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Overview: Social Media Strategy

Social media can be a time- and resource-vampire if it's not integrated into the rest of your communications strategy.

How is your social media strategy? Are you simply broadcasting your content? That's inexpensive, but you're simply adding to the noise. Do you really want to be part of that problem?

The secret is to not have a "social media strategy": as a separate strategy, it will prevent social media becoming an integral part of your content marketing, community development, digital transformation and innovation strategies.

It also tends to put social media in Team Ghetto, when you should be mainstreaming it across your workforce.

Instead, view social media as a set of tactics within an integrated communication strategy, with each social platform harnessed to your overall communication goals.

Need help? Get in touch.

More services: start with Communication strategy.

Relevant resources

Apocalypse Whatever
reallifemag.com
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Shitposters, who are bound by nothing, set a rhetorical trap for their enemies, who tend to be bound by having an actual point. Attempts to analyze what shitposters are doing... reinforces their project by amplifying their signal... hitposters resemble the disengaged ironists ... Søren Kierkegaard discussed ... Stories ... are not descriptive of …

Your People’s Brains Need Face Time
www.strategy-business.com
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One of the primary reasons to get teams together has to do with the hardwiring of the human brain... Building trust is a multisensory experience... Only when people are physically present together can they use all of their senses to establish that needed trust. Without a bond, conflict or disengagement can more easily arise and is more difficult t…

The Deep Truth about “Fake News” – Medium
medium.com
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... no one has direct access to reality. The real world is nearly impossible to see in this maelstrom ... because human minds need to “construct” their own version of reality — and each of us does this within a community of shared experiences and beliefs... there are many social worlds and each is built on its own version of what is real and true.…

I read almost 50 articles on Fake News so you don’t have to (Topics, Dec 15; updated)
mathewlowry.myhub.ai
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A work in progress from an upcoming eponymous post. Another experiment with the enewsletter format: some initial thoughts on this seemingly intractable problem, with some of the source materials I’m studying.

The Backfire Effect: The Psychology of Why We Have a Hard Time Changing Our Minds – Brain Pickings
www.brainpickings.org
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When someone tries to correct you... it backfires and strengthens those misconceptions ... the backfire effect makes you less skeptical of those things that allow you to continue seeing your beliefs and attitudes as true and proper... exerting effort dealing with the cognitive dissonance produced by conflicting evidence, we actually end up buildin…

How to check if you're in a news echo chamber – and what to do about it
theconversation.com
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Echo chambers aren’t just a product of the internet and social media, however, but of how those things interact with fundamental features of human nature... Understand these features of human nature and maybe we can think creatively about ways to escape them... our tendency to associate with people like us. Sociologists call this homophily.... t…

How Your Brain Decides Without You - Issue 42: Fakes - Nautilus
nautil.us
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The brain ... is an “inference generating organ.” ... predictive coding, according to which perceptions are driven by your own brain and corrected by input from the world... When “the sensory information ... does not match your prediction... you either change your prediction—or you change the sensory information that you receive.” We form our bel…

Why do we fall for fake news?
theconversation.com
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fake news wouldn’t be a problem if people didn’t fall for it and share it. Unless we understand the psychology of online news consumption, we won’t be able to find a cure... online news readers don’t ... care about the importance of journalistic sourcing ... “professional gatekeeping.”... I mocked up a news site and showed four groups of partici…

Confirmation bias: A psychological phenomenon that helps explain why pundits got it wrong
theconversation.com
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Confirmation bias is usually described as a tendency to notice or search out information that confirms what one already believes, or would like to believe, and to avoid or discount information that’s contrary to one’s beliefs or preferences. This presidential election was undoubtedly the most contentious of any in the memory of most voters... Th…

Capgras Syndrome in the Digital Age
nautil.us
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“Capgras delusions,” ... the belief that loved ones have been replaced by identical imposters... the brain has separate modules for analyzing the cognitive aspects of recognition, and for feeling the emotional aspects of familiarity... these functional fault lines in the social brain... have given rise to the contemporary Facebook generation... …

The Difference Between Rationality and Intelligence
mobile.nytimes.com
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all of us, even highly intelligent people, are prone to irrationality. Across a wide range of scenarios, the experiments revealed, people tend to make decisions based on intuition rather than reason... those with a high I.Q. were, if anything, more prone to the conjunction fallacy... rationality, unlike intelligence, can be improved through traini…

Journalists Are Failing to Call Out Politicians' Lies
www.theatlantic.com
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repeating a lie, which is generally part of the debunking process, can reinforce it. ... confirmation bias leads people who want to believe something to believe it even more after they’ve been shown they’re wrong.

A compulsive audience and a complicit news media - Columbia Journalism Review
www.cjr.org
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as news outlets tailor their content to addictive platforms to pump up traffic, the distinction between consuming journalism and being wedded to “emails, constant notifications, and social media” is increasingly meaningless... if we are what and how we read, then our thinking will mirror the scattered and shallow tendencies of Web browsing.... …

Is Facebook Suppressing Conservative News? Some Context and Questions
medium.com
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Instead of trying to bludgeon online companies to conform to some opaque standard of objectivity, we need to shift towards more fruitful endeavors... none of the outlets mentioned by name... are particularly well known news institutions... the underlying bias might not be based on institutional outlook, but an internal pressure to cite sources wit…

15/05/2016
Great explainer video - accompanying article here.
www.youtube.com

Great explainer video - accompanying article here.

Why Do We Expose Ourselves?
theintercept.com
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the first crux of Harcourt’s argument: The expository society exploits, rather than represses, our desires. The second ... government and commercial surveillance infrastructures have wholly merged.... Harcourt’s analysis hinges on desire: We want to participate, we are impelled to do so, and we like it. But it seems to me we are as much compelled …

The 80/20 Rule
medium.com
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When you put your life online, people think they know 80% of who you are. But internet personas are really only 20% true.... “It seemed like you were using personal experiences to gain approval from ‘the internet’  ... I wondered why the approval of your friends and family wasn’t enough. It felt like a distorted version of you"

Social media, identity politics & AI (Top3ics, Jan 17)
mathewlowry.myhub.ai

In which I studiously avoid curating anything about 2016 or David Bowie.

Thinking, Fast and Slow
en.wikipedia.org
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Thinking, Fast and Slow is a best-selling[1] 2011 book by Nobel Memorial Prize in Economics winner Daniel Kahnema...: his early days working on cognitive biases, his work on prospect theory, and his later work on happiness.The book's central thesis is a dichotomy between two modes of thought: "System 1" is fast, instinctive and emotional; "System …

13/01/2016
Where is social media taking you in 2016? (updated)
mathewlowry.myhub.ai
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Social media platforms are built with all the insidious effectiveness of gambling machines, but it is possible to come out in front.

Am I too old or too sick for Snapchat? — Medium
medium.com
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There is no public measure of your ego on Snapchat. No “54 likes” 13469 followers or “423 comments”. When your reader sees your post it doesn’t tell him or her the size of your ego.It’s a huge difference with LinkedIn, Facebook or Twitter. Those three keep reminding you how important the person you’re reading is ... the Snapchat user doesn’t care …

Most of the information we spread online is quantifiably “bullshit”
qz.com
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people today are inundated with more bullshit now than ever before... We presented approximately 800 participants across four studies with statements ranging from the mundane to the meaningful. We included some bullshit too... People who were more religious, more likely to believe in the paranormal, and more accepting of alternative medicine were…

Productivity, innovation, community & more (Top3ics, 1 Dec)
mathewlowry.myhub.ai
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Over 40 new resources ... some great longreads to enjoy as the nights grow long, the productivity tips you’ll need to find the time to read them, and a free set of steak knives. The Christmas season, after all, is almost upon us.

All Social Media Is Showing Off
medium.com
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showing people what’s going on is much more important than being present in that moment ... What you fail to understand, what you’ve never thought about understanding is why you do it... Every stupid video is a waste of 3 minutes you’ll never get back, and every picture is there to show the 1% of your life where you can smile for the camera…

Corbyn, Trump and the New Politics of Spite
www.thedailybeast.com
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what many of these movements’ followers share is the desire not just to disagree with their opponents, but to delegitimize, dehumanize, and ostracize those with whom they disagree... It is not their policies that these new populists share, but their emphasis on a new kind of identity politics... What would previously have been isolated cases o…

The social science of sharing
www.journalism.co.uk
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We seem to be suckers for a happy ending ... Upworthy and Viral Nova, have become skilled in coming up with headlines that turn a sad tale on its head. Shifting the focus away from sadness changes a story’s emotional footprint, helping it travel further on social networks... While bad news is a mainstay of the media, people tend to avoid passin…

Don’t Hit Send: Angry Emails Just Make You Angrier
www.wsj.com
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In studies, people report that they feel better after venting. But researchers find they actually become angrier and more aggressive. People who vent anonymously may become the angriest and most aggressive.... We typically sound angrier in print. And when we write down something, we can reread it, over and over, and stew. With e-venting you don…

12/08/2015
Living Wisely in the Digital Age
medium.com
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social media platforms are ... the main avenue through which we make comparisons with our peers, acquaintances, celebrities ... those comparisons are often what we base our life-expectations on, these platforms can lead to anxiety about our place in the world... Most of the content on social media wasn’t improving my life — in fact, by taking u…

The secret behind the most popular and boring live stream in the world
happeningo.com
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The Decorah Eagles “nest cam” is the most watched live stream channel of all time, spawning a sliver under 300 million live views (298,652,320 at time of writing), mainstream media coverage and eagle-watching communities worldwide. The limbic system is a part of the brain that drives our emotions. When we’re around other people–especially crowds–…

Wrestling with Social Media Psychology
www.socialmediatoday.com
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"A good social media manager doesn’t have to have experience in the subject matter; they know how to do their research, build personas, adapt and be creative... Not understanding target demographics is like playing darts without a bull’s eye." - The Psychology That Informs Social Media | Social Media Today

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