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Why isn't Holacracy working at Zappos?

Why isn't Holacracy working at Zappos?

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“We want to believe that we are thinking, rational people and on occasion tangle with emotion... The truth is we are emotional beings who on occasion think.”... Holacracy has been criticized for putting a disproportionate focus on process... pushing Zappos employees to operate in a way that goes against their very human nature...
The overwhelming feeling of instability (worrying about people points, or whether they’ll be sent to The Beach) has sparked the fight-or-flight response ... “When something difficult happens, emotion drives,”... eliminating “the human element” doesn’t make it go away.

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