Overview: Digital Transformation

become the best at something no one else is attempting... Attracting customers isn’t something you “bolt on” in the end. It’s something you work on at every stage of your business, and your unique selling proposition is the first stage... how do you define yours?... when you try to please everybody, you end up pleasing no one... connect more stro…

3rd of my posts for Chatbots Magazine: Chatbots allow governments and other public bodies to provide citizens highly customised content and services. And invade their privacy. Citizens deserve better choices. 

Zuckerberg uses abstract language in his memo—he wants Facebook to develop “the social infrastructure for community,” he writes—but what he’s really describing is building a media company with classic journalistic goals... “for keeping us safe, for informing us, for civic engagement, and for inclusion of all.”,,,an assumption that news... will con…

If there’s a single Top3ic running through the following stories, it’s probably Artificial Intelligence (AI), but I’m deeply into learning about psychology for the moment, so that’s my starting point.

our current misinformation problem is only the tip of a massive iceberg — and this looming disaster starts with AI...when we see a picture that seems very unlikely, we naturally assume that it is photoshopped... with AI, we are heading toward a world where this will be the case with every form of media: text, voice, video, etc.

two potential progressions from natural language processing to artificial intelligence. For the symbolic path, we need to build world models based on deep and organized representations. Success on this path requires that the models we build be comprehensive and flexible. For the sub-symbolic path, we need to train large neural networks in an envir…

an AI system that could generate explanatory, insightful articles... foster “a seamless interaction” between human and machine... Heliograf software identifies the relevant data, matches it with ... the template, merges them, and then publishes different versions across different platforms... alert reporters via Slack of any anomalies it finds in…

Chinese researchers usually speak English so they have the benefit of access to all the work disseminated in English. The English-speaking community, on the other hand, is much less likely to have access to work within the Chinese AI community... Baidu has rolled out neural network-based machine translation ... when Google and Microsoft did so...…

idea is that the human agents only handle requests too complex for a bot. But the enterprise software companies building automated responses and those that manage live chat services for workers are jostling over how to do the so-called “handoff,” or the step in which a customer gets routed from a bot to a human

when bot platforms take off, we will be... completing the new shift in data control from the users’ hands to Facebook’s, Google, and Microsoft’s hands... the next big privacy concern... end-to-end encryption between the user and the bot developer... goes against their [platform's] business models

how machine learning is poised to reinvent computing itself... What is at stake is not just one more piecemeal innovation but control over what very well could represent an entirely new computational platform: pervasive, ambient artificial intelligence... Artificial general intelligence will not involve dutiful adherence to explicit instructions, …

leading researchers are finding that they can make software that can learn to... design machine-learning software.

Over the past week in our Understanding AI series, we heard from a group of professionals exploring the impacts of AI... Sales coaches are valued, highly experienced, and well-paid. It’s hard to believe that a machine could potentially put them out of work, and yet…look at the data. And Sales’ counterparts over in Marketing are hardly any safer...…

With a few paragraphs buried in... bureaucrat-speak, the GDPR also restricts what the EU calls “automated individual decision-making.” ... what neural networks do... prohibit any automated decision that “significantly affects” EU citizens... provides ... a “right to explanation.” ... the option of reviewing how a particular service made a partic…

artificial neural network... takes in a given type of data... and finds patterns in them... Nobody knows quite how they work. And that means no one can predict when they might fail... If there hadn’t been an interpretable model, Malioutov cautions, “you could accidentally kill people.”.. European Union recently proposed to establish a “right to ex…

the world’s top artificial intelligence researchers ... discussed their rapidly accelerating field and the role it will play in the fate of humanity... Machines aren’t just taking the place of humans on the assembly line. They’re doing a better job. And all this before the coming wave of AI ... most new jobs are either at the very low end of the p…

The Feynman Machine is both an accurate description of how the brain really works, and a blueprint for Machine Intelligence... I won’t dwell too much on why I believe the Deep Learning boom of today is not the panacea it has been hyped up to appear... The central idea of the Feynman Machine is that regions of the brain form a network of NDSs whic…

finely-grained user segmentation could do wonders for bots. The experience becomes tailored to each user, therefore much more personal — and much more effective... how can IBM’s AI service help?

Convergence is occurring not just across the technology and future scenario curves, but also the various aspects of social change... the social dimension is impacted or squeezed by the curves, while at the same time, social change has a reciprocal effect

You’re going to use the twit library to build a Twitter bot. It will like and re-tweet whatever you specify. It will also reply to your followers with a selection of canned responses.

voice based AI assistants ... are naturally extremely open ended... not really that good at anything... the best services ... focus on solving one problem with a compelling solution and then expand

still ... publishing "dutiful, incremental pieces," ... designed to fill a daily print edition... dominated by long strings of text... a series of goals for areas including visual journalism, reader engagement, newsroom training and diversity... new content management system... build stories with visual elements and examine what the final produ…

Leadership is the art of inspiring others to make a story come true. Therefore, if you’re leading people, you’re telling them a story ... great storytellers ... are going to recruit better... darlings in the press... raise money more easily ... close amazing business developer partnerships... have a strong and cohesive corporate culture ... core…

Use the brightest ideas from your people to grow your business faster. ... Idea Drop is smart and intuitive idea management software.

Building a good CuratorBot required no coding skills. But a great CuratorBot needs faceted search. Can it be done without programming? - second instalment of Adventures of a non-Coder in the World of Chatbots…

structure of the underlying social network can dramatically skew an individual's local observations, making a behavior appear far more common locally than it is globally... "the majority illusion," ... As a result a behavior that is globally rare may be systematically overrepresented in the local neighborhoods ... facilitate the spread of social c…

By the end of this tutorial, you will have built a fully functional food ordering bot using our new feature: the Bot Builder. Bot Builder helps you design complex flows for your bots quickly and easily

today’s news outlets are all in a no-win situation where they are forced to contribute to the causes of their own demise to survive... well-meaning people try to “fix” the news. But instead, those methods erode trust in all news outlets... You can draw a straight line from the bad incentive structure forced upon news outlets to the unprecedented d…

... fears about how changing technology is affecting the quality of information and the state of our democracy. ... heated debate about the role and size of tech platforms and the extent to which their activities should be regulated. Artificial Intelligence (AI) takes over from mobile as the hottest topic in technology...Expect widespread innovati…

For content curators, adding a CuratorBot on Facebook Messenger is a no-brainer. The alpha testing launched in late December was useful, resulting in a whole bunch of tweaks, as described in this post for Chatbot Magazine.