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Overview: Content Strategy

Are you creating the content your audience actually wants to consume, or are you just talking about yourself?

What sort of content will your audience read, out of the endless supply at their fingertips? Formal news articles or blog posts from your staff and readers? An event calendar updated daily, or a longread every month? Static web pages, or a deeply granular database with faceted search?

And have you figured out how to get it to them, develop engagement around it, and translate that success into something concrete, fulfilling your mission? How many of the friends and organisations in your network amplify your message regularly?

Need answers? Get in touch.

More services: start with Communication strategy.

Relevant resources

Communication strategy, Science for Environment
mathewlowry.myhub.ai
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Came up with a winning communication strategy to promote worthy-but-heavy pdf reports from the European Commission.

Lo-Fi Video on neuroscience research
www.youtube.com
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Not just an interesting video about what neuroscience says about self-interest and compassion (and the lack of it amongst wealthy people!). Also a good example of how to maintain interest in a 'talking head' video interview through animation and video techniques. - We Are Built To Be Kind - YouTube

09/01/2015
How Designers Turn Data Into Beautiful Infographics
www.fastcodesign.com
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"The best infographics are clear, easy to digest, and eye-catching. But the process of distilling data into a neat little chart, bar graph, or venn diagram usually requires pages and pages of messy preparatory sketches, which are rarely seen by the public. Infographic Designers’ Sketchbooks ... take readers behind the scenes of the creative proce…

08/01/2015
Why Adaptive Content Matters
www.copyblogger.com
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"Our hope with adaptive content is to tailor content to a customer’s experience, behavior, and desires... a culmination of ... experience maps, storyboarding, empathy maps — and what we’ve been saying for so long about creating an experience... ... we all believe that our experiences should be more interactive. Why? Smartphones." - 16 Stats That…

Is offending one audience justified to reach another?
mathewlowry.myhub.ai
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Here's a conundrum for you. And a probably quite dangerous post for me.

Make your data talk
gigaom.com
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"Machine learning can help by finding those hidden patterns you probably didn’t even know existed, so you can tune your marketing campaigns accordingly.... DataPop relies on semantic search and natural-language processing to infer connections between what consumers enter into the search window and what they really want, and then on machine learn…

Best Science Visualizations of the Year
www.wired.com
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"In this gallery are our favorite graphics of the year. " The Best Science Visualizations of the Year | WIRED

Why Cards Are the Future of the Web
medium.com
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"We are currently witnessing a re-architecture of the web, away from pages and destinations, towards completely personalised experiences built on an aggregation of many individual pieces of content ... the result of the rise of mobile technologies... from many pages of content linked together, towards individual pieces of content aggregated togeth…

Focus Groups Are Worthless
medium.com
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“focus groups are supposed to ... source ideas that need to be researched.... No one buys shoes, cooks dinner, votes, banks, or even buys movie tickets sitting at a table under florescent lights while engaged in a moderated group discussion." or seek to understand the EU, for that matter. - Focus Groups Are Worthless — Medium

What Storytelling Does to Our Brains
blog.bufferapp.com
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"Here is the science around storytelling and how we can use it to make better decisions every day:"

Longform overload
www.cjr.org
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"... Both outlets are trying... to crack the task of making a viable online outlet for in-depth, narrative journalism of several thousand words, paid for by readers. They are the most recent, but far from the only, entrants into an overcrowded genre." Good overview of the intense innovation and first failures in the oversaturated longform marketp…

Don't kill comments. Fix them.
gigaom.com
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"handing over a key component of your relationship with readers to Twitter and Facebook is a mistake... suggests to readers that their comments and interaction aren’t worth the trouble" [If] "Comments are broken ... that’s not the fault of readers — it’s the fault of publishers for not seeing their relationship with their readers as being of valu…

The technology-led attentiveness crisis
www.theguardian.com
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"information consumes the attention of its recipients. Hence a wealth of information creates a poverty of attention, and a need to allocate that attention efficiently ... instead of reaping the benefits of the digital revolution we are intellectually deprived by our inability to filter out sensory junk... we are collectively wiser... but individu…

Some Good News About Journalism
www.newyorker.com
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"While many journalists have lost faith in the future of their trade, venture capitalists are taking the opposite view.... providing big chunks of funding to online news providers, such as BuzzFeed, Vice, and Vox. Some of what these publishers put out is mere click bait, but they also produce serious journalism... subscription-based journalism ..…

16/12/2014
YouTube's integrated GIFmaker
gizmodo.com
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"At the moment, it looks like the feature is experimental " Just in case the world didn't have enough cat gifs... - YouTube Now Lets You Make GIFs From Videos

15/12/2014
Om Malik on the visual web
om.co
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"An image is the gateway to your emotional memory... And on the visual web an image is the gateway to accessing almost all content and information... we are adapting to a different kind of a web, one that will be increasingly visual... [but] the only available methods to surface and categorize photos are beyond basic; we need something intuitive…

Technology & journalism: two distinct cultures?
www.theguardian.com
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As long as they remain so, journalism's screwed. A good @Guardian overview, if another is still needed, promoted by the latest dustup across the pond (New Republic). "we do still need institutions that take seriously the mission of informing and debating, of reporting events and exchanging ideas – and we need them to be integrated into the way …

11/12/2014
NYT's Hive: open-source crowdsourcing tool
www.niemanlab.org

"With Hive, a developer can create assignments for users, define what they need to do, and keep track of their progress in helping to solve problems. " - The New York Times R&D Lab releases Hive, an open-source crowdsourcing tool » Nieman Journalism Lab

Intranet redesign, Phase 2: information architecture & content audit
intranetdiary.co.uk
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Great article on improving intranet UX, and useful inspiration for any website manager: "During the online cardsorting sessions I covered over 1000 content items and got nearly 36,000 individual responses. The first batch ... designed to elicit our main navigation labels. Subsequent tests then checked that the chosen names would suit all the intr…

Rethinking & redesigning Google News
gigaom.com
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How much more could Google News be? See "... a presentation that a German designer came up with that involved a wholesale redesign and re-thinking of what Google News is and does." Lots of good stuff here. Particularly like how 'smart personalisation' is used to help penetrate the filter bubble: "automatically suggest related stories on a news t…

Is primetime TV advertising the right way to connect citizens to the EU?
mathewlowry.myhub.ai
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Is primetime TV advertising the right way to connect citizens to the EU?

BuzzFeed sets up health and science desk
ksj.mit.edu
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"Hughes will be establishing a health and science desk that will consist of approximately five reporters, according to an email from BuzzFeed. A science staff of that size will catapult BuzzFeed News into the top tier of science news sites by sheer size alone. It won't have the largest staff of science reporters, but it will be among the largest. …

The Science of Storytelling
lifehacker.com
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"Here is the science around storytelling and how we can use it to make better decisions every day" - The Science of Storytelling: Why Telling a Story is the Most Powerful Way to Activate Our Brains

01/12/2014
Infographics: key principles & interactive tutorial
designschool.canva.com
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what it says in the box - How to Create Amazing Infographics - Design School

27/11/2014
Superb: RAF's interactive recruitment site
www.fastcocreate.com
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"an interactive mission, with all other elements of the campaign designed to direct people to experience it.... a range of media including TV, online rich video takeovers and a 30-second You Tube trailer." That doesn't scratch the surface of what I reckon is probably the best thing I've seen online all year. A must see.

A golden age of podcasts?
www.cjr.org
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"Although Serial’s audience has broken records, it  is far from the only podcast that enjoys serious listener engagement —successful podcasts often have that ability to move audiences... “It’s on-demand, so people are actively choosing what they want to listen to, stories are delivered with a human voice and personality. The intimacy of radio i…

26/11/2014
Charted: Medium's data visualisation tool
medium.com
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"Charted automatically visualizes data. Give it the link to a data file and Charted returns a beautiful, shareable visualization of that data... open-sourced and available for anyone to use at charted.co... it adjusts to any screen, automatically updates itself" - Introducing Charted - Data Lab - Medium

When will we get a RealClearEurope?
mashable.com
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"Readers spend a lot of time on RealClear's sites... because there's a seemingly endless amount of well-curated links to top publications writing about the big news stories of any given day... The result is a true smorgasbord of opinion, rather than a collection of links aimed at furthering a particular point of view... The expert level of curati…

Silicon Valley and Journalism: Make up or Break up?
reutersinstitute.politics.ox.ac.uk
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Really good longread on where journalism is now, and some ideas of where it needs to go. "The public sphere is now operated by a small number of private companies, based in Silicon Valley... a defining issue not just for journalism but the whole of society... social media platforms ... have abdicated editorial responsibilities to software and al…

24/11/2014
Podcasting poised to go mainstream
www.ft.com
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(FT paywall) "Serial’s success is the most visible example of a renaissance in podcasting – a format that has been around for a decade but which has received a recent surge of interest from consumers, investors and advertisers." Massively underused medium for EU comms, IMHO. - Podcasting poised to go from niche to mainstream - FT.com

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