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Overview: Social Media Strategy

Social media can be a time- and resource-vampire if it's not integrated into the rest of your communications strategy.

How is your social media strategy? Are you simply broadcasting your content? That's inexpensive, but you're simply adding to the noise. Do you really want to be part of that problem?

The secret is to not have a "social media strategy": as a separate strategy, it will prevent social media becoming an integral part of your content marketing, community development, digital transformation and innovation strategies.

It also tends to put social media in Team Ghetto, when you should be mainstreaming it across your workforce.

Instead, view social media as a set of tactics within an integrated communication strategy, with each social platform harnessed to your overall communication goals.

Need help? Get in touch.

More services: start with Communication strategy.

Relevant resources

The death of Google Authorship and the journalist as brand
www.themediabriefing.com

"just because the overlord of search has decided who actually wrote a post isn't all that important, doesn't mean the concept of the journalist as brand isn't still on the up.... ... 'trust' as a variable in an algorithm was unnecessary. Users use Google to search organically using keywords; they get their news from trusted sources on social med…

02/09/2014
It's Over: The Rise & Fall Of Google Authorship For Search Results
searchengineland.com
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" in-depth article, which I’ve jointly co-written with Mark Traphagen, will cover the announcement of the end of Authorship, the history of Authorship, a study conducted by Stone Temple Consulting that confirms one of the stated reasons for cessation of the program, and some thoughts about the future of author authority in search."

02/09/2014
The Rise & Fall Of Google Authorship
searchengineland.com
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"test data collected from three years of Google Authorship convinced Google that showing Authorship results in search was not returning enough value compared to the resources it took to process the data." - It's Over: The Rise & Fall Of Google Authorship For Search Results

01/09/2014
The Why, What, and How of Blogger Outreach for Your Clients - Moz
moz.com
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"3 main talking points of why your B2C clients should want to work with bloggers."

Can you opt out of online algorithms?
www.theatlantic.com
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Interesting & contested view of that Facebook study, by its co-author: ""If you say, 'I don't want to be experimented on,' ... what does that mean?"[Google is ] constantly needing to tweak their algorithm. If I say, 'I want to opt out of that,' does that put me back to Google search 2004? " Others beg to differ: "It's not A/B testing. It's just b…

"Why I Just Quit Facebook"
www.linkedin.com

Unsurprising that LinkedIn promoted this post.... the comments rapidly turned into an interesting conversation on Linkedin v. Facebook... people seem to comment more on LinkedIn posts than elsewhere. Perhaps the return of blogging that people are starting to talk about is next.

The retro-futuristic future of blogging
www.theverge.com
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Thoughtful longread on the past (and future?) of longreads - i.e., blogging. Plus a hint that Vox's Chorus CMS may be getting wider use in the future... "Today everyone in the media world is launching email newsletters... Great. But what I miss from emails is the sense of community, the shared experience... Obviously Twitter replaced parts of t…

22/08/2014
Algorithm Sees Things Art Historians Never Noticed
medium.com
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Seeing more stuff on robots & AI this year than in previous 3. "In many cases, their algorithm clearly identifies influences that art experts have already found. For example, ... Klimt is close to Picasso and Braque ... the influence of Delacroix on Bazille, ... Munch’s influence on Beckmann and Degas’ influence on Caillebotte. The algorithm is …

20/08/2014
Twitter vs. Facebook as a news source
gigaom.com
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Seems that, 3+ years after "The Filter Bubble" was pubished, it takes an event like #Ferguson to make people realise what it is. "if there was no Twitter to catch on nationally, would #Ferguson ever make it through the algorithmic filtering on Facebook? ... or be buried in algorithmic censorship?... Facebook has become like a digital version of…

Quantifying the filter bubble
digiday.com
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"relying too heavily on Facebook’s algorithmic content streams can result in de facto censorship. Readers are deprived a say in what they get to see, whereas anything goes on Twitter." Puts some numbers to the opacity of the filter bubble experienced by Facebook users in comparison with Twitter users, by comparing coverage of #Ferguson and 'Ice B…

Sonar Solo - european commission
sonar.bottlenose.com

Sonar Solo allows you to search any topic to find trends and influencers about any subject, in real time. Sonar Solo visualizes what’s on people's minds right now, by combining data mining, trend intelligence and advanced sentiment analysis on the world's social media chatter.

Inside the HBR Newsroom
blog.hubspot.com
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Beat this: "Each day, HBR.org publish five to seven pieces of top-notch content with a staff of fewer than 10 full-time digital editors and no full-time writers ... four million unique visitors every month." What really stood out for me was how they get the "expert take", using the Content Partnership model I used when trying to decentralise com…

Why It's Good to Be a "Technology Company"
blogs.hbr.org
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(and why I joined a technology company, not another comms agency): "...organizations that had software engineers and Web enthusiasts in the room when big decisions were made navigated the seas of change more successfully than those that didn’t... When you think about how news and entertainment have been delivered over the internet so far, four m…

Just don’t call it a blog
www.webinknow.com
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"Because blogging isn’t new and hip, many people dismiss this form of content as less effective.... Blogging is a great front door for any individual or organization because it is real estate that you can own.... Contrast that with social networks like Twitter, LinkedIn, Facebook, and G+. All are good, but you will never own your real estate the…

Tracking #Ferguson on Twitter. Via @Mathewi, GigaOm
mathewlowry.myhub.ai

Tracking #Ferguson on Twitter. Via @Mathewi, GigaOm

BuzzSumo: Find the Most Shared Content and Key Influencers
buzzsumo.com
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"Analyze what content performs best for any topic or competitor Find the key influencers to promote your content "

Your online community: be a gardener, don’t practice bonsai
socialmedia.biz
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"Your community, as it grows, is not really your choice. ... Your first 10 members will define your 100 will define your 1,000 will define your 1,000,000. The only choice you have as a business and as a host is who you invite to be your first 10-100 members. After that, you sort of have to get out of the way and then meet the needs of this new thi…

13/08/2014
Airing internal problems publicly
www.niemanlab.org

"Continuing its tradition of airing its internal discussions outside the office, the staff at Jezebel today called out the higher-ups at parent Gawker Media today over some pretty disgusting trolling at the site." I wonder how much more loyalty Jezebel's community feel for the site because they air their internal problems so publicly? I wonder ho…

Tricking Facebook's Algorithm
www.theatlantic.com
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"I wanted to see if I could trick Facebook into believing I'd had one of those big life updates that always hang out at the top of the feed. ... Let's see if I can fabricate some social love. I posted: "Hey everyone, big news!! I've accepted a position trying to make Facebook believe this is an important post about my life! I'm so excited to beg…

11/08/2014
4 Mistakes Marketers Make When Trying to Go “Viral”
blogs.hbr.org
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"Thinking of the people you are reaching as multipliers and your content as “spreadable” rather than “viral” will help you avoid several all-too-common pitfalls" OK, so I've been building projects around multipliers and avoiding the v-word like - well - the plague, for years, but these insights are worth repeating nevertheless. - 4 Mistakes Mark…

At last, something to do with all those hours of GoPro video my son and I have stored, somewhere ...
www.youtube.com

At last, something to do with all those hours of GoPro video my son and I have stored, somewhere …

Buzzfeed on creating a buzz
www.journalism.co.uk
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"BuzzFeed UK editor Luke Lewis shared his tips and advice for effective use of social networks as part of news:rewired last week" You've probably read this already, but just in case... - Lessons in creating a buzz on social media from BuzzFeed | Media news

What does mobile content consumption mean for blogs?
adage.com
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These figures need to be compared with other research shows that people seem happy to consume long articles on their mobiles. "Ad Age looked at ... Tumblr, WordPress, Blogger to see how their traffic has changed over the last year and what effect [mobile] has had on the time people spend with each service...." On the one hand we read about the …

5 Free Tools to Manage Twitter
www.mysocialagency.com
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What it says on the tin: "Below I have listed five nifty pieces of software to enable you to effectively analyse and keep up to date with your twitter presence:" - 5 Free Tools to Manage and Monitor Your Twitter Account

31/07/2014
Online trolls: "psychopaths & sadists"
www.independent.co.uk
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"Canadian researchers have confirmed what most people suspected all along: that internet trolls are archetypal Machiavellian sadists.... via Heather-Anne MacLean's post: https://www.linkedin.com/today/post/article/20140730175026-5723090-don-t-feed-the-trolls-research-reveals-psychopathy - Online trolls are psychopaths and sadists, psychologists …

Citizen Journalists & Fact-Checking: help is at hand
motherboard.vice.com
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Brown Moses made his name crowdsourcing information in conflict zones, such as analysing weapons in Syria ... from his front room in Leicester, England... using social media, open source tools, and public information to verify details that news organizations can miss. Today, he's launching a site to pool his and others knowledge together in one…

The Harsh Realities of SEO That No One Tells You
www.impactbnd.com
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"Any time something as complex as SEO is painted in such broad strokes – which many blogs do in order to appeal to a larger audience – there are going to be things left out. And unfortunately for many marketers trying to improve their search rankings, they’re often very important things." Good guide. Particularly like: "Your first priority shoul…

29/07/2014
3 TED Talks on Storytelling
www.convinceandconvert.com
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Apart from 3 good videos to watch, a good example of content curation... "We have all heard (ad nauseam) about the “power of brand storytelling,” and I know that I have read more than one blog that spits off a numeric list of tips that I just “can’t live without” as a content marketer..." - 3 TED Talks That Uncover the Secrets of Storytelling | …

What does Wierd Al Yankovic have to teach the EU about communications? Watch the video and agree: "Everything, basically".
www.youtube.com

What does Wierd Al Yankovic have to teach the EU about communications? Watch the video and agree: “Everything, basically”.

Study: Sponsored Content Has a Trust Problem
contently.com
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Key "takeaways" (gag), of which the last is hilarious: "- Two-thirds of readers have felt deceived upon realizing that an article or video was sponsored by a brand. - 54 percent of readers don’t trust sponsored content. - 59 percent of readers believe a news site loses credibility if it runs articles sponsored by a brand. - As education level …

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