we’re falling asleep at the wheel. Most people in charge of shaping cities ...  haven’t realized what is about to hit them and the speed at which it is coming...The advent of autonomous vehicles couldn’t have happened at a better time. Or a worse one. Here’s how to steer towards the better outcome.

David and Petros were there to conduct the FT’s first experiment with livestreaming 360-degree video... we failed to produce a watchable live stream... we learnt eight specific lessons for next time:

Trump’s ability to avoid the political immolation that usually follows overt displays of racism, sexism, pathological dishonesty, or gross incompetence from a presidential candidate has led to a common refrain among political types: “Nothing matters.”... I’ve always found this reply to be a bit silly and overstated... a few political truths that …

Barb's job is to convince us that this simple system of thought can account for the messiness of many of our personal and interpersonal relationships, regardless of gender, race, class, age, language, education... Type is intensely democratizing in its vision of the world, weird and wonderful in its commitment to flattening the material difference…

A couple of months ago I included augmented and virtual reality in Top3ics, my occasional newsletter, adding “Consider these as first notes towards a future post.” I then forgot about it. Thanks, Newt Gingrich!

In this world of hundreds of channels and uncounted websites, of exquisitely targeted advertising and unbridled social media, it is easy to construct your own intellectual ghetto, however damaging that might be to the ideal of the free exchange of ideas. "Right now the left plays to the left and the right plays to the right... That's why we kee…

The public is no longer uninformed. They are misinformed, and that requires an entirely different editorial focus ... just reporting the news doesn't actually solve the public's needs. Now your focus must be on explaining the news instead.... the newspaper is stuck in an existential crisis ... stop being a newspaper and start being something el…

47% of Clinton supporters and 31% of Trump supporters say they have zero close friends who support the opposing candidate... The most segregated groups (those with the highest responses of “no friends supporting the opponent”) were young and black people.. Fewer than half the country has even had a conversation with someone from the opposing side’…

For the purposes of this post, let’s narrow landing pages down to those connected to content marketing or email marketing campaigns, and meant to generate conversions, bearing in mind those conversions may not necessarily be revenue-generating sales.

enterprise software helps the user answer one or more of the following questions:What’s important? (Surface relevant information)What do I do next? (Support decision making)How do I do it? (Facilitate action)... the conversational interface answers all three of the above questions better than the software tools we have today... Dashboards today …

From large national newspapers to small independent websites, outlets are working together to cover news across the continent in many languages.

Algorithms are ubiquitous in our lives... But they are also being employed to inform fundamental decisions about our lives.“If you are given a score that jeopardizes your ability to get a job, housing or education, you should have the right to see that data, know how it was generated, and be able to correct errors and contest the decision.”

Cognitive ease is the concept of which when you hear something repeatedly, your brain starts to form connections around it, thus making it easier for you to process later. And since we prefer things to be simple and easy, things that are easy to think about generally makes us feel happier... for newspapers it’s part of the problem that we all face…

f our e-mail inboxes can be kept relatively spam-free, why can’t machines automatically purge abusive messages from tweets or comments?... a way of representing the meaning of words as vectors with many dimensions... “word embedding,” allows semantics to be processed in a sophisticated way. For instance, even if a comment contains a string of word…

Here are some considerations if you are thinking of building a conversational product or weaponizing an existing product for the bot age.

You may not care about social media now, but if you read a newspaper, listen to the radio or watch TV, then it’s shaping your world already... The real game is hardening your own support in ways dramatic enough to be picked up by the mass media ... the easiest way of doing that is to pick a rollicking fight... Lacking an established political mac…

Vox wants to move beyond the web page to tell compelling stories... That Clinton package was the first public product of the Vox Storytelling Studio... launching on the premise of hypercharging the concept of the story, using all resources available to transform the story into a experiential entity... publications and media companies must continue…

"If you're too metrics-driven, you're only going to be focused on what moves a particular metric, and you will use any hack or any trick or any deceptive technique to get there.".. many of the worst dark patterns are pushed by businesses, not by designers

some advice on how to best approach analytics in the newsroom, helping journalists improve the quality of their content, and a build larger, more engaged readership. Here are five key takeaways

How can you stand out among the other 95 million photos posted each day? How can non-designers and amateur photographers create beautiful content for Instagram?These are all questions we’d love to help you answer in this guide.

The majority of people reading this article on Medium probably haven’t felt the pains that Obama described, so they’re confused, like me, about the popularity of Trump... It takes more than graphs and psychological theory to explain this, but I’m going to try.

Google formed its Digital News Initiative... €150-million innovation fund, though I see that more as a blackmail pot than as a strategic benefit to a struggling industry: bags of coins tossed to drowning journalists.

The permanent banning of uber-troll Milo Yiannopoulos from Twitter was probably long overdue. It's time for non-trolls to stop complaining and start defending civility in our social spaces, or simply decamp to build better ones.

the first article in a series on “The Mobile Publisher,” a look at how publishers are tackling challenges in the shift to mobile, from design to content to monetization... People may spend most of their mobile screen time on apps, but the vast majority of that time is spent on just five apps. Meantime, publishers that haven’t invested in mobile a…

Key takeaways from this post include knowing what’s needed to understand user activity, and seeing some pipeline architectures that support this analysis.

Salesforce’s Peter Coffee offers a singular analysis of the meaning of singularity and its key consequences.

Even for brands associated with hard news…their top or second videos in terms of Facebook engagement numbers turned out to be animal videos... interest in video news does increase significantly when there is a big breaking news story. But the rest of the time? Online video news is less of a force than publishers might hope... 97.5 percent of time…

Facebook is a weird beast that a lot of journalists still don't understand. That is because it has taken the definition of "news" back to the era before mass media even existed. Yet, as a business, it looks exactly like a mass-media company and competes aggressively for the same advertising budgets... Facebook's flirtation with journalism wasn't d…

Slack, already an indispensable tool within newsrooms, is becoming a surprisingly effective community tool for publishers as well... quickly become a source of stories, with members providing inspiration or even direct contributions.

Brexit, as experienced by a British-Australian comms guy in Brussels.