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Overview: Social Media Strategy

Social media can be a time- and resource-vampire if it's not integrated into the rest of your communications strategy.

How is your social media strategy? Are you simply broadcasting your content? That's inexpensive, but you're simply adding to the noise. Do you really want to be part of that problem?

The secret is to not have a "social media strategy": as a separate strategy, it will prevent social media becoming an integral part of your content marketing, community development, digital transformation and innovation strategies.

It also tends to put social media in Team Ghetto, when you should be mainstreaming it across your workforce.

Instead, view social media as a set of tactics within an integrated communication strategy, with each social platform harnessed to your overall communication goals.

Need help? Get in touch.

More services: start with Communication strategy.

Relevant resources

Algorithm writers need a code of conduct
www.theguardian.com
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taking us towards what an American legal scholar, Frank Pasquale, has christened the “black box society”... subtitle – “the secret algorithms that control money and information” ... it’s not just about money and information but increasingly about most aspects of contemporary life... we know that Facebook algorithms can influence the moods and t…

07/12/2015
So you want to reform democracy
medium.com
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If there was an idea that could ‘fix’ democracy, it would have been thought-up already... When I started working on GovTrack, I thought I was building an accountability tool. If only the American public had more information they could head-off failures in government by voting more effectively in elections. ... I was wrong. The world is complic…

Productivity, innovation, community & more (Top3ics, 1 Dec)
mathewlowry.myhub.ai
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Over 40 new resources ... some great longreads to enjoy as the nights grow long, the productivity tips you’ll need to find the time to read them, and a free set of steak knives. The Christmas season, after all, is almost upon us.

Instagram’s Latest Platform Tweak is a Big Deal
medium.com
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While the platform has long been a bastion of visual storytelling, it has also been historically lax with its limitations on gratuitous writing and hashtagging. That all changed today... An epidemic of hashtag fatigue is coming... The first step was de-prioritizing the hashtag in discovery feeds. The next step is burying it in yours... To e…

Doing your thinking in public
mathewlowry.myhub.ai
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For Jay Rosen... Blogging is doing your work in public… For me it’s slightly different – this is where I do my thinking in public

Communications, community & participation: learning from NHSCitizen
mathewlowry.myhub.ai
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This week NHSCitizen - one of the case studies I brought to myEuroPCom 2015 workshop on online communities- holds its first NHSCitizen Assembly, where the NHS Board meets citizens to ActionPlan the participants' top 5 priorities. Time to summarise the Hangout-On-Air I had on NHSCitizen with the Democratic Society's Anthony Zacharzewski,

How We Use Data to Suggest Tags for Your Story — Data Lab — Medium
medium.com
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Just as you’re about to publish your draft, we’ll suggest a couple tags for you to use based on what you’ve writte... to increase the number of tagged posts on Medium, but also to help users discover the right tags to use... In our algorithm, we use what is called a nearest neighbors approach... to compare posts... representing posts as vector…

22/11/2015
Social Media: Beginner's Guide
moz.com
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We hope you'll find this to be one of the most comprehensive social media resources available, and that no matter what your skill level is, there's plenty in here to help you improve your social presence. - Social Media: The Free Beginner's Guide from Moz

22/11/2015
Change Needed for Commenting That Favors the ‘Verified’
mobile.nytimes.com

NYTimes' “verified commenters.”... few hundred people whose comments are posted without moderation can end up dominating the reader commenting system... causes quite understandable resentment among thousands of others...Because they go up first, their comments are almost guaranteed to get the most exposure, “and hence rise to the top and be seen …

How to tell powerful narratives on Instagram
niemanstoryboard.org
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the Instagram experience, with its constant flow of images and text boxes, presented an alternative story geometry that demanded from me new things. Shorter stories... a deeper consideration of photographs and the rich, nuanced ways that words and pictures work together. ... a powerful, unexpected, and mostly underutilized storytelling tool...…

Why Instagram Captions Are the New Blogging
nymag.com
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People are increasingly turning toward Instagram not just as a place to post filtered photos, but to spill their lives and thoughts into the captions as well... if you’re already posting pretentious, evocative images, you’re more likely to be in an artsy-musings state of mind... Facebook, at 1.5 billion users, has felt cacophonous and impersona…

Engagement is Relational, not Transactional
mediashift.org
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focusing less on how audiences interact with content on the screen but more about how, because of stories, we engage with each other as a community. Less transaction, more relation; less on audience, more on community... in 2003 I launched the initial version of Interactive Narratives ... Finding inspiring multimedia work was one benefit. But f…

How to Thrive in the Live Streaming Revolution
www.entrepreneur.com
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Customers today can spot a phony from a mile away, and brand success will require that companies foster real, authentic connections that mirror human relationships... The live streaming revolution will be awkward. It will be messy. It will be funny, and it will be sad. And all of that is exactly what customers want... there’s something pure an…

'Trust' in News = Affirmation
www.nytimes.com
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Americans say they want accuracy and impartiality, but the polls suggest ... most of us are seeking affirmation. Americans want the news to be patriotic ... The news media is most valued when it reflects our best selves... the Internet has ... enabled us to construct digital silos, battlements from which... we fire invective on the people below…

17/11/2015
The Superhuman Guide to Twitter Advanced Search: 23 Hidden Ways
medium.com
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Twitter has an amazing, yet somewhat little-known Advanced Search tool to help you find exactly what we’re looking for. Looking to find your next customers? ... Want to measure the happiness of your current customers? Advanced Search is what you need... some top tips and tricks to help your business win with Twitter Advanced Search. - The Su…

14/11/2015
BBC told to emulate Buzzfeed by producing 'informal' short videos
www.independent.co.uk
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BBC journalists have been told to follow youth-friendly media such as Buzzfeed and Vice by making more “dynamic” and “informal” short videos in which the reporter acts as “a friend” to the viewer... “snappy, energetic” films of between 60 and 90 seconds that will be more popular with viewers watching on mobile phones... 60 per cent of its digit…

12/11/2015
Meet “dialogue,” the new front in the Internet commenting wars
www.niemanlab.org

People who advocate for comments on social media ... often argue that Twitter and Facebook engender higher-quality discussion in part because commenters are (usually) attached to real names ... [but] Twitter trolls are rampant, too. And a retweet or quick comment isn’t exactly the same as a thoughtful response. So recently we’ve seen a couple o…

12/11/2015
A Digital Team Is Helping Obama Find His Voice Online
www.nytimes.com
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looking for ways to bring his voice directly to people... a balance of focusing on the president’s priorities and being flexible and opportunistic as conversations are happening online ... to open the White House, to pull the curtains back and show people how government works... data metrics showed how his appearances on social media — like You…

10/11/2015
Social Media, Digital Transformation & EuroPCom2015 WrapUp (Top3ics, 9 Nov 9)
mathewlowry.myhub.ai

In this week’s edition, a months’ reading - some 30 posts - on social media, digital transformation, content/system design and EuroPCom2015. But first some news from me

Big bad selfie
medium.com
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We are fascinated with Essena O’Neill because she reveals things we could live our whole lives hiding from. In the span of a few years, she rocketed into Instagram fame, made hundreds of thousands of dollars and then decided to chase a life of meaning... We have always sold the dream and faked it to our neighbors. We’re just upset that now the …

I don’t know if you’re wrong, but I hope you are
medium.com
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A quick post to Medium in response to: Facebook Will Be Every Publisher’s CMS And That Is Probably A Good Thing: For a publisher to adopt Facebook as their CMS would be a form of surrender, handing over their future to someone else. - I don’t know if you’re wrong, but I hope you are — Medium

05/11/2015
Facebook Will Be Every Publisher’s CMS
medium.com

I feel reasonably confident that within the next 6–12 months, you will only see Instant Articles in the mobile newsfeed. Why? Because they are better... they will eventually be available on all Facebook environments. There is seemingly nothing stopping Facebook from rolling out a full front-end to the product so writers can produce directly in …

05/11/2015
Arrogant Control Is Not Leadership... On Social Media or Anywhere Else
www.linkedin.com

in the first quarter of 2015, I began to notice fewer and fewer publishing notices from my connections and those whom I  followed; and I could tell that my connections and followers were receiving fewer and fewer notices about mine. - Arrogant Control Is Not Leadership... On Social Media or Anywhere Else | PHIL FRIEDMAN | LinkedIn

05/11/2015
How to Write Better on Medium
writingcooperative.com
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The Writing Cooperative is a community of people who help each other write better through collaborated editing. - How to Write Better on Medium — The Writing Cooperative — Medium

04/11/2015
"Alternate viewpoint-canceling headphones. Because everyone else is wrong" Pure genius!
www.youtube.com

“Alternate viewpoint-canceling headphones. Because everyone else is wrong” Pure genius!

44 Powerful Marketing Tools for Facebook Ads, Websites, CRM...
www.jonloomer.com
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Whether it be for managing Facebook ads, CRM, podcasting, webinars or my website, people are curious about the software behind this business. - 44 Powerful Marketing Tools for Facebook Ads, Websites, CRM and More - Jon Loomer Digital

Social Media isn't Marketing. What is it then?
medium.com
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Social Media had its place in marketing during the early days, but as platforms (Facebook, Twitter, LinkedIn, Pinterest) have evolved brands/businesses have lost their ability to stand out... social media is a channel to connect with and provide value to your existing users...should be the responsibility of a cross functional team member who wo…

11 Medium Publications You Should Be Following — Thoughts on Media — Medium
medium.com
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publications, where people are carefully curating great content around particular topics, themes, and ideas Here are eleven great publications that you might want to follow today:

8 Steps for Preventing Abuse in a Web Community
making.makerba.se

Here’s what we’re doing so far on Makerbase to discourage abuse before it starts and address it right away when it does happen. - 8 Steps for Preventing Abuse in a Web Community — Making Makerbase — Medium

31/10/2015
A Click-Bait Experiment
medium.com
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Garnish your post with a photo of a cute little kitten and animal-lovers will flock to your button like zombies to a brain smorgasbord... good writing ... does not presently guarantee an audience on Medium... risks becoming a click-bait factory, a lame production line pumping out articles around the same limited themes...it needs to radically i…

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