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Overview: Content Strategy

Are you creating the content your audience actually wants to consume, or are you just talking about yourself?

What sort of content will your audience read, out of the endless supply at their fingertips? Formal news articles or blog posts from your staff and readers? An event calendar updated daily, or a longread every month? Static web pages, or a deeply granular database with faceted search?

And have you figured out how to get it to them, develop engagement around it, and translate that success into something concrete, fulfilling your mission? How many of the friends and organisations in your network amplify your message regularly?

Need answers? Get in touch.

More services: start with Communication strategy.

Relevant resources

10 Content Marketing Buzzwords You'll Hear Way Too Much
contently.com
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From 360-degree to Buzzwedge, a guide for the perplexed: - 10 Content Marketing Buzzwords You'll Hear Way Too Much At SXSW

5 accessories to improve your crappy Meerkat videos
mashable.com
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"There are some choice accessories that will take your Meerkat and Periscope performance to a new level of professionalism. From devices that turn your iPhone into a mini video rig to grip-anywhere tripods, check out these accessories that will make your live streams look and sound better. " - 5 accessories to improve your crappy Meerkat videos

27/03/2015
"History mode’ from GOV.UK
insidegovuk.blog.gov.uk
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"Most visitors to departmental and agency content want to see what the current position is, so there is a need to manage historical content. Users expect this to be available. In the past there have been different approaches to this. Having a single government website gives us an opportunity to make this consistent, manageable and effective for u…

26/03/2015
3 tips for understanding science journalism
www.cjr.org
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"One of the most frustrating things about reading (or listening to) science journalism is trying to resolve contradictory claims. Coffee is good for you; no, it’s bad for you... Eating meat is good for you; no, don’t eat meat! Some people, like many of those who oppose vaccines, ease the tension by deciding that science is all relative—just a ma…

Times' Attack on Wearables Is an Attack on Science
www.wired.com
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Good reading for anyone communicating on an issue like science - or indeed the EU: "The problem is that he delivered his argument by targeting the most admirable hallmark of the scientific method: uncertainty in the face of incomplete evidence. And that makes his essay a pernicious attack on science itself. Bilton’s argument follows a familiar f…

Publishers test waters with Meerkat
digiday.com
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"But Meerkat, which designed to work exclusively with Twitter, has taken off because its simple interface makes it almost effortless for anyone to start broadcasting. Users say it also owes its popularity to the evanescence of its recordings. Once a user records a stream, it’s impossible for other Meerkat users to watch it afterwards. Meerkat is …

20/03/2015
What is a Content Marketing Roadmap?
www.linkedin.com

"A Content Marketing Roadmap (CMR) is a strategy and game plan for content production and publication, usually for a three-month period. Its purpose is to take the guesswork out of blogging and lead generation and to, with every piece of content written and published, be working toward a goal." - What is a Content Marketing Roadmap? | Amanda Shaw…

From Storyboarding to Storytelling
blog.appinions.com

"many marketers have a problem getting out of the corporate-agenda mentality. Especially when it comes to producing content that will resonate with their audience and be shared by their audience. Storyboarding is a fantastic way to get to storytelling... storyboarding is likely to unveil epiphanies that lead to your storytelling... allows you t…

Buffer's Image Creation Tool
thenextweb.com
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"Images with text over them ... do make a post more enticing to your followers or friends... Buffer's Pablo, which creates these images, out of beta." - Buffer Officially Launches its Image Creation Tool Pablo

Neuroscience & Storytelling
intrasoft-labs.tumblr.com

Nice infographic on the science behind storytelling, and how to apply it to presentations: "A story doesn’t spark agreement or disagreement but rather participation… igniting 7 parts of the brain… testament to why as humans we love stories…"

How to Tell if Google Considers your Website Mobile Friendly
www.labnol.org
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"Google is now clearly marking websites in mobile search results that it considers mobile friendly and if that tag isn’t getting displayed around your content, your website may see a drop in mobile traffic. Responsive design is definitely the way to go but will that be enough. How do you confirm if your web pages are considered mobile friendly by…

11/03/2015
Why BuzzFeed is the Most Important News Organization in the World
stratechery.com
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"the Internet has dismantled newspaper’s geographic monopoly & business model ... & also upended the core assumptions underlying the actual journalism ... BuzzFeed as an organization has been figuring out what works online for over eight years now, and while “The Dress” may have been unusual in its scale, its existence was no accident... BuzzFee…

Zero-hours contracts in four charts
www.theguardian.com
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A typically good piece of data journalism from Guardian's Datablog: "The number of people employed on zero-hours contracts reached 697,000 in the fourth quarter of 2014. See the characteristics of people employed on zero-hours contracts in four charts " - Zero-hours contracts in four charts | News | The Guardian

Google wants to rank websites based on facts
www.newscientist.com
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"the system ... counts the number of incorrect facts within a page ... by tapping into the Knowledge Vault, the vast store of facts that Google has pulled off the internet. Facts the web unanimously agrees on are considered a reasonable proxy for truth. Web pages that contain contradictory information are bumped down the rankings." - Google wan…

Design Like You’re Right. Listen like you’re wrong
medium.com
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"some people have the sense that data somehow makes designers less powerful, that you’re basing decisions based purely on mechanical measures rather than designer intuition and genius... data is what ... turns designers from artists into the most important decision makers in a company... prototypes can really only get you to local maxima ... the…

On convening a community
www.niemanlab.org

Good case study, concluding with observations on the role of journalists which also apply to government communicators: "An engaged journalist's role in the 21st century is not only to inform but to bring readers directly into the conversation through... real-time coverage, alternative story forms, crowdsourcing, beat blogging, user-generated co…

The UK's GDS meltdown couldn't happen in Brussels, right? (updated)
mathewlowry.myhub.ai
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I freely admit: I've been a fanboy of the UK's Government Digital Service (GDS) since studying their design principles. Those principles are still good. Everything else, it turns out, was not.

Speed Up Content Creation
blog.hubspot.com
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"...the trick with content marketing is that it's a long game.... it can take months to build a backlog of great, search-friendly content.The great thing is, once that content's written, it'll work for you over time by accumulating traffic and generating leads... I’ve been inspired by BuzzFeed and other popular online content platforms, whose les…

Tackling trolls in crowdsourcing projects
medium.com
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"Crowdsourcing is not about work. Crowdsourcing is about community. Without a solid community, you get not-solid results from your crowdsourcing endeavor.... The goal of many of these tactics is not to stop assholes from being assholes, just to slow them down and demotivate them from destroying your community." - Crowdsourcing isn’t broken — Bac…

Storytelling as a political game (hilarious)
bethepresident.today

"This interactive project lets you step into the shoes of the president of Azerbaijan and assess how the decisions you make influence your popularity in the country" - President for a day, via https://www.journalism.co.uk/news/online-storytelling-ideas-from-hackastory-hackathon/s2/a564037

A Manifesto for Building Relationships in the Digital Era
www.briansolis.com
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"To zero-in on exactly what you want to say, what you want someone to take away and what you want someone to do is critical but just the beginning ... you then need to distill everything into something snackable, engaging and shareable, the amount of work and thoughtfulness intensifies. Essentially, to visually communicate through byte-sized nar…

Vox's data journalism manifesto
www.vox.com
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"While we've always loved a good chart and map at Vox, appreciating a chart or map does not data journalism make. Data journalism is not just data visualization... ... the explosion in data sources readily available on the web... can both aid in telling important and necessary stories, but can also be easily misunderstood and potentially manipula…

App offers new way to consume online journalism - The Journalism Biz
www.thejournalismbiz.com

Good overview of Circa's approach: "A new model for online journalism is emerging, focusing on the atomization of news stories into “bite-sized chunks” of information aimed at mobile audiences."

How Salon tamed the trolls and saved its online comments
digiday.com
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" online comments can be worth having, if the publisher puts the work in." Excellent case study. Found this stat particularly interesting: "Users who log in, which is required if you want to comment, view seven pages per session on average, while non-registered users make it to only 1.7" I'd suggest that users who both view 4 times as much conte…

Why Slate went all-in on podcasts
medium.com
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"What astonished him was the level of intimacy inherent in the form. After spending a decade in radio he had assumed that it was the most intimate medium, but he found podcasting to be one step deeper, in that listeners actively subscribe to a show and in doing so feel like they’re joining a club. " - Why Slate went all-in on podcasts while other…

09/02/2015
Fusion’s Relaunch
nymag.com
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~"Sleek and graphics-focused, the re-skinned Fusion will feature coverage of pop culture and tech, while also highlighting social-justice causes through verticals like “Justice” and “Voices.”... Part of our overall mission is to be a lab for experimentation and innovation for our parent company. Univision and ABC ... to reach this incredibly dyna…

The Next Internet Is TV
www.theawl.com
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"build[ing] our brand in the places [the audience] is spending time”—as opposed to publishing everything on a single website and hoping it spreads from there—is not strange in the context of television companies. They’re used to filling channels that they don’t totally control. ... Vox is now publishing directly to social networks and apps; BuzzF…

Guardian digital editor: ending comments is a mistake
gigaom.com
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"Guardian digital editor Aron Pilhofer say killing off comments is a “monumental mistake.”... ... many traditional newsrooms are failing to take full advantage of the web’s ability to create a two-way relationship with readers, and that this is a crucial element of what journalism has become in a digital age... ... "You see site after site movin…

Taboola gets $117M to build a Google Now for content
gigaom.com
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"Taboola isn’t the only company trying ... Outbrain, Gravity ... Google and Facebook have their sights set on the same goal... Google Now... will start recommending content from specific partners like The Guardian. The Facebook newsfeed algorithm is designed to do the same." - Taboola gets $117M in funding to build a Google Now for content — Tech…

Blogging is very much alive — we just call it something else
gigaom.com
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Sound familiar? "All it takes is the retirement of one blogger ... and the social web explodes with a mixture of praise, recriminations, eulogies for the death of blogging..." Good piece on how blogging has evolved, in the process pushing forward the evolution of the online world. "bloggers stopped thinking as much about being part of a larger …

02/02/2015
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