The New York Times smartphone products now have redefined Page One for the digital era. Finally, we have a model. Mobile can be harnessed to share the day’s news, and works far better to keep us informed than newsprint ever could....engagement — more minutes, now especially in mobile — drives subscription sales, retention, and the ability to incre…

if all content is ranked together and swift approval is the primary metric (whether that be views, reads, or recommends), the platform will become dominated by generic bullshit. Aspirational pap is just Medium’s version of the cat meme... Publications aren’t communities. Tags aren’t communities. They are content ownership vehicles and search tools…

the way Snapchat works is much closer to how we communicate face to face than any other social network... So now that you know everything there is to know about the history of the platform, let’s get down to the most important part: how the fuck do you use this thing? ... Below are some handy guides I have put together...

As a believer in the 80/20 principle, whenever I list out the key players involved in deciding on any piece of EU law, I come to around 500 men and women across Europe. Over time, around 100 of them are more heavily involved and influential, and the vital decisions are taken by about 20...

To understand what makes BuzzFeed tick, you need to know how Dao Nguyen thinks about data... As the value of content approaches zero, "Having technology, data science, and being able to know how to manage, optimize and coordinate your publishing is the thing that gives you a competitive advantage"... One myth is data scientists are telling report…

To get a better grip on the questions that bots raise... organized a workshop that brought together a diverse group of bot experts. This article is the output of the event, a tour of the bot and its semi-autonomy from three perspectives: that of the designer, the implementer, and the regulator... The last several years have seen a rise in bots …

BotOrNot checks the activity of a Twitter account and gives it a score based on how likely the account is to be a bot. Higher scores are more bot-like.

sometimes people post disagreeable or disturbing content that does not violate Facebook's policies. This paper explores the potential of community-driven counter-speech to play a critical role in challenging and diminishing these type of posts on social media. Counter-speech is a common, crowd-sourced response to extremism or hateful content... F…

Berners-Lee suggested a simple rethink in how social networks and human nature work together could help curtail negative behaviour... "we have responsibility to think how to build systems that tend to produce constructive criticism and harmony as opposed to negativity and bullying."

everything one needs to know about ... the Google Analytics add-on for Google Sheets.... value-add to a reporting workflow is that it’s extremely flexible, reliable, and a real time-saver... allows you to: Pull any data that you’d be able to access in the Analytics API (i.e analytics.google.com) directly into a spreadsheet...

Google’s self-driving cars are logging some 15,000 autonomous miles per week on public streets...a fatal accident will eventually happen. And a fatal accident could doom the entire effort. How the public responds to the first human deaths caused by self-driving cars will ultimately determine the technology’s trajectory... self-driving cars end up…

the press help shed sunlight on the inner workings of government, expose flaws and problems in our system, and inform the citizenry, making journalism a cornerstone of a healthy democracy... explanatory journalism... is particularly worthy of attention for its role in improving public knowledge and contributing to a more informed populace.The vide…

I've been invited to prepare a "Technology Buyer Challenge" on Hashtag Platform for the Language Technology Industry Summit this May. (Update, 31/3/16: this project was covered, among many other things, in an interview with professional EU interpreter Alexander Drechsel in his podcast Demos ex machina? Multilingual communication wit…

[leaders are] usually busy furiously making believe that there is no decline. Instead of leading societies out of decline (which is what they should be doing), they’re working night and day manufacturing (or luxuriously reclining in) what I’ll call Unreality Bubbles... intelligentsias manufacture unrealities in eras of decline because their positi…

"So you think “President Trump” is the worst case scenario?" - Some thoughts, originally on my oldblog and then updated on Medium:

Democrats and Republicans sometimes seem to be living in two different Americas. We analyzed the past seven debates on each side to show which topics are most discussed within each party (nice, simple data visualisation here)

the fear is that the platform will change without warning, and teams will have ended up wasting precious time and effort before they get a chance to get it right or reap the benefits if they do.

What we’ve learned is that group chat used sparingly in a few very specific situations makes a lot of sense. What makes a lot less sense is chat as the primary, default method of communication inside an organization.... All sorts of eventual bad happens when a company begins thinking one-line-at-a-time most of the time... Frazzled, exhausted, and …

A short post on the financial costs of not having a European Public Sphere.

data enrichment platforms have become a valuable resource for data scientists looking to automate and scale the cleaning, labeling and enrichment of data using human intelligence for machine learning — i.e. training data creation.

we analyzed over 1 billion posts from 30m brand pages on Facebook.

if he tried to make ads that were beautiful and perfect, it wouldn’t work and his fans would know... his work routinely pulls in millions of views because he’s transparent with his audience... mostly teenage boys know when they’re being peddled a product.

Newswhip data suggests that Facebook’s live videos, which by their very nature are longer and encourage users to comment, drive higher engagement than traditional short Facebook videos. Facebook even recommends that live streams go for at least 5 minutes, if not longer. Both Fusion and Vox.com are aiming to do future live streams in the 20-minute …

Great explainer video - accompanying article here.

the Digiday explainer for explanatory journalism... An article about the latest incremental development in [any] situation may be inscrutable to readers who haven’t been following ... Explanatory journalism aims to demystify those complex topics by providing that context.

We still write stories for the web as if they were fixed and transitory, but they’re not... people have expected that something like 70 per cent of traffic would be to “new” content, and the rest to the “archive”. The reality usually proves to be exactly the other way around... we’re over-weight in publishing “news” and significantly under-weight …

Why are explainers suddenly so popular?... Explainers should create “a scaffold of understanding that future reports can attach to”... a counterpart to the endless streams of headlines, posts and tweets that are how most digital natives find their news today.

if news content focuses on the ‘Who, What, When, and Where,’ explainer journalism looks to inform the reader of the ‘How and Why’... give the reader background information about a story to ensure that they are able to properly understand events as they unfold... Explainer journalism enables the media provider to at least show some intelligence an…

... using Viber and WhatsApp to publish documentaries... Whereas Viber can only be used to send messages to users, the upside of WhatsApp is that it allows for back-and-forth communication. The downside to the platform is that the process is more manual for the publisher. WhatsApp only lets publishers have 256 people per broadcast channel... the …

The institutional brand building you create by having your journalists be great on social platforms cannot be underestimated. Part of having your journalists on these platforms is giving them the freedom to be a normal human being, not a robot, a PR machine or a slave to the wire.