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Overview: Change & Project Management

Noone will notice your new communications, innovation or digital transformation strategy if you never implement it.

A new strategy implies change, so implementing it requires both project and change management. These are ideally integrated, so that change is rolled out across the organisations along with the new features, tools and processes.

I’ve been innovating online since 1995. Every online innovation involved planning for unknowns, coordinating experts who had never worked together before, and rolling out change across organisations.

So Get in touch.

More services: start with Communication strategy..

Relevant resources

What is the Art of Hosting?
www.artofhosting.org
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The Art of Hosting is a highly effective way of harnessing the collective wisdom and self-organizing capacity of groups of any size.  ... a suite of powerful conversational processes to invite people to step in and take charge of the challenges facing them... better decision-making, more efficient and effective capacity building and greater abi…

The Need For Product Management In Media
medium.com
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"product management in media is the intersection between journalism, user experience, software, data and analytics" Just replace 'media' with government and you've got a manifesto for participative government right there. - The Need For Product Management In Media — Medium

01/07/2015
Bosses Use Anonymous Networks to Learn What Workers Really Think
www.wsj.com
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"... management has become so obsessed with the “engagement” of its staff that it now places more importance on it than sales... [because] the components of engagement—employee happiness and commitment to the business—are exactly what drive sales, and therefore the bottom line... the key to this new breed of internal-communications tools... is …

3 Ways To Remain Creative In A World Of Big Data
www.fastcocreate.com
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Distributed intelligence means you need to find a social process, not a data-driven solution... You cannot outsource leadership to your analytics group. - Thinking Small: 3 Ways To Remain Creative In A World Of Big Data | Co.Create | creativity + culture + commerce

The REAL reason Slack became a billion dollar company
medium.com
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"Slack is just another stream ... of continuous information that you have to follow. I remembered I found it distractive and stressful because it was so easy to miss out on stuff.... This is what drives Slacks’ success. Because if you don’t follow Slack all the time you do not and cannot take part in the conversation with your team members anym…

7 Ways to Make the Most Out of Your Summer Interns
www.inc.com
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Good management and approach can make a real difference. Since it's the company's job to manage interns well, here are seven tips will help you get the most out of your summer interns. - 7 Ways to Make the Most Out of Your Summer Interns | Inc.com

The Amazing, Shrinking Org Chart
stoweboyd.com
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"we have slipped into a new era in which volatility, uncertainty, complexity, and ambiguity have grown dramatically, to the point that companies that are moving fast enough to thrive in our postnormal times must let go of the crutch of top-to-bottom situational analysis... The organization chart is shrinking because we are slowly recognizing wh…

08/06/2015
Developing Employees Who Think for Themselves
hbr.org
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"If organizations want to enable workers to bring not only their hands but also their heads to work, then jobs need to be redesigned to give people ownership of (1) how they perform tasks, (2) their identity, and (3) their time.... managers complain that their employees don’t think for themselves. Yet ... punish their subordinates for failing …

Getting More Women into Senior Management - HBR
hbr.org
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"Far too many business leaders are... failing to put the necessary muscle behind efforts to promote more women... it is a 3-legged solution: men, women, and organization all have a part to play... there are four things organizations corporate leaders can do to finally, after decades of talk, actually get something done:"

Want to Be Happier and More Productive at Work?
www.linkedin.com
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"If employees ... were happier in their workplaces, they also tended to work in business units with higher levels of productivity, profit, retention, and customer satisfaction. This shows a link between how employees feel and how they perform. Are you a manager who wants to create a happier and more productive work environment? Are you a job se…

3 Steps Toward More Efficient And Valuable Meetings
www.fastcompany.com
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How many meetings did you attend last week that lacked a specific agenda, started late, and then ended late? How often did you attend a meeting without knowing why you were even there? How many meetings actually resulted in a new idea or an actionable decision? - 3 Steps Toward More Efficient And Valuable Meetings | Fast Company | Business + In…

Stop Treating Millennial Employees Like Enigmas
www.fastcompany.com
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"In the next five years, millennials will make up half the workforce and 75% of it by 2025... We want to contribute to building something great... with meaning. We’re also talented, driven, and have really high expectations for the companies we join and the type of work we engage in... companies need to ask us what we think and how we feel. Unf…

5 Ways To Make Your Staff Meetings More Engaging
www.fastcompany.com
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Meetings can be the biggest waste of time. Combat that perception by encouraging brainstorming, removing chairs, and yes—offering treats. - 5 Ways To Make Your Staff Meetings More Engaging | Fast Company | Business + Innovation

Busted
medium.com
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Absolutely superlative rant. Number 1 of 16: “When challenged on your aims and intentions you repeatedly say profit and growth. When you should know beyond any doubt that they’re the by-product of being brilliant at something people want. Err?" - Busted — Just Thinking — Medium

28/05/2015
How to make groups more productive? Add women
medium.com
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"a great deal of recent research suggests that interpersonal intelligence may be as important in business ... social sensitivity, or being attuned to other’s moods, feelings, and psychological makeup." - How to make groups more productive? Add women. — Work Futures — Medium

Why Create a Culture of Storytelling? | Mitch Ditkoff
www.huffingtonpost.com
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"People bond. Barriers dissolve. Connections are made. Trust increases. Knowledge is transmitted. Wisdom is shared ... a deep sense of interdependence is felt... If you are part of an organization, no matter what it's shape or size, it's time for some meaning making ... by creating engaging opportunities for everyone, from mail room to board ro…

Sidestepping cognitive biases in group design activities
medium.com
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If you ever wondered why meetings so often lead to the wrong decision ... "... we are wired in certain ways ... that can block groups from processing information effectively, which leads to bad decisions... Gilbert explains how to use diversity and inclusion to get better results from product ideation efforts... One of the most fundamental …

5 Ways to Lead in Challenging Times
www.inc.com
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"In a time of unprecedented challenge, leaders don't just need to lead their companies. They also need to lead themselves. They need strategies for improving their effectiveness while sustaining a sense of professional well-being... In order to survive and thrive, leaders can't just go about business as usual. Business isn't "usual" anymore. It's …

23/04/2015
If you’re part of the system, you’re part of the problem
medium.com
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"The problems that most resist solutions are system problems. In a system problem, if you’re part of the system, you’re part of the problem. This illusion of objectivity is often particularly acute in senior leaders, because there’s a tendency for people to tell them what they want to hear." - If you’re part of the system, you’re part of the pr…

Teamwork + Creativity = Engagement
sloanreview.mit.edu
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"companies are hungry to build employee engagement. At the same time, managers struggle to figure out what works and are reluctant to hand over any autonomy...talent management processes often enforce conformity, legitimize mediocrity and penalize failed attempts at innovative thinking. four Deloitte LLP offices in India... initiated a contest. E…

Management secrets from TaskRabbit’s operations chief
medium.com
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"Stacy sits down with Google Ventures to share her perspectives on startup hiring, leadership, and more." Also a good example of video journalism, but a comparison between total Reads (as measured usign Medium's womderful metrics) vs number of views of the embedded videos - i.e., do people watch them, or just read the textual summaries? - Manage…

Collaborating Online Is Sometimes Better than Face-to-Face
hbr.org
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"If you’re embracing online collaboration as a necessary evil — the only way to work with an increasingly dispersed team of global or remote workers, for example — then you’re doing it wrong. Online collaboration is not a second-best substitute for face-to-face work: It’s a complement with its own perks and benefits." - Collaborating Online Is So…

Creating a surge around change
www.mckinsey.com

"in the cause of wider employee participation... there’s more to success than just investing heavily in the latest Enterprise 2.0 technology platforms. Large-scale engagement of the workforce requires, first and foremost, a firm grasp of organizational culture and its social dynamics, a psychological understanding of what triggers new behavior, …

Make Way for Generation Z
www.nytimes.com
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"Generation Z (born starting in the mid-90s to the early ’00s... are poised to be somewhat different from the millennials... Filling the talent pipeline has never been so critical now that the United States is facing a skills gap in most industries. Even if you’re a small operation, you can still have a Gen Z internship program. These children ar…

"History mode’ from GOV.UK
insidegovuk.blog.gov.uk
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"Most visitors to departmental and agency content want to see what the current position is, so there is a need to manage historical content. Users expect this to be available. In the past there have been different approaches to this. Having a single government website gives us an opportunity to make this consistent, manageable and effective for u…

26/03/2015
Strategy versus Design Thinking
medium.com
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"While traditional strategy calls for rigorous analysis and critical thinking, design thinking espouses ‘thinking by doing’. The key is to find the sweet spot between the two approaches." Nice exploration of overthinking vs. underthinking: "... overthinking — aka ‘death by analysis’. An obsession with minimizing risk leads to the inability to ma…

Remote workers are more engaged?
research.gigaom.com

"There has been a strong increase in the proportion of workers that are disengaged in the past five years, perhaps doubling ... the costs of this disengagement can be very high... remote workers - those that work somewhere other than where their boss works - are more engaged.... when workers are remote, the leader's behaviors change, and that .…

Why are disengaged employees disengaged?
medium.com
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" the 3D Workforce: Distributed, Decentralized, and Discontinuous... is really a 4D workforce, however, because these is a fourth factor: Disengagement." Good overview of some recent research, with some conclusions such as: "...as companies become more fast and loose with the transition to social business models of operations, employee engag…

Are you ready for digital transformation? Probably not
medium.com
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"digital transformation... the application (or reapplication) of digital technologies and the restructuring of operations to better engage with customers, the company ecosystem, and the greater marketplace... We have rocketed into a new economy - a new era - where much of what we knew and relied upon ten years ago is being superseded by new ins…

Why most digital transformation projects fail
medium.com
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"most digital transformation deployments fall into the 'deploy and pray' category, a minority address known pain points and use cases, whilst only about 20% of projects involve a concerted organisation-wide roll-out aimed at creating a connected company. ... paradigm shift is needed to go beyond just adopting social technologies towards creating a…

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