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Overview: Social Media Strategy

Social media can be a time- and resource-vampire if it's not integrated into the rest of your communications strategy.

How is your social media strategy? Are you simply broadcasting your content? That's inexpensive, but you're simply adding to the noise. Do you really want to be part of that problem?

The secret is to not have a "social media strategy": as a separate strategy, it will prevent social media becoming an integral part of your content marketing, community development, digital transformation and innovation strategies.

It also tends to put social media in Team Ghetto, when you should be mainstreaming it across your workforce.

Instead, view social media as a set of tactics within an integrated communication strategy, with each social platform harnessed to your overall communication goals.

Need help? Get in touch.

More services: start with Communication strategy.

Relevant resources

Social Bakers' #EP 2014 dashboard
www.socialbakers.com
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oor-er, they animated it. That makes it better.

27/05/2014
Best practices in OCM
www.npr.org

"The experience of talking about race, ethnicity and culture on the Internet is nearly always deeply disenchanting. People don't even talk past each other; they talk right through each other. Prejudices harden. We find ourselves confirming our worst stereotypes of one another. And that's before the slurs fly." Some great lessons for making it wor…

27/05/2014
Get a process: Read before you Share!
www.linkedin.com
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Latest post on my shiny new LinkedIn blog. Read it, and resolve to stand out of the herd ;)

27/05/2014
Dialogue of the deaf: interpreting the election results (updated)
mathewlowry.myhub.ai

Over 70% of EU voters did not vote for the EU. Where now?

Why convening Communities beats Social Media
www.jeffbullas.com
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As Michael Silverman puts it, "a brilliant online community has more potential than your current social networking strategy", and he isn't even talking about EU communications. The only downside, not mentioned, is that convening a community requires: - web publishing technologies which do not date from the previous millennium - real online commu…

Twitter tools
www.jeffbullas.com
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Some resources from JeffBullas: "These are the tools I use and also that I recommend. Socialoomph – Professional Edition: This allows me to do a range of tasks including scheduling, publishing recurring tweets and auto-follow back and that save me about 40 hours a week. Hootsuite: This is an essential tool for managing Twitter and other s…

22/05/2014
"political class detached, remote, incompetent, venal, illegitimate". Neat #EP2014 explainer video from @guardian. Quote from...
embedded-video.guardianapps.co.uk

“political class detached, remote, incompetent, venal, illegitimate”. Neat #EP2014 explainer video from @guardian. Quote from European elections: union left sullen by fury and frustration with political class

Explainer journalism: 'right to be forgotten'
www.theguardian.com
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"We explain the European court of justice ruling saying that Google will have to delete some information from its index – and why it has divided opinion" Good example of explainer journalism, and of how answering the comments often looks like more work than writing the thing in the first place (if you don't believe me, scan the comments): - Expl…

The Ideal Length for All Online Content
blog.bufferapp.com
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Pin this on your wall: "some answers for the ideal lengths of tweets and titles and everything in between..." ... including title tags, email subjects, blog post lengths and a dozen other critical pieces of content.

Hashtagify.me - Search And Find The Best Twitter Hashtags - Free
hashtagify.me
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Have you found the best hashtags to reach your audience? If you have, you should consider starting to gather in-depth intelligence about them. To get the latest trending hashtags related to #hashtags, updated daily and based on a full sampling of tweets, check out our professional hashtags analytics solution CyBranding Hashtag Intelligence. - See …

09/05/2014
LinkedIn Blogs: What Marketers Need to Know
www.socialmediaexaminer.com
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"Stephanie shares how marketers can make the most out of the LinkedIn publishing platform." - LinkedIn Publishing Platform: What Marketers Need to Know | Social Media Examiner

Facebook’s Organic Reach Decline
socialmediatoday.com
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Place all your content eggs in someone else's basket, you'll get what you deserve. Facebook it, after all, a business. Some basic advice here, but it amounts to the same thing: monitor, optimise & diversify: "Facebook organic reach was around 6% in February, 2014 — a decline of 49% from October. For brands with more than 500,000 likes, the fall-o…

Seeing Twitter as a media platform, not a social network
www.slate.com
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Reflecting Shirky's (pre-Twitter) observations about reciprocity, social media and traditional media, Slate reframes how to view Twitter. Worth a read: "Twitter is not a social network. Not primarily, anyway. It’s better described as a social media platform, with the emphasis on “media platform... Social networks connect people with one another…

Getting started with LinkedIn blogging
www.linkedin.com

My second post as an accredited LinkedIn blogger covers how to apply to the Platform, and provides a look at the blogging interface

So @LinkedIn blogs are public after all. Shame about the analytics
mathewlowry.myhub.ai

LinkedIn posts are open to the public, even those not in your LinkedIn network, so you end up with a public blog page, over which you have no control.

The social media manager is dead. Long live social media
mathewlowry.myhub.ai

The bandwagon effect about the plague of social media experts seems to be coming to a close, at least in corporate USA

Gov't communicators discover Facebook's "no longer great...
www.govloop.com
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... (if it ever was)". I wonder how long it will take the Brussels Bubble? "Have you watched somewhat helplessly these past few months as your Facebook interactions dropped rapidly? Has the "reach" of your posts dipped as low as you've ever seen it, no matter how great your content is? It's not your fault. It's Facebook's fault. And they're do…

08/04/2014
Double subscription rates: keep it simple, ECAS
blog.qz.com
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" If we wanted more email subscribers, we’d have to make it easier for people to subscribe." Quartz's new approach to enewslettre subscription, which has seen daily subscriber rates double since February, is like the 'Quick Subscribe' feature I always propose for online community sites: - some users may create an account to subscribe, but most wo…

Social Media Optimization Strategy
socialmediatoday.com
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Social media 101 perhaps, but worth sharing: "So what can you do to improve your SMO strategy and start generating some positive social signals that will produce powerful results for your business or brand? ...: - Reputation – building a strong reputation online that will have visitors viewing you as a trusted, reliable source. - Engagement …

02/04/2014
Ensuring quality in Social Journalism
pando.com
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There are more good recommendations in here than can be summarised, but if I had to choose one, it's: "Integrate the developers and editors, from where they sit to whom they report to. If you’re going to do social journalism well, you’re becoming a technology platform company... Almost all the important breakthroughs in social media have come fro…

LinkedIn as a blogging platform
help.linkedin.com

"we're expanding LinkedIn's publishing platform and testing a new feature that lets members write longer form posts about their expertise and professional interests. Posts are shared with your network and the LinkedIn community, and become a part of your LinkedIn profile. " - LinkedIn's Publishing Platform - Overview | LinkedIn Help Center A…

29/03/2014
6 lessons in social video innovation
www.journalism.co.uk
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Good perspectives on the limits of audiovisual content re-use: "editor-in-chief of NowThis News ... stressed the need for publishers to create content on a platform-by-platform approach ... bearing in mind the wider context of how content is shared on different networks." In reality, this is no different from text content re-use. You don't necess…

Content marketing in 2014 - Brian Solis
technorati.com

"He says that his goal is to capture the readers attention like these [clickbait] articles, but then get them to interact, think about, share, and meaningfully engage with the content. " - 2014: The future of content marketing - an interview with Brian Solis - Technorati Business

Tabloid journalism - the original clickbait. @cjr
www.cjr.org
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Looks like one kind of newspaper has a long future - the worst kind: "Supermarket tabloids have long been an icon of unreliability, largely because of their outrageous claims and sensational, melodramatic design. But when individual pieces are shared via social media, these visual and context clues are typically stripped out... Without this conte…

Commented: Why blog?
scripting.com

"when you figure something out that's not trivial ... you're wasting it on Twitter or Facebook. ... The mission of blogging is to empower all of us to go directly to each other with our expertise. So if you know something as well as anyone else, or you learn something or know something that should be shared, then you should share it on your blog. …

18/03/2014
BloggingPortal, meet Apache Stanbol
mathewlowry.myhub.ai

Well, plus ca change - absolutely none of the things some BloggingPortal editors said we'd do after our meeting in January have been done, apart from our own posts and what Stefan did, which is ironic given that he told us he had no time to do anything.

Remember to actually listen
www.linkedin.com

I used to be better at listening. I used to really try, humbly believing (rightly) that the other person's perspective and experience were at least as interesting and useful for me to understand as mine were to project. Something happened a few years ago, I seemed to drop out of that habit. Perhaps because I found myself among people who talk…

14/02/2014
FactCheck EU or Grilling Kippers?
mathewlowry.myhub.ai

Original linkTonight I'll be toddling along to Grilling Kippers, a UKIP-focused anti-Eurosceptic campaign from deep within the Brussels Bubble.

Confirmation Bias
boingboing.net
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US authorities seem particularly vulnerable to confirmation bias. Anyone remember http://en.wikipedia.org/wiki/Team_B ? "FBI was already convinced they had their man, so they rationalized away the non-matching elements ... Mayfield being jailed without charge; his home and office burgled by the FBI; his client-attorney privilege violated; his lif…

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