 social media accounts over the last 30 months and at times engaged directly with them. Trump isn’t the end of Russia’s social media and hacking …

Russian Agents Are Not Behind Every Piece of Fake News You See
fortune.com
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the evidence of this orchestrated Russian intelligence effort to hack the outcome of the American election... seems flimsy at best... saying is that Russia took advantage of the social web’s desire to just share things without reading them. It may be true, but so does every other media outlet.

The fake news wars go viral with Melissa’s List
www.niemanlab.org

Zuckerberg’s emerging dilemma. He doesn’t want Facebook ... to be an arbiter of what’s legit and what’s not. But if Facebook is now going to prohibit fake news sites from using its ad network to sell ads, it will need a list of its own... Google has long had its own list of legitimate news sources... hasn’t apparently wanted to cut into its own…

Machine learning can fix Twitter, Facebook, and maybe even America
techcrunch.com
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Perfectly open communities always go sour. You need filters. Every functional community has them. And that’s where machine learning comes in... If you can detect trolls, you can protect the people they’re trolling by muting or putting a warning over the trolls’ posts... Twitter... already have a way of screening out porn. Why don’t they do the sam…

What I learned from seven years as the Guardian’s audience editor
medium.com
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Seven years ago I started working full time at the Guardian in the glamorous role of SEO editorial executive. ... very like being in the Matrix but with less kung fu and more Polly Toynbee and Nigel Farage... here are a few of the things I’ve learned…

In the war on fake news, school librarians have a huge role to play
www.theverge.com
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a lot of people don’t know fake news when they see it, sensationalized reports are more likely to go viral on social media than sane ones, and distrust of traditional (and genuinely more reliable) media sources is rising. Professor Nicole A. Cooke ... focusing on human information behavior, information literacy, and diversity in librarianship.... …

FIVE new LinkedIn tips
www.linkedin.com
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Does what it says on the tin.Prospect Commonality: ‘View recent activity’ on a connection's profile page "will show you what is hot topic for this prospect, what pain points they are suffering from, what’s getting them excited and what opportunities they are discussing"Hiding your connections: " Your competitor’s profiles are f…

Confirmation bias: A psychological phenomenon that helps explain why pundits got it wrong
theconversation.com
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Confirmation bias is usually described as a tendency to notice or search out information that confirms what one already believes, or would like to believe, and to avoid or discount information that’s contrary to one’s beliefs or preferences. This presidential election was undoubtedly the most contentious of any in the memory of most voters... Th…

Facebook’s Quest to Stop Fake News Risks Becoming Slippery Slope
www.bloomberg.com

There’s bad information out there that’s not necessarily fake. It’s never as clear-cut as you think... Facebook’s algorithm may not understand the various shades of falsehood. Facebook could tweak its algorithm to promote related articles from sites like FactCheck.org so they show up next to questionable stories on the same topic in the news fee…

Most Students Don’t Know When News Is Fake, Stanford Study Finds - WSJ
www.wsj.com
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Preteens and teens ...often clueless about evaluating the accuracy and trustworthiness of what they find... 82% of middle-schoolers couldn’t distinguish between an ad labeled “sponsored content” and a real news story... according to a Stanford University study of 7,804 students

Scandanavian Legacy Publishers are Thriving on Social Media
www.newswhip.com
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Legacy media is thriving in Scandinavian news feeds... public broadcasters in all four countries seem to be competing strongly on Facebook... what do Scandinavian legacy publishers have to their advantage...?... many Scandinavian publishers see platforms such as Google and Facebook as only one part of their audience development strategy... small…

Fake news
medium.com
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All the BS that’s fit to click. A Medium Collection

How The 2016 Election Blew Up In Facebook’s Face
www.buzzfeed.com
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As Facebook attempted to capture the fast-moving energy of the news cycle from Twitter... it built a petri dish for confirmation bias... Here’s how... ‘Share’ Button ... encouraging people to share quickly and without much thought... “original sharing,” where people post their own photos, text updates... was declining..., content from celebritie…

The Dissolution of News: Selective Exposure, Filter Bubbles, and the Boundaries of Journalism – Medium
medium.com
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“So all the fact-checking of Trump’s lies, all the investigative journalism about his failures, even the tapes — none of it meant anything.” In short, what happened to news ...? determining what counts as journalism and who counts as a journalist is a perpetual struggle ... No single trend explains the dissolution of news... What we ended up with…

What if you can’t quit social media, because you’re career does depend on it? (Topics, Nov 22)
mathewlowry.myhub.ai

Today I have just one Topic: Quit Social Media. Your Career May Depend on It. This advice, from Professor Cal Newport in the New York Times, may seem counter-intuitive. Which is exactly the point.

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