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Overview: Social Media Strategy

Social media can be a time- and resource-vampire if it's not integrated into the rest of your communications strategy.

How is your social media strategy? Are you simply broadcasting your content? That's inexpensive, but you're simply adding to the noise. Do you really want to be part of that problem?

The secret is to not have a "social media strategy": as a separate strategy, it will prevent social media becoming an integral part of your content marketing, community development, digital transformation and innovation strategies.

It also tends to put social media in Team Ghetto, when you should be mainstreaming it across your workforce.

Instead, view social media as a set of tactics within an integrated communication strategy, with each social platform harnessed to your overall communication goals.

Need help? Get in touch.

More services: start with Communication strategy.

Relevant resources

Twitter unveils its own news digests, and some news orgs are participating
www.niemanlab.org

“moments” are mini news digests of tweets across a range of topics... with splashy full-screen photos and videos. Each individual moment is made up of about 10 tweets... allows users to follow stories they’re interested in for a limited period of time... clearly targeted at curious or casual users... a “catch-me-up” type of news digest, using t…

Twitter Moments: Content Guidelines
about.twitter.com
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Moments surface the best of what’s happening on Twitter... What you see on Twitter is what’s happening in the world. What follows are the standards and guidelines for creating Moments that we as a Twitter curation team follow. - Twitter Moments: Content Guidelines | About

Moments, the best of Twitter in an instant
blog.twitter.com
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Moments helps you find the best of Twitter as easily as tapping an icon – regardless of who you follow. Just visit the new tab called Moments, where you will discover stories unfolding on Twitter. - Moments, the best of Twitter in an instant | Twitter Blogs

07/10/2015
Porous government: build it yourself, social or dedicated platforms?
mathewlowry.myhub.ai
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"Why don't we just build our community on Facebook?" Some thoughts after a month playing with Knowledge Hub

5 outstanding Instagram analytics tools
m.prdaily.com

Here we look at five superb Instagram tools featuring functions ranging from time-saving scheduling to in-depth analytics, along with comments from Instagram experts: - 5 outstanding Instagram analytics tools | Articles | Home

The (Free) Crash Course in Social Media You Need to Land Your Next Job | Ryan Holmes | LinkedIn
www.linkedin.com

the skills gap is an education problem .. we’re not preparing our future workforce ... although millennials collectively hold more college degrees than any preceding generation, they face record unemployment rates - The (Free) Crash Course in Social Media You Need to Land Your Next Job | Ryan Holmes | LinkedIn

7 Key LinkedIn Stats: When to Post, What to Post & How to Improve
blog.bufferapp.com
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LinkedIn is the third-fastest-growing social network... several stats and tidbits that can help you improve your LinkedIn marketing and engage with your followers: - 7 Key LinkedIn Stats: When to Post, What to Post & How to Improve

02/10/2015
The Work Nobody Can See
medium.com
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most people are too busy to keep up with whatever it is you’re doing. They have their own lives and can’t be expected to sit around and click every link you post to Twitter... I don’t think you can rely on social media to do your work for you. You have to put it in front of people directly. - The Work Nobody Can See — Medium

02/10/2015
Facebook begins rolling out Medium-like redesign of Notes
www.theverge.com
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A redesign of its blog-like Notes tool, which lets you post longer updates with photos to your friends, is now rolling out... the first time Notes has been updated in years. It now has a design that will look familiar to anyone who has ever read a post on Medium, - Facebook begins rolling out Medium-like redesign of Notes | The Verge

02/10/2015
Google, Twitter Work on Open Source ‘Instant Articles’ for Mobile
recode.net
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Google and Twitter to help publishers show “instant articles” to people who use their services on mobile phones... Twitter users or Google search users who click on a link while using their phones will see full articles pop up on their screens almost immediately... an open source project, and hope to convince multiple tech companies to adopt it…

02/10/2015
Nuzzel wants to bring social curation to publishers
www.niemanlab.org

an app that combs through your Twitter or Facebook feeds, identifying the links being shared the most by your friends... a very efficient way to use the curation you’ve already done of your Twitter followers to curate news... what we’re not doing is semantic analysis, and scanning keywords in articles. Nor are we using human editors ... If …

The Art of Handling a PR Implosion
priceonomics.com
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Had Turing executives kept mum when the news broke, it is likely that the story’s lifespan would’ve been short lived. Unfortunately for them, Shkreli opened his mouth. - The Art of Handling a PR Implosion

29/09/2015
Let’s call time on ‘Park & Bark’ conference sessions
mathewlowry.myhub.ai
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How do you extract maximum value from a conference presentation or workshop, both for you, and your audience?

Have you lost your collective minds?
medium.com
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political polarisation creates groupthink creates more polarisation, which prevents ideas from circulating and developing.... Pumping resources into ensuring one side of US politics is overrepresented on Medium is bad for US politics, and bad for Medium - In response to Influencer Outreach: Progressive Politics (job ad on Medium)

How six publishers digest the news for readers
www.niemanlab.org

Here’s how BuzzFeed, The Economist, The New York Times, Quartz, Vox, and Yahoo News slim down a day’s worth of news into manageable forms. Every day, readers are faced with a firehose of news online. News organizations realize this, and they’re trying a bunch of different ways to make the news more manageable — creating chatty summaries of thei…

Community, comments, the open web & Facebook (Top3ics, 24 Sept)
mathewlowry.myhub.ai

Get with the community; The death and rebirth of comments: The death of the open web?

Why a Facebook “Dislike” Button Could Transform Online Media
www.vanityfair.com
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It’s easy to underestimate how much of the media you’ve consumed was shaped by the “like” button... whispers suggest that the company is not, in fact, launching a simple “dislike” button, but something that conveys empathy.... it’s safe to say there will be consequences... When Facebook broadens the scope of the emotional-response buttons, t…

why every news organization should have a river
www.niemanlab.org

News isn’t just a product, it’s a community... How do you start a river, from a content point of view? It’s just a list of feeds. You can add to the list, or remove from the list. You’re the curator, though you’re not just curating stories, you’re curating flows. - Dave Winer: Here’s why every news organization should have a river » Nieman …

Welcome to River4
river4.smallpict.com

Every news organization, or company with a community should be running a river.

Facebook uses RSS for Instant Articles
scripting.com
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Facebook... have, as I speculated earlier, built their system around RSS. This means there can be interop between all the big companies --Twitter, Google, Apple, Facebook -- now building new news systems... No publishing silos. Let news flow where it wants to. And let competitors arise who may do more interesting and useful things with news tha…

24/09/2015
Corbyn, Trump and the New Politics of Spite
www.thedailybeast.com
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what many of these movements’ followers share is the desire not just to disagree with their opponents, but to delegitimize, dehumanize, and ostracize those with whom they disagree... It is not their policies that these new populists share, but their emphasis on a new kind of identity politics... What would previously have been isolated cases o…

Apple vs. Google vs. Facebook and the slow death of the web
www.theverge.com
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...with iOS 9 and content blockers, what you're seeing is Apple's attempt to fully drive the knife into Google's revenue platform.... So it's Apple vs. Google vs. Facebook, all with their own revenue platforms. Google has the web, Facebook has its app, and Apple has the iPhone. This is the newest and biggest war in tech going today. And the …

All-Powerful Algorithms
www.theatlantic.com
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The web's information filters are making assumptions about you based on details that you might not even notice yourself... the algorithms that rule the web. ... aren’t just inscrutable to the people clicking and scrolling around the Internet. Even the engineers who develop algorithms can’t tell you exactly how they work... as algorithms beco…

Platforms, distribution and audience
ben-evans.com

Blogging has never been easier but getting read has never been harder... The problem isn't freedom or openness but distribution... you might post it on Facebook or Google Plus. Your friends might see it ... (though this is largely random) and they might share it ... You might post it on LinkedIn and your network might see it ... and LinkedIn migh…

Join me for a Hangout on Air with three online community experts
mathewlowry.myhub.ai
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Apart from the Online Hangout(24 September, 16h30 CET), a new online community just opened for public sector communicators across Europe.

Blogging is Alive and Well for Leaders, Learners & Lead Generators
medium.com
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In 2009 some folks said Twitter would kill blogging. Six years later, longform is flourishing.... What caused this resurgence of writing?... Getting Smart frames and manages thought leadership campaigns. These transmedia initiatives start as a blog series across three or four platforms... amplified by podcasts, infographics and social media; su…

Seven secrets of podcasting success
medium.com
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podcast listening is generally done via your earbuds or in the confined space of the car. There’s nothing more intimate than having another human being speak directly to you. - Seven secrets of podcasting success — Medium

18/09/2015
What happened after 7 news sites got rid of reader comments
www.niemanlab.org

I spoke to seven news organizations - Recode, The Verge, Reuters, Mic, Popular Science, The Week, and USA Today's FTW - about their decision to suspend comments, the results of that change, and how they manage reader engagement now... Here's how they're all using social media to encourage reader discussion. - What happened after 7 news site…

How audience engagement editors are guiding online discussions
www.cjr.org
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“Audience engagement editor” is a job that didn’t exist until a few years ago. But now those with the title wield heavy influence in the industry, shaping both how journalists cover events and how readers consume news... this new breed of editor crafts online tone and relationships with readers... elevate a publication’s online persona by crea…

Apple TV potentially big for news outlets investing in video
www.niemanlab.org

An open app platform will let digital news publishers play with the big guys... Siri was also shown answering basic news and information questions while you watch... imagine uses for breaking news and other journalistic purposes. - Apple announces an app platform for Apple TV, potentially big for news outlets investing in video » Nieman Jour…

15/09/2015
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