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Overview: Online Strategy

How should your online presence be shaped?

Is your website working? Do first-time visitors understand what you do, and find the content they need, before clicking away? If not, should you tweak your site or build a new one?

Perhaps you should spend more resources on social, but to do what: engage your audience, convene a community, or simply broadcast your website content?

How can you do both so that your social media presence and your website work together? And what are you measuring, so that you continuously improve?

Need help? Get in touch.

More services: start with Communication strategy.

Relevant resources

Ending reader comments is a mistake
gigaom.com
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Interesting reaction to Reuters, who argued "Much of the well-informed and articulate discussion around news... has moved to social media and online forums... But is that enough justification for giving up comments? ... not everyone is on Twitter, and not everyone is on Facebook, and so any conversation or interaction that occurs there will be in…

Participation Success Factors: a quick followup
mathewlowry.myhub.ai
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What happened when 60 odd people had a go at the Participation mindmap?

Ello Is a Wake-Up Call for Social Media Marketing
blogs.hbr.org
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Just substitute 'governments' for 'businesses' and 'brands', 'citizens' for 'customers', and 'policy' for 'product' in this excellent HBR post: "Businesses need to take Ello and its manifesto as a wake-up call to rethink the way they use social networks to reach customers... That means stepping back from the relentless quest for followers, click…

Ello Is There Anybody Out There
valleywag.gawker.com

"But for those searching for what's next, Ello is not it. There have been a few versions of this virtuous social network before—from Diaspora (forgotten), App.net (oof), and even Path (oy) ... [Diaspora] was intended less as an imitation of Facebook than as an escape route from it... New York magazine wrote almost four years ago to the day."

What Does Ethical Social Networking Software Look Like?
medium.com
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"This is a Big Deal for a lot of people right now, because the software companies that support our social lives have become so evil and pervasive and controlling in recent years." - What Does Ethical Social Networking Software Look Like? — The Message — Medium

From longform renaissance to Big Internet disenchantment (#B2B4ME part 2)
mathewlowry.myhub.ai

As I mentioned in my previous post, the past couple of years have seen a lot of innovation in online content strategy, coupled with growing disenchantment with "Big Internet".

Algorithm tweaks don’t change the bottom line
gigaom.com
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"Facebook seems to be trying to get more transparent about how the algorithms ... function, with a statement on Monday about cracking down on “clickbait.” ... But despite the attempts at openness, the bottom line remains the same: Facebook is a black box. No one really has any clue why the site chooses to show or hide certain content... what com…

Facebook’s new algorithm & content marketing
znconsulting.com
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While possibly a bit naive regarding Facebook's motivation for crucifying organic reach, some good points here: "- Talking doesn’t equal connecting: It seems that many brands take their audience for granted. Liking a page doesn’t always imply interest. ... - Paid reach won’t substitute for great storytelling: While paid reach might get more visib…

"Why I Just Quit Facebook"
www.linkedin.com

Unsurprising that LinkedIn promoted this post.... the comments rapidly turned into an interesting conversation on Linkedin v. Facebook... people seem to comment more on LinkedIn posts than elsewhere. Perhaps the return of blogging that people are starting to talk about is next.

Like My Facebook Page, Buy My Product? Well, No
time.com
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More coverage of the non-scoop of the century ... "companies are desperate to reach consumers, and with hundreds off millions of them visiting social media sites every day, marketers feel like they simply have to be there too, so they are-to the tune of more than $5 billion last year in the U.S. alone... Evidently, they're wasting their money…

Brand Engagement Plummeting on Facebook
contently.com
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"These numbers are even more striking when you consider engagement is significantly down even though brands are almost certainly spending more money to promote their posts to combat plummeting organic reach. Facebook’s ad revenue reached $2.27 billion in Q1 2014, up 82 percent from Q1 2013" - New Report Reveals Just How Drastically Brand Engageme…

Blogging on LinkedIn, or Paying on Facebook? (Updated)
mathewlowry.myhub.ai

Since trying and half-rejecting Google+ and Tumblr, I've been accepted as a LinkedIn blogger. At least I never bothered with Facebook.

Dialogue of the deaf: interpreting the election results (updated)
mathewlowry.myhub.ai

Over 70% of EU voters did not vote for the EU. Where now?

Gov't communicators discover Facebook's "no longer great...
www.govloop.com
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... (if it ever was)". I wonder how long it will take the Brussels Bubble? "Have you watched somewhat helplessly these past few months as your Facebook interactions dropped rapidly? Has the "reach" of your posts dipped as low as you've ever seen it, no matter how great your content is? It's not your fault. It's Facebook's fault. And they're do…

08/04/2014
Viral math
blogs.reuters.com

Good intro to the maths of virality, and why Upworthy's best friend will kill them eventually: " As a result, there’s a direct feedback loop between C and FBT [Facebook Throttle - the % of friends who will see a user's FB share]: the higher your clickbaitiness (C), the less that Facebook will throttle you, and the more likely that your articles w…

Facebook Paper: the video. Click the #fbpaper tag for some thoughts.
mathewlowry.myhub.ai

FalseFacebook Paper: the video. Click the #fbpaper tag for some thoughts.

9 Ways Social Media Marketing Will Change in 2014
mashable.com
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Points 4 & 8 my favourites: "4. LinkedIn will become the most important publisher. LinkedIn will become a premium destination for industry news, and you need to take part in that ecosystem early and often. Publish original content, network among peers in groups and raise your profile now." 8. Interactive content will trump static content. Expect…

80% of Users to Get Sick of Facebook by 2017
www.internetevolution.com
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"Online social networks spread like disease epidemics, and Facebook will lose 80% of its victims -- I mean, users -- by 2017, according to a study from Princeton University researchers." - 80% of Users to Get Sick of Facebook by 2017, Research Says - Editor's Blog - Internet Evolution

23/01/2014
How to Spot a Narcissist Online
www.theatlantic.com
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They're online? Seriously, someone made a study to discover: "non-anonymous social networks like Facebook... provide an ideal environment for the expression of the ‘hoped-for possible self,’ ... emphasizes realistic socially desirable identities an individual would like to establish...” It's a good article, though. Particularly like the point ab…

Reminder: add expiration dates to Hub specs
www.businessinsider.com
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Basically sums up why I want a Hub, not just a stream, for my virtual presence: "If I had my way, Facebook would have a hard and fast expiration date for posts. I generally don’t want most of what I say hanging around longer than I’d keep eggs in the fridge. Sure, some links and videos are worth revisiting—but does anyone really care that I was t…

Facebook isn’t going anywhere
qz.com
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An unfortunately accurate corrective to the recent "Facebook is dying" meme. 2013 truly was the year everyone just couldnt be arsed checking the facts: "A British academic studying social media found that young people use lots of new-fangled services, such as Instagram, because their parents are on Facebook. “What we’ve learned from working with …

5 Reasons Millennials Are Quitting Facebook
mashable.com
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Reason 1: "To many, it just seems like noise. " They discover this only now?

8 Questions You Must Answer To Grow a Vibrant Facebook Community | The Marketing Nut
www.pammarketingnut.com
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"Knowing who is in your community is key to success for any and all Facebook marketers. Often times who you think is in your community is far different than who really is or who you wish was in your community. As part of Tabsite’s “Get a Grip” Series on Facebook Marketing where we help marketers look at key aspects of their Facebook strategy, thi…

Study: Hashtags are a turn-off on Facebook, reducing the viral reach of posts - The Next Web
thenextweb.com
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"A recent study by Facebook analytics service EdgeRank Checker states that posts with hashtags do not have as great of reach than those without."

Social media crisis management: Be sincere, and verify
www.portent.com
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"When a crisis like this happens, and you’re in the wrong, the mob is in charge of your brand. " - good advice for handling a crisis, and good techniques for monitoring sentiment

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