crowdsourced trustworthiness ratings are actually much less effective if they exclude the ratings from people who are unfamiliar with a given site. Which is what Facebook plans to do.. “a lack of familiarity is an important cue for untrustworthiness... Excluding ratings from participants who aren’t familiar with a given news source ... “dramatical…

algorithm is the single most important engine of YouTube’s growth... one of the “largest scale and most sophisticated industrial recommendation systems in existence”... Lewd and violent videos have been algorithmically served up to toddlers ... “We learned to fuel it and do whatever it took to please the algorithm.”... how did that happen? And wha…

it’s leaps-and-bounds more useful to prototype your UX with a user’s real content than it is to test with real ML models... By re-orienting the conventional AI paradigm from finding ways to make the machine smarter, to exploring ways to augment human capability, we can unlock far greater potential in machine learning... we have a tremendous opp…

a test case where AI assisted high school students in their transition to college, helping them to navigate the many twists and turns along the way... students ... who received Pounce outreach completed their required pre-matriculation tasks and enrolled on-time at significantly higher rates ... Pounce reduced GSU’s summer melt by 21%... the wor…

time to deliberately focus on design for interconnectedness and relationships ... customer (user) centric design created a narrative of isolation: the customer is ... someone that is provided with a solution ... to get the job done... [but] research ... explained that customers (users) may often look to engage more deeply with products... relat…

Americans believe that the media have an important role to play in our democracy — yet they don’t see that role being fulfilled... Here are 10 findings that stood out to us:

If using a beautiful content management system doesn’t miraculously solve a media company’s cash flow problems, what will? If short videos, or elaborate commenting systems, or mobile storytelling, or interactive graphics, or Snapchat Stories, or Instagram hashtags, or Instant Articles, or Google AMP, or programmatic advertising, or native advertis…

Deep learning’s advances are the product of pattern recognition: neural networks memorize classes of things ... But almost all the interesting problems in cognition aren’t classification problems at all... The systems are greedy because they demand huge sets of training data. Brittle because when... confronted with scenarios that differ from the …

it just felt like the conversations that we were having subsequently were actually pretty shallow and actually pretty useless, because we were talking over each other because everybody meant different things... we can only really start talking about interventions if we understand what we’re talking about... I say, “Please don’t use the term.” “Yea…

Google is suspending a search feature that displayed fact checks associated to publishers after receiving criticism from conservative news outlets.... Reviewed Claims column that matched outlets’ disputed claims with fact checks contributed by independent fact-checking organizations to the Schema.org ClaimReview markup... The Daily Caller publishe…

We made a fake news detector with above a 95% accuracy (on a validation set) that uses machine learning and Natural Language Processing that you can download here. In the real world, the accuracy might be lower... we decided to just try and scrape domains that were known fake, real, satire, etc. and see if we could build a data set quickly... Th…

The News Quality Scoring (NQS) will combine quality journalism content with new machine learning algorithms... as batch of stories enter the platform, they are scored on a 1-5 scale ... quality ... automatically and in real time.... Quantifiable Signals ... look at structure and patterns of the HTML page, advertising density, use of visual eleme…

attempts to put a lid on the practice with tweaks to the platform are doomed to failure while the basic business model of a social network is advertising-driven, algorithmically-run and attention-focused.... the entire industry is built to leverage sophisticated technology to aggregate user attention and sell advertising... an alignment of interes…

Facebook will rely on users to rate how trustworthy groups, organizations and media outlets are... Leaving trustworthiness ratings to users without addressing online political polarization risks making civic discourse even more divided and extreme... Facebook needs to take responsibility for the content it publishes and republishes. It can combine…

a new pathway that can lead away from the abstract depiction of objects and toward a more visceral sense of real-life scale and physicality

One of the applications of The News Quality Scoring platform I’m currently working at the John S. Knight Fellowship at Stanford is to foster curation processes, using a feature I call “Smart Curation.”... relies on current machine learning techniques... like Word2vec or, GloVe ... used in the development of the News Quality Scoring Project

it will rank news organizations by credibility based on user feedback... trust rankings will emerge from surveys ... Google announced it would cancel a two-month-old experiment, called Knowledge Panel, that informed its users that a news article had been disputed by independent fact-checking organizations... Facebook learned the wrong lesson fro…

“death by PowerPoint,”... sucks the life and energy out of ... meetings... spreadsheets rife with errors and macro miscalculations. Email and chat facilitate ... inbox overload ... So what makes artificial intelligence/machine learning (AI/ML) champions confident that their technologies will be immune to comparably counterproductive outcomes? ... …

I read much faster than people talk, so they’re not a good way for me to learn things... the actual goal... is to reify the importance and social status of the conference organizers and speakers... There seems to be a widespread mindset that all you really need to succeed is insight... what separates success from failure is a sufficiency of sage a…

Fake News is suddenly on the boil in the Brussels Bubble. Here are some ideas I brainstormed earlier this week. Comments welcome.

Wales wants to bring the power of the Wiki community and the wisdom of crowds to bear on the media business by creating a hybrid model... local community members can help direct the work of WikiTribune journalists when such events occur, suggesting avenues to explore and co-creating a more permanent news resource that will serve a longer-term comm…

algorithmic systems don’t simply cost money to implement. They cost money to maintain. They cost money to audit. They cost money to evolve ... divert taxpayer money from direct services, to lining the pockets of for-profit entities under the illusion of helping people....a diversion of liability ... those in powerful positions blame the algorithms…

a lot of psychology and other social science studies... participants are overwhelming Western, educated, and from industrialized, rich, and democratic countries... not only are they WEIRD, they are overwhelmingly college students in the United States participating in studies for class credit.... from countries that represent only about 12 percent …

discovering a filtering algorithm's existence in a curated feed influences user experience, but it remains unclear how users reason about the operation of these algorithms.... Interviews revealed 10 "folk theories' of automated curation... Users who were given a probe into the algorithm's operation via an interface ... visible …

“data is the new oil” ... your company can consider itself lucky. You collected all this data, and then it turned out you were sitting on an oil reserve ... when you have that sort of luck, it is probably a good idea to ask “Are we really that lucky?”... the data you are sitting on now... accumulated over time, is the type of data used to build t…

regulation needn’t be such a compliance burden... an opportunity - how can we sustain a sophisticated and modern regulatory system, and at the same time manage complexity for end users?... re-imagining regulation as an open platform, based on digital logic... supports a future ecosystem of digital regulation tools and services... working with gov…

it is more important than ever to define what “fake news” actually is, and what it is not... BBC Media Editor Amol Rajan has identified three sorts ... Huffington Post blogger ... five sorts... First Draft and ... Shorenstein Center... seven sorts... @DFRLab... fake news is “deliberately presenting false information as news.”... disinformation...…

Over the coming years, we’ll see the BBC develop and roll-out more and more machine learning algorithms for storing, retrieving, tagging and possibly even creating content.... What if we lock our audiences in to what they just want to hear, never challenging them? ... Should the algorithms we use be open to public scrutiny?... inform our own thin…

How do we convert users playing the game into users who would complete the survey?... take our readers on a visual journey around the world so they could explore where a news story happened. As a payoff, for every correct answer, the user would collect a stamp in their virtual passport... opted to follow an interesting take on the minimal viable p…

my team and I studied how people use different information when it comes to voting... presented voters with ... “Public information” was seen by everyone and referred to as “expert”. “Private information” was given to individuals and referred to “personal opinion”... with a probability of it being correct,... They followed their personal informa…