When people watch a live video after the fact, the engagement graph provides a valuable signal that can help people explore the video and easily identify highlights that they may find engaging...the engagement graph could push broadcasters to pepper their streams with moments of delight...

remake the newsroom in a bid for "journalistic dominance."... shift away from commodity coverage. ... incremental developments — readers can find those anywhere in a seemingly endless online landscape. Instead, it favors hard-hitting 'only-in-The New York Times' coverage: authoritative journalism and information readers can use to navigate their l…

imagine instead if news were a service whose aim is to help people improve their lives and communities by connecting them not only to information, but also to each other, with a commercial model built on value over volume... select communities that identify themselves as communities (that is: not fake, demographic labels like “millennials”) and th…

The candidate for the far-right Freedom Party in Austria lost the country’s cliffhanger presidential election on Monday by the slimmest of margins. Still, it was an example of the electoral gains made by right-wing parties in a growing number of European countries

what product designers do to your mind. They play your psychological vulnerabilities (consciously and unconsciously) against you in the race to grab your attention. I want to show you how they do it.... The “most empowering” menu is different than the menu that has the most choices... When we wake up in the morning and turn our phone over to see a…

Publishers can get all the benefits of the mobile web with all the functionality of mobile apps thanks to Progressive Web Apps... Here’s a primer: - build a mobile website that can perform super-fast and behave just like an app... lets people interact with it like an app without the hassle of downloading it. - can load on a number of browsers an…

This isn’t the first time I’ve covered the impact of social media on news; technologies like augmented reality; and the impact of both on society. It is the first time these Top3ics have meshed so perfectly in one month.

Do we want Facebook to act as a news site? It certainly never started out that way... it actively didn’t want to be impartial — it wanted to be personalized.... Facebook doesn’t care one way or the other, as long as people see what they want. Yet we, as users, made Facebook into a news source...Facebook turned to curation, fueled in part by humans…

To demonstrate how reality may differ for different Facebook users, The Wall Street Journal created two feeds, one “blue” and the other “red.” If a source appears in the red feed, a majority of the articles shared from the source were classified as “very conservatively aligned” in a large 2015 Facebook study. For the blue feed, a majority of each …

“Trump leveraged a perfect storm... social media (big following), brand (celebrity figure), creativity (pithy tweets), speed/timeliness (dominating news cycles)"... Combining modern-day fame and an age-old demagogy, he bypassed the ossified gatekeepers and appealed directly to voters through a constant Twitter stream that seemed interrupted only b…

we provide an overview of concerns that have dominated the public information policy discourse, and review the main insights from empirical research We conclude ... there is no empirical evidence that warrants any strong worries about filter bubbles. Nevertheless, the debate about filter bubbles is important. Personalisation on news sites is stil…

The three-part process by which the gross becomes the taken for granted has been on matchlessly grim view this past week in the ascent of Donald Trump... thin-skinned authoritarians ... do not arrive in office and discover, as constitutionalists do, that their capabilities are more limited than they imagined. They arrive, and then make their powe…

developers should not only be included in design and usability work from the beginning, they should also meet the people who eventually use their product... Developers need to be more vocal about the need to be included at these early stages... Excluding the developer from the design process will do nothing but prevent the project from living up t…

His incoherent and contradictory utterances have one thing in common: They provoke and play on feelings of resentment and disdain, intermingled with bits of fear, hatred and anger... he has tapped into is what the founders most feared when they established the democratic republic: the popular passions unleashed, the “mobocracy".. Successful fascis…

Just putting this up there for all those who think:a) a ‘view’ on a LinkedIn post is like a pageview on your blog or site. It’s not: it’s a ‘stream view’, a la Facebook, and does not tell you how many people actually clicked and readb) LinkedIn are consistent and care about their bloggers. They aren’t and they don’tMore: see LinkedIn Community for…

There is no such thing as neutrality when it comes to media. That has long been a fiction... It’s also dangerous to assume that the “solution” is to make sure that “both” sides of an argument are heard equally... It is even more dangerous, however, to think that relying more on algorithms will remove this bias.Recognizing bias and enabling process…

Here is an overview of how Trending Topics works:

Instead of trying to bludgeon online companies to conform to some opaque standard of objectivity, we need to shift towards more fruitful endeavors... none of the outlets mentioned by name... are particularly well known news institutions... the underlying bias might not be based on institutional outlook, but an internal pressure to cite sources wit…

A year ago today, Facebook introduced Instant Articles... people are 20 percent more likely to read Instant Articles, which are accompanied by a lighting bolt icon in the feed, and 30 percent more likely to share them with friends...70 percent less likely to bounce... 30 percent more likely to share ...tests with some publishers where we help them…

Facebook’s reputation for neutrality took a major hit...not all of the examples cited by the employee indicate journalistic malpractice. Curators were told to not “trend” a story if only Newsmax or Breitbart... reported it. This is just good editorial guidance: Breitbart and Newsmax have a reputation for playing fast and loose with xenophobia and …

"trending” section of Facebook... functions sort of like the front page of a newspaper...The difference comes down to a distinction in how newspapers and Facebook judge what’s important to their readers...Facebook is playing editor all the time—it’s just that we don’t recognize it, because the editorial influence takes a different form than it wou…

Leaked internal guidelines show human intervention at almost every stage of its news operation, akin to a traditional media organization... This week the company was accused of an editorial bias against conservative news organizations... much of its news gathering is determined by machines... But the company relies on a small editorial team to det…

Imagine that we have heard the sentence “The dog chases the cat” several times, but we haven’t ever heard the sentence “The cat chases the mouse”. As soon as we hear it, we infer that cats do some things similarly to dogs: at least they also chase. But we know even more: we also know that “cat” have the same syntactic behaviour in the latter sente…

The filter bubble... has evolved. Algorithms, network effects, and zero-cost publishing are enabling crackpot theories to go viral... impacting the decisions of policy makers and shaping public opinion, whether they are verified or not... Facebook's news feed ... tailored just to us ... to keep us interested and happy... drives engagement and mor…

the model of traditional venture capital didn't work for the kind of projects that interested me. It works well for consumer tech, but it doesn't work as well if you want to do anything long term... began working with two others on fleshing out that model- which was a hybrid impact investment fund... The problem is a lack of valuable deal flow... …

the distance between strategy and execution is unfathomably wide for most businesses and executives... Strategy people too often have ideas that aren’t rooted in the reality of the operations. And operations people too often aren’t invested in executing the plans that the strategy people craft for them.... saying a specific individual is responsi…

When it comes to a wide variety of issues ... many of us have opinions that are based on fear or ideology, rather than on what the science says... we even vote (or ask our representatives to vote) on not just policy but on the science ... voting on science is completely antithetical to the entire enterprise ... debate in science isn’t about achiev…

The Turing Test is supposed to determine whether a machine can think, or seem to think. How would you test whether a machine can process and simulate feelings so well that a human user could develop real feelings for it? Well, how do you test whether you could love anyone?You flirt.... The goals of flirting... resemble the goals of contemporary …

Trump staged a rally in which three girls–called “The Freedom Kids”–lip-synched a pop song praising the brutality of their incumbent leader. “... Deal from strength or get crushed every time!” they sang... Many Americans found it baffling. For those familiar with the decadent patriotism of Central Asian national performances... it was disconcertin…

...people are willing to engage with longer content (i.e., news stories over 1,000 words) on their phones... All of the articles studied here were read on the mobile web, not via apps. Since most apps are designed to deliver a better reading experience, “that could further the time people are willing to commit to longer stories,”... Pew found no s…