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Overview: Content Strategy

Are you creating the content your audience actually wants to consume, or are you just talking about yourself?

What sort of content will your audience read, out of the endless supply at their fingertips? Formal news articles or blog posts from your staff and readers? An event calendar updated daily, or a longread every month? Static web pages, or a deeply granular database with faceted search?

And have you figured out how to get it to them, develop engagement around it, and translate that success into something concrete, fulfilling your mission? How many of the friends and organisations in your network amplify your message regularly?

Need answers? Get in touch.

More services: start with Communication strategy.

Relevant resources

Design Like You’re Right. Listen like you’re wrong
medium.com
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"some people have the sense that data somehow makes designers less powerful, that you’re basing decisions based purely on mechanical measures rather than designer intuition and genius... data is what ... turns designers from artists into the most important decision makers in a company... prototypes can really only get you to local maxima ... the…

On convening a community
www.niemanlab.org

Good case study, concluding with observations on the role of journalists which also apply to government communicators: "An engaged journalist's role in the 21st century is not only to inform but to bring readers directly into the conversation through... real-time coverage, alternative story forms, crowdsourcing, beat blogging, user-generated co…

The UK's GDS meltdown couldn't happen in Brussels, right? (updated)
mathewlowry.myhub.ai
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I freely admit: I've been a fanboy of the UK's Government Digital Service (GDS) since studying their design principles. Those principles are still good. Everything else, it turns out, was not.

Speed Up Content Creation
blog.hubspot.com
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"...the trick with content marketing is that it's a long game.... it can take months to build a backlog of great, search-friendly content.The great thing is, once that content's written, it'll work for you over time by accumulating traffic and generating leads... I’ve been inspired by BuzzFeed and other popular online content platforms, whose les…

Tackling trolls in crowdsourcing projects
medium.com
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"Crowdsourcing is not about work. Crowdsourcing is about community. Without a solid community, you get not-solid results from your crowdsourcing endeavor.... The goal of many of these tactics is not to stop assholes from being assholes, just to slow them down and demotivate them from destroying your community." - Crowdsourcing isn’t broken — Bac…

Storytelling as a political game (hilarious)
bethepresident.today

"This interactive project lets you step into the shoes of the president of Azerbaijan and assess how the decisions you make influence your popularity in the country" - President for a day, via https://www.journalism.co.uk/news/online-storytelling-ideas-from-hackastory-hackathon/s2/a564037

A Manifesto for Building Relationships in the Digital Era
www.briansolis.com
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"To zero-in on exactly what you want to say, what you want someone to take away and what you want someone to do is critical but just the beginning ... you then need to distill everything into something snackable, engaging and shareable, the amount of work and thoughtfulness intensifies. Essentially, to visually communicate through byte-sized nar…

Vox's data journalism manifesto
www.vox.com
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"While we've always loved a good chart and map at Vox, appreciating a chart or map does not data journalism make. Data journalism is not just data visualization... ... the explosion in data sources readily available on the web... can both aid in telling important and necessary stories, but can also be easily misunderstood and potentially manipula…

App offers new way to consume online journalism - The Journalism Biz
www.thejournalismbiz.com

Good overview of Circa's approach: "A new model for online journalism is emerging, focusing on the atomization of news stories into “bite-sized chunks” of information aimed at mobile audiences."

How Salon tamed the trolls and saved its online comments
digiday.com
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" online comments can be worth having, if the publisher puts the work in." Excellent case study. Found this stat particularly interesting: "Users who log in, which is required if you want to comment, view seven pages per session on average, while non-registered users make it to only 1.7" I'd suggest that users who both view 4 times as much conte…

Why Slate went all-in on podcasts
medium.com
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"What astonished him was the level of intimacy inherent in the form. After spending a decade in radio he had assumed that it was the most intimate medium, but he found podcasting to be one step deeper, in that listeners actively subscribe to a show and in doing so feel like they’re joining a club. " - Why Slate went all-in on podcasts while other…

09/02/2015
Fusion’s Relaunch
nymag.com
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~"Sleek and graphics-focused, the re-skinned Fusion will feature coverage of pop culture and tech, while also highlighting social-justice causes through verticals like “Justice” and “Voices.”... Part of our overall mission is to be a lab for experimentation and innovation for our parent company. Univision and ABC ... to reach this incredibly dyna…

The Next Internet Is TV
www.theawl.com
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"build[ing] our brand in the places [the audience] is spending time”—as opposed to publishing everything on a single website and hoping it spreads from there—is not strange in the context of television companies. They’re used to filling channels that they don’t totally control. ... Vox is now publishing directly to social networks and apps; BuzzF…

Guardian digital editor: ending comments is a mistake
gigaom.com
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"Guardian digital editor Aron Pilhofer say killing off comments is a “monumental mistake.”... ... many traditional newsrooms are failing to take full advantage of the web’s ability to create a two-way relationship with readers, and that this is a crucial element of what journalism has become in a digital age... ... "You see site after site movin…

Taboola gets $117M to build a Google Now for content
gigaom.com
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"Taboola isn’t the only company trying ... Outbrain, Gravity ... Google and Facebook have their sights set on the same goal... Google Now... will start recommending content from specific partners like The Guardian. The Facebook newsfeed algorithm is designed to do the same." - Taboola gets $117M in funding to build a Google Now for content — Tech…

Blogging is very much alive — we just call it something else
gigaom.com
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Sound familiar? "All it takes is the retirement of one blogger ... and the social web explodes with a mixture of praise, recriminations, eulogies for the death of blogging..." Good piece on how blogging has evolved, in the process pushing forward the evolution of the online world. "bloggers stopped thinking as much about being part of a larger …

02/02/2015
The BBC gets its own 'innovation report'
www.bbc.co.uk
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With a very nice longform, multimedia html5 presentation to boot. "In this bustling environment, there is less news and more noise. ..." More news but even more noise, rather.

Conde Nast: Branded Content by Editors
blogs.wsj.com
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"Condé will have editors from its fleet of magazines work directly with marketers to produce branded content.... ... raises another potential tension point: the extent to which journalists should be involved in the business side of publishing. In the media world, the two wings have long had a church-and-state separation." - Conde Nast Unveils Br…

Twitter Launching Video and Group DMs
simplymeasured.com
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"Twitter video allows users to post up to 30-seconds of video clips directly to Twitter... expect to see videos from live events and breaking news coverage ... also presents an opportunity for marketers to create unique content in a variety of ways..." Most intriguing suggestion: "Crowd-Sourcing Video Content" - Twitter Launching Video and Grou…

Stop Trying to Go Viral
recode.net
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Interesting study of "whether having a video go viral leads to long-term success [defined as] increased activity with the brand on the whole.... After 15 days from the creation of a viral video, these brand YouTube channels receive virtually the same amount of attention ... before the viral video was posted... Our data does not support that vira…

9 Time Saving Writing Tools for Content Marketers
www.jeffbullas.com
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Of them all, I particularly like the look of Write Or Die, Wridea & StayFocused, which possibly says more about me than my 5 latest blog posts combined: "These tools will not only provide you with a way to write down your ideas whenever they hit you, but will also enable you to organize your time better and start writing more content through a re…

People experiencing the Tesla P85D’s “Insane Mode"
intrasoft-labs.tumblr.com

"This video would have cost peanuts. Although it’s not something that can be directly applied to most of what we do, it’s here because of what it reminds us: there’s no better comms than filming people loving what you do. Unfortunately, you first need to give them something insanely great. The greatest communications can’t transform fish’n’chips…

28/01/2015
Creating Consumer-Driven Social
curalate.tumblr.com

"Starbucks’ first-ever brand campaign, Meet Me at Starbucks ... showcases stories of how people use Starbucks as a meeting point, with an emphasis on the idea that technology brings us together, but there’s nothing quite as authentic as an in-person cup of joe. ... an incredible job of striking an emotional connection with people by associating t…

BBC Taster: new approach to innovation
www.bbc.co.uk

"Taster is a place for the BBC to try new ways of telling stories, develop new talent, and put new technology through its paces. It also allows the BBC to showcase a range of editorial and technology projects that may have previously remained behind closed doors... Enables the BBC to ... innovating quickly, gaining valuable feedback and respond…

14 Things I’ve Learned About Content Curation In Social Media
bundlepost.wordpress.com
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"many brands even ignore the importance of curation in their streams and instead continually talk about themselves.... Content Curation is the act of discovering, aggregating and posting online content that was produced by others... typically focused on a specific topic or small number of topics that are considered relevant to the audience you’re…

Working Anything but 9 to 5
www.nytimes.com
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"Scheduling Technology Leaves Low-Income Parents With Hours of Chaos" Within 24 hours of this article's publication, Starbucks changed their scheduling policy. - Working Anything but 9 to 5 - NYTimes.com

The Environmental Scandal That's Happening Right Beneath Your Feet
medium.com
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"Uprising: Winner of the 2013 AAAS Kavli award for online science journalism." - The Environmental Scandal That's Happening Right Beneath Your Feet - The Matter Archive - Medium

Vox, rethinking presidential election coverage
www.poynter.org

"Vox is placing bets on political coverage that aims to break free from the echo chamber ... creating policy-driven campaign coverage by reimagining what a traditional political reporting team looks like.... At most news outlets, journalists who cover big policy issues like healthcare and education are kept separate from reporters who tag along w…

21/01/2015
The Dirty Politics Of Native Advertising
www.linkedin.com

"With election season starting up, will we see native ads masquerading as independent political reporting?" - The Dirty Politics Of Native Advertising | Tom Foremski | LinkedIn

A Blueprint to Jump-Start Your Content Marketing Strategy
contentmarketinginstitute.com
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"In 2014, we published a series of posts to help marketers get back to the basics of content marketing or to improve what they are doing. In case you missed some or all of the series, here is a quick primer." - A Blueprint to Jump-Start Your Content Marketing Strategy

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