insights into the complex relationship between AI and knowledge work, emphasizing the need for a nuanced understanding of AI's role in enhancing productivity and quality in different task domains - Harpa
Systems with Design from Trust: assume most (not all) people have good intent."initially feel counterintuitive, even risky...social: they rely on human relationships. appealing: once you wrap your head around them, you want more."The discomfort is a symptom of how today's default setting is mistrust: "we’ve internalized the ass…
195 leaders in 15 countries over 30 global organizations... asked to choose the 15 most important leadership competencies... grouped the top ones into five major themes ... difficult to master... because improving them requires acting against our nature...high ethical standards conveys a commitment to fairness, instilling confidence ... when le…
despite all the talk about culture, many business leaders remain confused... organizational culture is “the shared basic assumptions, values, and beliefs... taught to newcomers as the proper way to think and feel...think of culture as a management system... makes the idea much more concrete...staff... make all sorts of decisions every day ... in a…
A brief summary of my experience in building company structures and supporting processes, role definitions, etc.
Any digital transformation includes the following core ingredients:Strategy — aligning vision, customer experience, processes and technology.User-Centered Design — mobile first and personalized.Agility in Delivery — iterative and adaptable.Integration of Software, Platforms and Technology — choosing environments and products that harmonize.Data, A…
appointing facilitators to help us make the most of each meeting....more effective, so you (and everyone else) can make the most of your time.more inclusive, because the loudest person won’t dominate the room.more fun. You’re digging into challenges, identifying what can actually get done, and moving on.Here are a couple of typical meeting challen…
to create a team that is collectively intelligent, you likely need to focus on three specific factors that he and his colleagues have identified in their research...
time spent by managers and employees in collaborative activities has ballooned by 50% or more...How much time do people spend in meetings, on the phone, and responding to e-mails? At many companies ... 80%, leaving employees little time for all the critical work they must complete on their own... In most cases, 20% to 35% of value-added collabor…
EUrope’s success in eliminating mobile roaming charges may be the first “data4policy” case study where the data was website traffic, and illustrates the rewards of allowing innovation to flourish at the edges of large organisations.
becoming a learning organization was nothing like winning a marathon ...cultivating an award-winning orchard... nurturing systems and culture to produce meaningful results... We embarked on a systematic and phased approach to cultivating the organization we all wanted.
“We want to believe that we are thinking, rational people and on occasion tangle with emotion... The truth is we are emotional beings who on occasion think.”... Holacracy has been criticized for putting a disproportionate focus on process... pushing Zappos employees to operate in a way that goes against their very human nature... The overwhelming …
the increasingly collaborative nature of modern science. Perhaps nothing captures this dichotomy better than the story of the Higgs discovery... Almost 3,000 people qualify as authors on the key physics papers ATLAS produces... easier to guard against bias in interpreting the data The depth and breadth of this effort transform the act of discov…
Huge longform exposé - don't know whether to be impressed, amused or horrified: "... what did it mean for an online retailer with annual sales of more than $1 billion, that fills 280,000 orders per week, to be “self-organized”?... Holacracy is ... just one example of a growing movement... that seeks to apply insights derived from evolutionar…
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