Overview: Business

illustrates the current limitations of artificial intelligence... a human being invisibly takes over, responding to your request as if the algorithms were still at the helm... to reveal how people would react to an omniscient virtual assistant, and to provide data that would let the algorithms learn ...progress has been harder won than expected...…

if everyone has the same information, the crowd is no smarter than a single individual... a diverse collection of opinions, especially including minority views, is crucial for creating a smart group... we have an innate desire to imitate our peers... it may also be because of a rational, profit-seeking motivation... The more complex the situation…

Venting my spleen a little over on Medium.

Everyone wants to test and learn, so long as it’s failing fast without the failure... to win the award for taking the risk, so long as it wasn’t risky... Innovation is sweaty, risky, terrifying and takes balls... Innovation is the opposite of what we are pretending the word means.

there is no obvious way to design such a system so that it could always explain why it did what it did... How well can we expect to communicate—and get along with—intelligent machines that could be unpredictable and inscrutable? ... a journey to the bleeding edge of research on AI algorithms... including a meeting with one of the great philosopher…

becoming a learning organization was nothing like winning a marathon ...cultivating an award-winning orchard... nurturing systems and culture to produce meaningful results... We embarked on a systematic and phased approach to cultivating the organization we all wanted.

there are a number of companies looking at ways to apply AI, machine learning and related concepts to recruiting... we see glaring limitations to applying machine learning and AI to screen candidates based on their CVs and social media profiles alone... CVs alone fail to capture individual performance and contribution, raw talent, actual competenc…

As ML algorithms solve bigger and more complex problems... training them can require massive amounts of pre-labeled data.... As recently as 2015, only large companies like Google, Amazon and Apple had access to the massive data ... The democratization of ML gives individuals and startups a chance... But access to data is only one way in which M…

innovation is a series of steps, and that innovators possess certain characteristics... Almost everybody [has] innovative traits... the ability to think abstractly, having deep and broad knowledge, curiosity, openness to risk, grit, and dissatisfaction with the status quo... seek out experiences to put those traits to use

There’s no shortage of resources about Digital Transformation on my Hub, but ... I’m not sure I recommend all of them. This edition includes three I do

business gurus ... identify the “one true path” to success... when applied to the real world, their advice doesn’t apply as cleanly as they promise and they often contradict each other... Simple rules rarely apply to a messy world... one common theme ... Great innovators constantly seek to identify new problems.

Many famous scientists have something in common—they didn’t work long hours... lives were full and memorable, their work was prodigious, and yet their days are also filled with downtime... great students didn’t just practice more than the average, they practiced more deliberately... engaging with full concentration in a special activity to improv…

not necessarily easy to get buy-in from the organization... different parts of the organization are responsible for their own little bits so you can’t always do it within your own team.

Federated Learning enables mobile phones to collaboratively learn a shared prediction model while keeping all the training data on device, decoupling the ability to do machine learning from the need to store the data in the cloud.

the international artists and technologists creating our popular ideas of the future do so in contexts shaped by the pursuit of profit or power. If you can render the future in advance, after all, maybe you can also control it.

“agile” describes so many different work systems that it’s become an almost meaningless term... for IBM “the leaders have to be with the squads [his word for small teams] and the squads have to be in a location.”... Research suggests remote workers are more productive and log more hours than employees who work in the office, and for many companie…

as CEO... your power and privilege leave you insulated... from information that might challenge your assumptions and allow you to perceive a looming threat or opportunity. Ironically, to do what your exalted position demands, you must in some way escape your exalted position... at firms that are highly successful innovators, leaders are especiall…

every Chinese ... ”Citizen Score” will determine under what conditions they may get loans, jobs, or travel visa to other countries. ... individual monitoring would include people’s Internet surfing and the behavior of their social contacts... algorithms know pretty well what we do, what we think and how we feel—possibly even better than our friend…

An effective communications strategy must be connected to other strategies, usually managed by different departments. Reframing it as central to your organisation’s innovation strategy helps sidestep turf wars. 

More than two dozen governments... have a team of behavioral scientists tasked with ... “nudge” their citizens toward what they deem to be higher levels of well-being... “nudges” are value neutral... both achieve altruistic ends or more malicious ones... our environment (and the government) is always exerting some influence on our behavior, so we’…

become the best at something no one else is attempting... Attracting customers isn’t something you “bolt on” in the end. It’s something you work on at every stage of your business, and your unique selling proposition is the first stage... how do you define yours?... when you try to please everybody, you end up pleasing no one... connect more stro…

If there’s a single Top3ic running through the following stories, it’s probably Artificial Intelligence (AI), but I’m deeply into learning about psychology for the moment, so that’s my starting point.

idea is that the human agents only handle requests too complex for a bot. But the enterprise software companies building automated responses and those that manage live chat services for workers are jostling over how to do the so-called “handoff,” or the step in which a customer gets routed from a bot to a human

Over the past week in our Understanding AI series, we heard from a group of professionals exploring the impacts of AI... Sales coaches are valued, highly experienced, and well-paid. It’s hard to believe that a machine could potentially put them out of work, and yet…look at the data. And Sales’ counterparts over in Marketing are hardly any safer...…

Convergence is occurring not just across the technology and future scenario curves, but also the various aspects of social change... the social dimension is impacted or squeezed by the curves, while at the same time, social change has a reciprocal effect

model to assess human beings based on five personality traits, known as the "Big Five." also known as OCEAN... openness, conscientiousness, extroversion, agreeableness, neuroticism... their needs and fears, and how they are likely to behave. ... the problem with this approach was data collection... Then came the Internet. And Facebook... on the b…

still ... publishing "dutiful, incremental pieces," ... designed to fill a daily print edition... dominated by long strings of text... a series of goals for areas including visual journalism, reader engagement, newsroom training and diversity... new content management system... build stories with visual elements and examine what the final produ…

Leadership is the art of inspiring others to make a story come true. Therefore, if you’re leading people, you’re telling them a story ... great storytellers ... are going to recruit better... darlings in the press... raise money more easily ... close amazing business developer partnerships... have a strong and cohesive corporate culture ... core…

Use the brightest ideas from your people to grow your business faster. ... Idea Drop is smart and intuitive idea management software.

Fuller knew... new ideas might emerge from the chance meeting of disparate information in a curious mind