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Overview: Social Media Strategy

Social media can be a time- and resource-vampire if it's not integrated into the rest of your communications strategy.

How is your social media strategy? Are you simply broadcasting your content? That's inexpensive, but you're simply adding to the noise. Do you really want to be part of that problem?

The secret is to not have a "social media strategy": as a separate strategy, it will prevent social media becoming an integral part of your content marketing, community development, digital transformation and innovation strategies.

It also tends to put social media in Team Ghetto, when you should be mainstreaming it across your workforce.

Instead, view social media as a set of tactics within an integrated communication strategy, with each social platform harnessed to your overall communication goals.

Need help? Get in touch.

More services: start with Communication strategy.

Relevant resources

Reuters & Re/code ask Commenters To Leave
www.techdirt.com
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Good overview of the year+ - long debate about comments, trolls & social media, "from the baby-and-the-bathwater dept ... This sudden disdain for traditional comments raises the question: is Facebook somehow immune to stupid comments? Is forcing all news conversation on to Facebook's terms really an improvement in meaningful dialogue?... It's lik…

Podcasting poised to go mainstream
www.ft.com
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(FT paywall) "Serial’s success is the most visible example of a renaissance in podcasting – a format that has been around for a decade but which has received a recent surge of interest from consumers, investors and advertisers." Massively underused medium for EU comms, IMHO. - Podcasting poised to go from niche to mainstream - FT.com

How to Use Visual Content on Social Media
maximizesocialbusiness.com
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" four ways to use visual content to expand your reach and improve social media results" Pretty standard stuff, but "3. Convresation starters" should be used more. - How to Use Visual Content to Improve Social Media Results

All Algorithm Factors behind Facebook's News Feed
blog.bufferapp.com
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"we’re collecting all the Facebook algorithm factors, updates, and changes that we can find and placing them here in this post for easy reference." - Inside the Facebook News Feed: A List of Algorithm Factors

7 social media myths
civilservice.blog.gov.uk
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"We recently updated the guidance for using digital and social media. " - 7 social media myths | Civil Service (gov.uk)

Facebook to throttle "Promotional" Posts
marketingland.com
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"Starting in January, in another blow to organic reach, users will see fewer posts that are solely focused on sales or sweepstakes or reuse ad copy.... hundreds of thousands of people said they wanted to see more stories from friends and Pages they care about, and less promotional content.” Well, duh. Who actually WANTS to see promo junk? Be use…

Ending reader comments is a mistake
gigaom.com
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Interesting reaction to Reuters, who argued "Much of the well-informed and articulate discussion around news... has moved to social media and online forums... But is that enough justification for giving up comments? ... not everyone is on Twitter, and not everyone is on Facebook, and so any conversation or interaction that occurs there will be in…

Trove = algorithmic filters + human curators
gigaom.com
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"Trove wants to get to the holy grail of content by combining the power of algorithmic filtering and the abilities of human curators. So Trove allows you to follow curators and their news-feeds, but also recommends articles and topics based on what it knows about you " - Slashdot founder Rob Malda on Trove and fixing the problem with Twitter — Te…

Innovation Lessons From Taylor Swift?
medium.com
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(Editor's note: Ms Swift is apparently a pop star) "The most successful businesses today are movements more than companies. Movements don't market. Movements inspire and engage. They create an emotional connection through storytelling. Not stories to be enjoyed passively but stories we see ourselves in, stories we can actively participate in...…

Telling stories through interactives at Al Jazeera English
www.journalism.co.uk
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"Al Jazeera English ... has developed from a TV channel to a media organisation with a multiplatform offering ranging from written news to interactives.... the outlet uses interactives as a way to offer its audience a fuller picture.... we complement the coverage on all the other platforms and the coverage on TV... Telling stories built with peop…

10 tips for using audio in storytelling
blog.wan-ifra.org
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"The latest trend in storytelling is not driven by super-innovative technology. It requires no expensive accessories and is accessible to all ages and backgrounds. It’s called LISTENING." Gotta love an article which starts like that! Apart from the practical guidelines promised, I liked its observation "about the temporal nature of sound - unable…

When should you (not) blog?
moz.com
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"blogging is so hyped as a panacea, you'd think that simply adding a blog to your site would also help you find the perfect spouse, cure the common cold, and even turn lead into gold. ... you should always question anything that's touted as the right answer for everyone (and everything). So should you blog?... let's look at a few examples of w…

Pew: Cell Phones, Social Media and Campaign 2014
www.pewinternet.org
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"Cell phones and social media platforms like Facebook and Twitter are playing an increasingly prominent role in how voters get political information and follow election news, according to a new national survey by the Pew Research Center." Interesting that Republicans are more suspicious of "traditional media filters", given Fox News. - Cell Phon…

If you don’t like algorithms, you probably wont like the future of Twitter
gigaom.com
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"this is a slippery slope at best: once you have made the decision to alter the flow ... based on abstract criteria programmed into an algorithm, then at some point you are going to decide ... to hide or remove certain things ... to improve the signal-to-noise ratio ... The whole point of having a social network in the first place is that the peo…

Tips and Tricks for using JustUnfollow for Instagram and Twitter
www.justunfollow.com
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"Copy Followers is one of our awesomest and greatest feature ever! You can follow any twitter users followers. Just enter the twitter username and we will fetch the followers of that user and display them to you. Though this seems simple, behind the scenes a lot of things happen. We will pull the followers of the twitter account you mention and a…

30/10/2014
Brand New HBR.org
blogs.hbr.org
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"We've created a place for you to save articles you've found useful and organize them into reading lists you can share with your colleagues and contacts. You'll be able to choose topics and industries ... we'll create a feed of all the content you've told us you're interested in.... To make homepage more useful ... we've given you four differen…

30/10/2014
How Facebook changes how users consume journalism
www.nytimes.com
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"Facebook say that the more time users spend at its site, the more likely there will be a robust exchange of diverse viewpoints and ideas shared online. Others fear that users will create their own echo chambers, and filter out coverage they do not agree with. ... [that] “is when you get conspiracy theories.” - How Facebook Is Changing the Way It…

27/10/2014
Facebook Offers Life Raft, Publishers Wary
www.nytimes.com
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"publishers [could] simply send pages to Facebook ... hosted by its servers ... with ads that Facebook sells. The revenue would be shared. That kind of wholesale transfer of content sends a cold, dark chill down the collective spine of publishers... Media companies would essentially be serfs in a kingdom that Facebook owns." - Facebook Offers Li…

27/10/2014
Plus ça change ...
mathewlowry.myhub.ai
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An organisation which cannot remember cannot learn; an organisation which cannot learn cannot improve.

Facebook Rides a Wave of Web 1.0 Nostalgia
nymag.com
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"It's also possible to see Rooms, Ello, and Tilde.club as a rebuke of the new internet _ a place dominated by designed-by-committee apps that raise millions before the first users even sign up, where interactions are either real and largely mundane (Facebook, Instagram, most of Twitter), or shadowy and toxic (Yik Yak, Reddit, 4chan). These new exp…

24/10/2014
How Facebook and Google Dominate Media Distribution
www.mondaynote.com
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"The news media sector has become heavily dependent on traffic from Facebook and Google. A reliance now dangerously close to addiction. Maybe it’s time to refocus on direct access... Which company in the world wouldn’t be seen as fragile when depending so much on a small set of uncontrollable distributors? for a news, value-added type media, the…

21/10/2014
How Facebook is wrecking political news
kernelmag.dailydot.com
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After the standard survey of Facebook's impact on news & democracy, an interesting analysis of the way Facebook's: "trending topics has had a deeply pernicious effect on the way news is produced... encourages publications to look for what's trending and pump out something on that subject as quickly as possible... lots of quickly aggregated p…

21/10/2014
Facebook Pages, Groups and Profiles
mashable.com
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"With several overlapping features, Facebook's Pages, groups and profiles leave many users confused... each has its own purpose and works for different types of content." - What's Really the Difference Between Facebook Pages, Groups and Profiles?

20/10/2014
Participation Success Factors: a quick followup
mathewlowry.myhub.ai
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What happened when 60 odd people had a go at the Participation mindmap?

Facebook isn’t your enemy, but it’s not your friend either
gigaom.com
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"trying to game the algorithm doesn’t work, and that the only real secret to getting lots of interaction from Facebook for your content is to create and post great content (this was always Google’s argument as well). But what is great content? ... is it clickbait that drives people to share, or is it in-depth analysis of important topics?... by g…

Vine as a social storytelling resource
www.journalism.co.uk
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"journalists should see Vine as a resource for more social storytelling,... A key step for producing a good Vine is to think "video first", and build the story around the element that you want to visualise... "A good Vine is one that you want to keep watching ... It's not a story, it's not a tweet, it's a little tiny loop that should look good." …

Good intro on social logins and the end of the anonymous web
qz.com
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"The notion that the world outside its homepage remains anonymous is increasingly untrue. Millions of internet users voluntarily give Facebook, Google, and others access to their movements across the web and on mobile when they use “social log in,” or the ability to sign in to a website using credentials from the big identity providers.... as mob…

News startup's online community
www.cjr.org
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"Staff also emphasizes building relationships between readers and journalists... strengthen reader engagement by making writers, experts in their field, more visible to build a closer relationship between them and readers, and by encouraging readers to contribute with insights. (At De Correspondent, subscribers are “members” while comments are ref…

07/10/2014
Say Ello, wave goodbye | neurope.eu
www.neurope.eu

"With a joyous lack of irony, people complained that the Elio funding meant they would have ads and sell users data, meaning they shouldn’t be trusted. They complained on Facebook. The speed of which Ello gained traction, even when it was still in alpha showed that Facebook may be weaker than assumed... The main reason people use Facebook and Twi…

06/10/2014
Venture-backed US media: over-funded & over here?
mathewlowry.myhub.ai

If you care about EU democracy you need to care about European media, particularly as the upcoming US media invasion gets underway. They'll be pushing on an open door when they get to Brussels.

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