Curated Resource ( ? )
Research on Internet Comments: Feed the Trolls
Curated:
11/12/2014 from
motherboard.vice.com/read/feed-the-trolls-says-new-research-on-internet-comments
my notes ( ? )
Interesting research:
"Seventy different political posts were randomly either left to their own wild devices, engaged by an unidentified staffer from the station, or engaged by a prominent political reporter. When the reporter showed up, “incivility decreased by 17 percent and people were 15 percent more likely to use evidence in their comments on the subject matter,” ....
I suspect that the identified reporter made commenters feel that they had a voice and that someone cared about what they had to say... most people who snark don't really expect to get a reply ... when I, in my better moments, reply with an answer to their question or critique with civility, it gets returned."
This chimes with most, but not all, of my personal experience - see:
- #euco: http://mathew.blogactiv.eu/2010/12/17/euco-damn-maybe-we-didnt-get-through-2010-unscathed-after-all/
- dealing with eurosceptics: http://mathew.blogactiv.eu/2008/10/15/hello-world/
- Go Ahead and Feed the Trolls, Says New Research on Internet Comments | Motherboard
Read the Full Post
The above notes were curated from the full post motherboard.vice.com/read/feed-the-trolls-says-new-research-on-internet-comments.Related reading
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See also: Online Strategy , Online Community Management , Social Media Strategy , Communications Tactics , Psychology , Social Web , Media , Politics , Communications Strategy