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Overview: Social Media Strategy

Social media can be a time- and resource-vampire if it's not integrated into the rest of your communications strategy.

How is your social media strategy? Are you simply broadcasting your content? That's inexpensive, but you're simply adding to the noise. Do you really want to be part of that problem?

The secret is to not have a "social media strategy": as a separate strategy, it will prevent social media becoming an integral part of your content marketing, community development, digital transformation and innovation strategies.

It also tends to put social media in Team Ghetto, when you should be mainstreaming it across your workforce.

Instead, view social media as a set of tactics within an integrated communication strategy, with each social platform harnessed to your overall communication goals.

Need help? Get in touch.

More services: start with Communication strategy.

Relevant resources

Facebook’s Organic Reach Decline
socialmediatoday.com
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Place all your content eggs in someone else's basket, you'll get what you deserve. Facebook it, after all, a business. Some basic advice here, but it amounts to the same thing: monitor, optimise & diversify: "Facebook organic reach was around 6% in February, 2014 — a decline of 49% from October. For brands with more than 500,000 likes, the fall-o…

Seeing Twitter as a media platform, not a social network
www.slate.com
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Reflecting Shirky's (pre-Twitter) observations about reciprocity, social media and traditional media, Slate reframes how to view Twitter. Worth a read: "Twitter is not a social network. Not primarily, anyway. It’s better described as a social media platform, with the emphasis on “media platform... Social networks connect people with one another…

Getting started with LinkedIn blogging
www.linkedin.com

My second post as an accredited LinkedIn blogger covers how to apply to the Platform, and provides a look at the blogging interface

So @LinkedIn blogs are public after all. Shame about the analytics
mathewlowry.myhub.ai

LinkedIn posts are open to the public, even those not in your LinkedIn network, so you end up with a public blog page, over which you have no control.

The social media manager is dead. Long live social media
mathewlowry.myhub.ai

The bandwagon effect about the plague of social media experts seems to be coming to a close, at least in corporate USA

Gov't communicators discover Facebook's "no longer great...
www.govloop.com
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... (if it ever was)". I wonder how long it will take the Brussels Bubble? "Have you watched somewhat helplessly these past few months as your Facebook interactions dropped rapidly? Has the "reach" of your posts dipped as low as you've ever seen it, no matter how great your content is? It's not your fault. It's Facebook's fault. And they're do…

08/04/2014
Double subscription rates: keep it simple, ECAS
blog.qz.com
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" If we wanted more email subscribers, we’d have to make it easier for people to subscribe." Quartz's new approach to enewslettre subscription, which has seen daily subscriber rates double since February, is like the 'Quick Subscribe' feature I always propose for online community sites: - some users may create an account to subscribe, but most wo…

Social Media Optimization Strategy
socialmediatoday.com
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Social media 101 perhaps, but worth sharing: "So what can you do to improve your SMO strategy and start generating some positive social signals that will produce powerful results for your business or brand? ...: - Reputation – building a strong reputation online that will have visitors viewing you as a trusted, reliable source. - Engagement …

02/04/2014
Ensuring quality in Social Journalism
pando.com
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There are more good recommendations in here than can be summarised, but if I had to choose one, it's: "Integrate the developers and editors, from where they sit to whom they report to. If you’re going to do social journalism well, you’re becoming a technology platform company... Almost all the important breakthroughs in social media have come fro…

LinkedIn as a blogging platform
help.linkedin.com

"we're expanding LinkedIn's publishing platform and testing a new feature that lets members write longer form posts about their expertise and professional interests. Posts are shared with your network and the LinkedIn community, and become a part of your LinkedIn profile. " - LinkedIn's Publishing Platform - Overview | LinkedIn Help Center A…

29/03/2014
6 lessons in social video innovation
www.journalism.co.uk
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Good perspectives on the limits of audiovisual content re-use: "editor-in-chief of NowThis News ... stressed the need for publishers to create content on a platform-by-platform approach ... bearing in mind the wider context of how content is shared on different networks." In reality, this is no different from text content re-use. You don't necess…

Content marketing in 2014 - Brian Solis
technorati.com

"He says that his goal is to capture the readers attention like these [clickbait] articles, but then get them to interact, think about, share, and meaningfully engage with the content. " - 2014: The future of content marketing - an interview with Brian Solis - Technorati Business

Tabloid journalism - the original clickbait. @cjr
www.cjr.org
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Looks like one kind of newspaper has a long future - the worst kind: "Supermarket tabloids have long been an icon of unreliability, largely because of their outrageous claims and sensational, melodramatic design. But when individual pieces are shared via social media, these visual and context clues are typically stripped out... Without this conte…

Commented: Why blog?
scripting.com

"when you figure something out that's not trivial ... you're wasting it on Twitter or Facebook. ... The mission of blogging is to empower all of us to go directly to each other with our expertise. So if you know something as well as anyone else, or you learn something or know something that should be shared, then you should share it on your blog. …

18/03/2014
BloggingPortal, meet Apache Stanbol
mathewlowry.myhub.ai

Well, plus ca change - absolutely none of the things some BloggingPortal editors said we'd do after our meeting in January have been done, apart from our own posts and what Stefan did, which is ironic given that he told us he had no time to do anything.

Remember to actually listen
www.linkedin.com

I used to be better at listening. I used to really try, humbly believing (rightly) that the other person's perspective and experience were at least as interesting and useful for me to understand as mine were to project. Something happened a few years ago, I seemed to drop out of that habit. Perhaps because I found myself among people who talk…

14/02/2014
FactCheck EU or Grilling Kippers?
mathewlowry.myhub.ai

Original linkTonight I'll be toddling along to Grilling Kippers, a UKIP-focused anti-Eurosceptic campaign from deep within the Brussels Bubble.

Confirmation Bias
boingboing.net
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US authorities seem particularly vulnerable to confirmation bias. Anyone remember http://en.wikipedia.org/wiki/Team_B ? "FBI was already convinced they had their man, so they rationalized away the non-matching elements ... Mayfield being jailed without charge; his home and office burgled by the FBI; his client-attorney privilege violated; his lif…

How to Use SlideShare for Driving Traffic
www.webconfs.com
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"On SlideShare you can upload your presentation and if it gets popular, it can be viewed by millions of people. If you know how to make the presentation, you can not only get traffic to your site, but you can also improve your rankings with Google, expand your followship on sites such as Twitter, Facebook, LinkedIn, Pinterest, etc., attract more s…

Viral math
blogs.reuters.com

Good intro to the maths of virality, and why Upworthy's best friend will kill them eventually: " As a result, there’s a direct feedback loop between C and FBT [Facebook Throttle - the % of friends who will see a user's FB share]: the higher your clickbaitiness (C), the less that Facebook will throttle you, and the more likely that your articles w…

Facebook's Paper Doesn't Scare Other News Apps
mashable.com
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"All of these things are using human powered context to organize and curate content in a better way. This is the rise of editors. It used to be bloggers and now it's organizing all of the activity with proper editors and direction... "

Facebook Paper: Curated Visual News Reader
techcrunch.com
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Seems Zuck's taken Filter Bubble criticisms to heart, combining human & machine curation (now where have I heard that before?) to create what Techcrunch calls “content serendipity” (wish I'd coined that one): "Each Section combines stories chosen by Facebook’s human editors and surfaced by the Paper algorithm [from] a publication, blogger, publi…

Facebook Paper: the video. Click the #fbpaper tag for some thoughts.
mathewlowry.myhub.ai

FalseFacebook Paper: the video. Click the #fbpaper tag for some thoughts.

Facebook Flipboards you out of the filter bubble
mobile.theverge.com
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"You also can't add any site you want, as with a traditional RSS reader. Instead, Facebook has hired a team of content curators to pick stories for you in one of a dozen or so categories ranging from basic news to cute animals." - With Paper, Facebook just blew its own iPhone app out of the water | The Verge

9 Ways Social Media Marketing Will Change in 2014
mashable.com
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Points 4 & 8 my favourites: "4. LinkedIn will become the most important publisher. LinkedIn will become a premium destination for industry news, and you need to take part in that ecosystem early and often. Publish original content, network among peers in groups and raise your profile now." 8. Interactive content will trump static content. Expect…

80% of Users to Get Sick of Facebook by 2017
www.internetevolution.com
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"Online social networks spread like disease epidemics, and Facebook will lose 80% of its victims -- I mean, users -- by 2017, according to a study from Princeton University researchers." - 80% of Users to Get Sick of Facebook by 2017, Research Says - Editor's Blog - Internet Evolution

23/01/2014
How to Spot a Narcissist Online
www.theatlantic.com
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They're online? Seriously, someone made a study to discover: "non-anonymous social networks like Facebook... provide an ideal environment for the expression of the ‘hoped-for possible self,’ ... emphasizes realistic socially desirable identities an individual would like to establish...” It's a good article, though. Particularly like the point ab…

EU public sphere blogtour: half full, or half empty?
mathewlowry.myhub.ai

You can go for months without a good post on the EU public sphere, and then a whole bunch come along at once.

The Next Civil Rights Issue: Abuse of Women on the Internet
www.psmag.com
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Great longread. Some excerpts: 1) It's a serious problem: "these online offenses are enough to make a woman want to click away from Twitter, shut her laptop, and power down her phone. Sometimes, we do withdraw: Pew found that from 2000 to 2005, the percentage of Internet users who participate in online chats and discussion groups dropped from 28…

Comment moderation best practices: free report
www.wan-ifra.org
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“Comments from readers are probably one of the thorniest problems for online publishers of all kinds… and the methods for dealing with them are all over the map... We spoke to online editors and community managers at 104 news organisations from 63 countries across the globe, plus a selection of experts from the corporate and academic worlds to id…

07/01/2014
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