Overview: Communications Tactics

"The only kind of moderation that scales with the community is the community. ... Through the trust system, Discourse communities develop a natural immune system that repels the trolls, spam, and hate that eventually tear apart communities on other forum software. - Stack Overflow Founder's Next Big Thing: Reinventing Online Communities – ReadWri…

"Getting the bloggers to review and publish content about you is not going to be a walk in the park. It is not about you, it is about them. So you need to offer something of value to them." - 3 Social Media Tools to Identify Influential Bloggers - Jeffbullas's Blog

"The experience of talking about race, ethnicity and culture on the Internet is nearly always deeply disenchanting. People don't even talk past each other; they talk right through each other. Prejudices harden. We find ourselves confirming our worst stereotypes of one another. And that's before the slurs fly." Some great lessons for making it wor…

As Michael Silverman puts it, "a brilliant online community has more potential than your current social networking strategy", and he isn't even talking about EU communications. The only downside, not mentioned, is that convening a community requires: - web publishing technologies which do not date from the previous millennium - real online commu…

“political class detached, remote, incompetent, venal, illegitimate”. Neat #EP2014 explainer video from @guardian. Quote from European elections: union left sullen by fury and frustration with political class

"We explain the European court of justice ruling saying that Google will have to delete some information from its index – and why it has divided opinion" Good example of explainer journalism, and of how answering the comments often looks like more work than writing the thing in the first place (if you don't believe me, scan the comments): - Expl…

"an app called Voice that makes producing animated videos really simple. Animated videos are any type of continuous video that uses moving shapes, graphic images or icons as part of the story. Pros generally use complex, expensive software to create these, but animation software — along with other video editing tools — is becoming more accessible.…

More titbits from that internal NYT digital report: "There are about 14.7 million articles in the Times’ archives back to 1851 ... We can be both a daily newsletter and a library — offering news every day, as well as providing context, relevance and timeless works of journalism.” " - The leaked New York Times innovation report is one of the key d…

"The New York Times lost 80 million homepage visitors—half the traffic to the nytimes.com page—in two years.... this will make the news more about readers ...[because] homepages reflect the values of institutions, and Facebook and Twitter reflect the interest of individual readers [who] aren't interested in hard news, but rather entertainment, se…

"... technical weaknesses in the paper’s backend: The lack of an organized system of tags to organize stories’ metadata ..."

Content shock defined - a lot of content to consume triggered by this post, which is ironic: "the volume of free content is exploding at a ridiculous rate... our ability to consume that content is finite. There are only so many hours in a day... This intersection of finite content consumption and rising content availability will create a tremor …

Nice approach to design work, as applied to Prismatic's homefeed: "Design is the process of creating a solution that balances the goals of both the user and the creator. User goals include both tasks people need to get done and psychological wants. Creator goals include qualitative and quantitative goals that we call “design” and “data” goals, re…

"When someone sends you any attachment via email, you can save it straight to your Drive. Hover over the attachment and you'll see the Drive icon. Click on it and place it where you like. " - 8 Things You Didn't Know You Could Do With Google Drive

A study by Guardian, but applicable, I suspect, to just about every site out there: "trying to make theguardian.com load a lot faster in its new, responsive design, and there are a lot of ideas in here ready to be stolen by other news site developers. ... of 17 key product drivers, the speed of the site ranked No. 2, behind only whether content w…

Interesting approach to covering a story from a site known for long-form, no-click content: short-form, multi-click content: "Content is broken into small parts, and many of the main points are expandable ... This is mostly quick-hit aggregation ... a stream of posts that don’t require clicking to separate pages. " - Quartz launches Glass, a “no…

Deadtree media to do more with legacy content than paper birdcages! The latest high-profile move into explanatory journalism is New York Times' The Upshot: "offer a combination of data journalism and explanatory reporting ... head-to-head with Ezra Klein’s Vox and Nate Silver’s FiveThirtyEight ... a kind of internal aggregator and explainer for…

Pin this on your wall: "some answers for the ideal lengths of tweets and titles and everything in between..." ... including title tags, email subjects, blog post lengths and a dozen other critical pieces of content.

Start preparing your content now... "Context-aware software for smartphones is all the rage ... Twitter bought Android home screen startup Cover, Apple bought smart assistant Cue, Yahoo bought Cover competitor Aviate, and of course Google pioneered the field ... with its Google Now service." - This is what comes after search – Quartz Combined w…

"you could call this a “decision engine” ... Vurb’s goal is to dig actionable information out and present it all on the same page. " - Vurb’s Contextual Search Engine Blows Away Those Stupid Lists Of Links | TechCrunch I wrote years ago of the power the semantic web offers EC programmes, who should be able to get their beneficiaries to publish t…

Building links to your site is a critical part of online promotion. A good article on some techniques *beyond* blogger outreach: "Here are just some of the wealth of link opportunities that are out there in almost every market: Resource pages Forums Directories Professional organizations Events Submission-based Press"…

experimenting with this for the bloggingportal reboot

"Stephanie shares how marketers can make the most out of the LinkedIn publishing platform." - LinkedIn Publishing Platform: What Marketers Need to Know | Social Media Examiner

"There's no such thing as "perfectly optimized", but I took a stab at drawing up the mythical beast anyway: "... I first saw the "perfectly optimised page" infographic on Twitter, but discovered a much richer, larger article on Moz. In itself, this is a great use of infographics and data visualisation - the infographic stands on its and has bee…

LinkedIn posts are open to the public, even those not in your LinkedIn network, so you end up with a public blog page, over which you have no control.

"The real question isn't why we don't read anymore, it's why we comment—passionately and with the utmost confidence—after reading only a headline. " - NPR Pulled a Brilliant April Fools' Prank On People Who Don't Read

We wanted to see where Americans think Ukraine is and to learn if this knowledge (or lack thereof) is related to their foreign policy views

Neat visualisation - could be relevant for EEAS. "Political scientists Kyle Dropp, Joshua Kertzer, and Thomas Zeitzoff asked 2,066 Americans to find Ukraine on a map. Then they asked what the US should do in Ukraine. "We wanted to see where Americans think Ukraine is and to learn if this knowledge (or lack thereof) is related to their foreign pol…

" If we wanted more email subscribers, we’d have to make it easier for people to subscribe." Quartz's new approach to enewslettre subscription, which has seen daily subscriber rates double since February, is like the 'Quick Subscribe' feature I always propose for online community sites: - some users may create an account to subscribe, but most wo…

And not just journalists. New generation news sites are redefining news and, by consequence, rethinking information architecture, content strategy and CMS. I only hope the results filter through to everyone else, and sooner rather than later. "... a moment when young talent began demanding superior technology as the key to producing superior jour…

A new generation of companies, like CIRCA, are redefining the structure of how information is treated, and building new CMS to support it. Their approach will inevitably feed into a new generation of CMS for whom the 'article' and 'page' are, if not meaningless, at least optional. And I for one can't wait. "what we’re really doing at Circa is a…