the high pitch of outrage, constant outrage, is exhausting and overwhelming... every story should ... tell you something new that you need to know about the world. Or ... move you and help shift the way you understand the world...How much of our best storytelling... helps us understand people, power, and the world...What could we learn from the wr…

Saying both sides are equally responsible... mainstream journalism, leaves the average voter at sea... left with a deeper disdain for all politics ... voters become more receptive to demagogues and those ... [who] see everything in stark black-and-white terms... bothsidesism... We’ve already seen the disastrous results of the press’ dedication to …

despite a strong global economy and near full employment, none of the four societal institutions that the study measures—government, business, NGOs and media—is trusted...Since Edelman began measuring trust 20 years ago, it has been spurred by economic growth. ..[no longer] in developed markets, where income inequality is now the more important fa…

Co-creation means involving customers in the process of making or designing your experience.... a behavioral science principle known as the IKEA Effect... people attribute more value to products they’ve helped create... brands that use co-creation methods “are outperforming the competition without outspending them...

“Conference on the Future of Europe,”... if the commission and national governments get their way, it may be a useless exercise... the European Parliament... would create ... citizens’ assemblies ... of up to 300 people each... give citizens specific questions to wrestle with... should result in major changes in how the EU works... resembles the …

people often adopt new tools ... challenges they’re facing at work. The shiny new thing ... soon becomes just another layer of complexity... the Digital Productivity Pyramid provides a framework for any stage of a knowledge worker’s learning journey, showing them where to focus next...digital productivity is not a linear learning process. You don’…

focusing exclusively on ad hoc solutions — suspending the harassing account, deplatforming the white supremacist group... won’t address the reasons the waste got there in the first place... if we don’t begin to shift our mindset to ... an ethics of responsibility... we cannot begin to act differently...challenging the assumptions ... enshrined wit…

The Theory of Constraints is deceptively simple... proposing a series of “obvious” statements... before you know it, you find yourself questioning the fundamental tenets of modern business and society...first statement ... every system has one bottleneck tighter than all the others... broaden the concept... to constraints of any kind... second sta…

Imagine for a moment the perfect organizational system. One that supported and enhanced the work you do, telling you exactly where to put a piece of information, and exactly where to find it when you needed it...P.A.R.A. stands for Projects — Areas — Resources — Archives, the four top-level categories that encompass every type of information you m…

the next generation of blogs will be shaped around the habits and conventions of today’s internet... so much communication takes place backstage, in group chats and on Slack, I’d expect new blogs to step in the same ambiguous territory as newsletters ... not everyone is looking, but privacy is neither airtight nor expected...escape hatches from th…

Most cookie consent pop-ups ... are likely to be flouting regional privacy laws... another piece of research ... also concluded a majority of ... cookie notices offer no meaningful choice to Europe’s Internet users — even though EU law requires one...if it’s configured to contain pre-ticked boxes that opt users into sharing data by default — requi…

The challenge of knowledge is not acquiring it... The challenge is knowing which knowledge is worth acquiring. And then building a system to forward bits of it through time, to the future ... challenge where it is most ... needed...when you’re applying that knowledge directly to a real-world challenge, you won’t have to worry about memorizing it..…

Better Reykjavic platform ... encourage thoughtful debate for government improvement among citizens while avoiding vitriolic arguments...a new debate system with simple tweaks: Citizens must list arguments for and against ideas, and instead of replying to each other directly, they can only down-vote things ... forces users to create standalone poi…

managers often confuse a strategy’s design with its execution. Recognizing the difference between these two will have a major and positive impact... Strategy design involves detailing positions to take on ... strategic factors... decision criteria used by key stakeholders... the position that, for instance, Ford or Toyota as a company takes to woo…

for manipulating public opinion... automation and artificial intelligence “can quickly generate traffic and publicity much faster than people.”...If disinformation in 2016 was characterized by Macedonian spammers... Russian trolls... 2020 is shaping up to be the year communications pros for hire provide sophisticated online propaganda operations .…

our racial, cultural, and religious identities ... overlap with our political identities ... polarization operates on a social — and even primal — level... media executives can now create programming and content that really efficiently checks all the boxes...: political, psychological, racial, cultural, and even aesthetic...Path No. 1: We stay in …

a summary of Building a Second Brain, my online course on capturing, organizing, and sharing your knowledge using digital notes...managing many different kinds of information – emails, text messages, messaging apps, online articles, books, podcasts, webinars, memos... trying to remember all of it is overwhelming ... consolidating ideas ... develop…

the same person who spends 127 hours per year on Instagram... has “no time” for reading... the ability to read is becoming a source of competitive advantage... the physical, emotional, attentional, and mental capability to sit quietly and direct focused attention for sustained periods of time...terms ADD and ADHD are falling out of use ... the ent…

Luhmann... published more than 70 books and over 400 scholarly articles... one of the most important sociologists of the twentieth century ... “I’m not thinking everything on my own. Much of it happens in my Zettelkasten”...adopt his method and ... learn better, think better, publish more, and be more creative... A Zettelkasten is ... a box of not…

The most successful audience team members have a complete understanding of how the organization works... interpret a treasure trove of data and analytics about what people are searching for, what stories they like, and what stories are missing that special something ...audience development was everyone’s job and no one’s job at the same time... Th…

being a freelancer meant being a specialist... to focus on a single, highly monetizable skill...in isolation, because collaborating closely with others involved too much friction... Full-Stack Freelancers ... leverage software-as-a-service and online platforms to vertically integrate a “full stack” of capabilities... manage a portfolio of income …

It was 2010 and techno-optimism was surging... Pew Research Center ... asking 895 leading technologists, researchers, and critics for predictions of what the internet-connected world of 2020 would look like... 85 percent of respondents agreed that the “social benefits of internet use will far outweigh the negatives over the next decade,”...Flaws e…

The map juxtaposed pollution in northern Italy with the European Union subsidies paid to farmers in the region. The overlap was undeniable... The map was expunged from the group’s final reports... an approximation confirms ... the most heavily subsidized areas had the worst pollution...the bloc’s $65-billion-a-year agricultural subsidy program ...…

As long as you can do what companies want you to do — proffer valuable insight from data and help them grow their business and make decisions — you are a data scientist.

BBC’s director general ... exasperation with “conspiracy theories” ... followed criticism of the editing out laughter aimed at Boris Johnson in a news bulletin, reporters uncritically repeating Conservative sources... the prime minister escaping scrutiny after dodging a one-on-one interview with Andrew Neil...“In a frenetic campaign ... hundreds o…

defended the corporation’s election output ... claiming the fact that it received complaints from all sides demonstrated it was unbiased...BBC’s head of news and current affairs... said: “I don’t necessarily subscribe to the view that if we get complaints from both sides we are doing something right.”...

anything the BBC does is always in the spotlight... people read conspiracy into a thing when it’s really a confluence of cock-ups and the wrong button being pressed at the wrong time, or the guest you wanted gets into the wrong taxi and doesn’t show up

as social media expands its cultural dominance, the people who can steer the online conversation will have an upper hand in whatever niche they occupy ... media, politics, business...the lessons they learned from performing on YouTube, Instagram, and TikTok will stick... regardless of where they end up... 21st century ... business moguls, politici…

@Digidave has memed every single article in @NiemanLab's annual prediction collection, and it is awesome.

journalism primarily do one thing: cover events... The internet has sped up the news cycle. Now we put more emphasis on covering the last event... But ... events in this era have ceased to drive politics...impeachment... Mueller investigation ... “Access Hollywood” tapes... barely leave a trace on the polls...Events don’t seem to be driving politi…