when people are confronted with moral dilemmas, they do indeed respond differently when considering them in a foreign language than when using their native tongue.

“the news on Facebook is what Facebook says it is.”... before the arrival of the internet news in newspapers was what newspapers said it was... the controllers of news outlets - newspapers, TV and radio, online - make choices about what to publish and, more significantly, what not to publish. Facebook’s increasing dominance over advertising is c…

with newsrooms reeling... a weakening of the stable platforms threatens to cause general informational impoverishment, a degradation of the entire information ecosystem. Adding to the worry, people today are exposed to news ... through a single platform—mainly social networks, which tend toward a clustering of like-minded individuals. Together,…

This idea is counterintuitive for us bot-developers because it seems to go against the whole idea of natural language processing.But I quickly realized that suggesting questions was really important... who wants to physically type out an entire question?.. SelenaBot ... also does a quiz ... shows you tour dates, social media updates, lets you lis…

at The Information, the subscription-based tech news publisher, comments and community aren’t just intact — they’re a selling point... The Information puts its members front and center. Subscribers get their own bio pages... its subscription call to action entreats visitors not to get access to great information or level up their tech and media k…

‘Ask’ enables editors to create embeddable forms to invite contributions from readers. These could come in several formats, including text, photo, video, audio. The contributions can be (optionally) linked to existing user profiles. Editors can filter, sort, share, and manage the contributions, and then display the best ones in a gallery.

I find value in reader comments that can’t be adequately reproduced elsewhere. The argument that the conversation has migrated to Facebook and Twitter is flawed. ... they are no substitute for having discussion take place where the story itself lives. ... News organizations should fix online comments rather than ditch them... the feedback is... f…

One small tag for Facebook, one giant disaster for your favorite publishers... For publishers sharing native ads ... have to tag the brand in the post... that brand’s marketing team gets access to the post’s insights... allow savvy marketers to calculate just how big a margin publishers are taking on these campaigns — and potentially walk away fe…

I’m not saying that these are the only principles that work on Twitter. But I think they’ve worked for me, and for my purposes.

Since Facebook made its livestreaming feature widely available earlier this year, publishers have been experimenting with on-the-spot video in a variety of ways... we are starting a series of in-depth articles chronicling their experiments IBTimes UK has been working on three different live video formats: Q&As; with columnists and reporters, panel…

BBC Business Unit has been experimenting with 'news you can use', a concept which mimics tutorials and informational videos popular with YouTube viewers, in a bid to engage a wider audience on social media... Using just his mobile phone, Shaw is able to shoot videos quickly and easily, wherever he can grab the interviewees.

media outlets are using different strategies when it comes to Instagram Stories versus Snapchat... I talked with The New York Times, National Geographic, and Sports Illustrated ... to understand how they are trying to make use of Instagram Stories for a new kind of visual narrative.

All silos are not equally silo-y.... Twitter is a silo, but I can reliably point to a tweet from outside Twitter... we could come up with a Consumer Reports-like rating for all sites that indicates how much they participate in the open web at a content level.

How nice to see Intrasoft to wake up to the nice Tumblr I built for them a while ago ;)

All hail the Trump-o-Meter, a short post on Medium

repeating a lie, which is generally part of the debunking process, can reinforce it. ... confirmation bias leads people who want to believe something to believe it even more after they’ve been shown they’re wrong.

“We were keen to test on small niche audience... Bots will work better when they are more targeted.”... On the transfer deadline day ... 43 percent of chatbot subscribers clicked through ... On an average day ... closer to 23 percent. engagement is high because an individual is choosing to engage with it and the experience is ... personal... ca…

Within five years robots and so-called intelligent agents will eliminate many positions in customer service, trucking and taxi services, amounting to 6 percent of jobs... The bots of 2021 will be much better at understanding human language, and they will be better at learning from users and increasingly able to handle more complex scenarios.

This report is the first in a series to be issued at regular intervals as a part of the One Hundred Year Study on Artificial Intelligence (AI100).

Facebook found itself in the middle of another media controversy last week... like watching an old couple fight: they are nominally talking about the same episode, but in reality both are so wrapped up in their own issues and grievances that they are talking past each other... Facebook screwed this up. But that doesn’t change the fact that Facebo…

Work management... the current state-of-the-practice in task management. Task management tools formerly were limited to a list of tasks... Nowadays, the most competitive tools incorporate social communications, like chat, @mentions, and messaging: these I consider work management tools, like Asana, Trello, and many others. I recently published a G…

Quick response to Baekdael’s Are you under estimating prototyping?, over on Medium: "Your excellent post reminds me of a participation project a few years ago for a government organisation. Ostensibly, it was going to ‘open up’ EU decisionmaking to the public ..."

prototyping is a great tool for developing user interfaces. But that is just the tip of the iceberg... you can prototype pretty much anything. Anything from a customer service interaction to streamlining a factory line process. Here are just a few ways prototyping could improve the user experience... They are a great collaboration tool. Instead…

Times’ Maker Week — a weeklong initiative for the paper’s developers, designers, product managers, and other newsroom staffers to take a break from their typical work and focus on other projects... the Times holds quarterly Maker Days where staffers can spend a day doing research or pursuing another type of learning opportunity that they may not …

Had a great time setting up and running a blogging competition for the EU Commission’s Regional Policy department. It’s not over yet, though: the three winners announced today are coming to Brussels this October as fully accredited journalists to European Week of Regions and Cities. 

it’s too soon to declare that we have entered a “post-fact” apocalypse... great majority of people learn about political news from mainstream, relatively centrist media sources, not ideological websites or cable channels... a sizable fraction of total political news consumption by Republicans was devoted to heavily conservative-aligned outlets lik…

We’re serious journalists who understand audiences and analytics. But we see a plethora of story ideas — and people — in all of that data.

Most bots today are a simple one and done... draw a crowd, people play with them temporarily only to disregard them minutes later... a huge opportunity for those of us who can create a remarkable experience... Here are a couple of insights:

Instead of pushing news, it’s going to gather news. ... It’s not only going to tell you funny, interesting, and insightful stuff. (Although it will.) It’s also going to ask questions... depending on whether you’re a conventiongoer, a protester, or watching along at home. And it will use those reactions and inbound information to inform BuzzFeed Ne…

to connect with protesters and delegates on the ground ... and to experiment with what it looks like to deploy a bot as a reporting assistant.Now we’re delighted to share the code behind it: