Writing a report full of recommendations? Watch out for these 5 classic mistakes.- first of four posts written in reaction to Luc van den Brande’s Reaching out to EU Citizens: A New Opportunity.

we evolved to solve complex problems not independently but dependently in a group setting.... the knowledge illusion... much of our “knowledge” is not knowledge in the sense of understanding how things work but ... faith... in other people  -... smart people with PhDs... whatever  -  who I trust to know these things that I do not know.... for tho…

Every day the web is becoming more personal... ... brands ... need to understand more than theoretical profiles or carefully honed audience segments.... master the fundamentals of identity...  In this report you’ll learn:  - What it takes to create a persistent individualized identity that crosses platforms and screens  - How brands and agencie…

“We wanted democracy... but got mobocracy.”... Bots generated one out of every five political messages posted on Twitter in America’s presidential campaign last year... “we need to reform our attention economy.”... groups which had mostly been excluded from the mainstream media... developed the dark arts they would use to further their agendas..…

small experiments aimed at customizing that story selection to the individual reader, based on a variety of signals... where readers are located... the last time a reader visits the site. If,... publishes a particularly enterprising story on a Monday, but a reader doesn’t visit ... after that story has left the homepage ... personalize the user’s…

“Governments in Europe have been spending money for years on improving the availability of services online, and uptake was always below expectations... citizens didn’t want to use the online platform. The idea was to digitise a process without improving it.”... there is a much bigger prize ... an opportunity to use the internet as a platform for…

AI is increasingly being used to support public participation in policy. While they offer a lot, they could invisibly skew policy if used carelessly.- 3rd post in preparation for my EWRC 2017 workshop on online communities and public participation in policy 

Did participants in the ‘Future of Europe’ process influence President Juncker’s State of the European Union speech, as promised? Of course not. Rightly.- 2nd post in preparation for my EWRC 2017 workshop on online communities and public participation in policy

Saying goodbye to my oldblog on my old platform’s 10th birthday.

Although curation can save very significant time to those who benefit from it, it positively does not save any time at all to the curators who exercise it. It does to those who benefit from it... it requires the author to find, vet/verify, organize high quality information from multiple sources, and to add value and perspective ... What follows is…

appointing facilitators to help us make the most of each meeting....more effective, so you (and everyone else) can make the most of your time.more inclusive, because the loudest person won’t dominate the room.more fun. You’re digging into challenges, identifying what can actually get done, and moving on.Here are a couple of typical meeting challen…

to create a team that is collectively intelligent, you likely need to focus on three specific factors that he and his colleagues have identified in their research...

This is a heavily updated repost of my latest Top3ics newsletter. It’s not a copy/paste repost, because Before you Repost it, ReThink It.

Confirmation bias... such a prevalent feature of human cognition, that until recently a second phenomenon has been hidden in plain sight. Recent research suggests that something called desirability bias may be just as prevalent in our thinking... When future desires and past beliefs are incongruent, desire usually wins out.

I was particularly ashamed of the way that the AAA ratings, which were in some sense a mathematical promise of safety, had been actually just lies, mathematical lies... like a weaponized mathematics ... actually people don’t want to know what their actual risk ... mathematics ... was being used ... so that people could go on doing essentially corr…

SocialChallenges.eu is a new, highly interactive platform dedicated to pilot-testing a new approach to stimulating startups, making innovation ecosystems more efficient and solving social and environmental problems. 

Habitual googling leads us to mistakenly believe we know more than we actually do ... even when we no longer have access to the internet. The more you use Google, it seems, the smarter you feel without it...

It’s time to #pay4content, which is why I’m wearing The Oatmeal’s t-shirt and brandishing the YANSS book on Bondi beach. Next time you read and use something from an independent content creator (like I did for my #backfire post), find a way of supporting them.

it won’t be the thousands of citizens’ dialogues orchestrated by the EU Commission across Europe over the summer that will re-engage EU citizens with Europe... There are an estimated 30,000 corporate lobbyists operating in Brussels, dominating the EU policy process. While NGOs have increasingly been included in EU policymaking... under-staffed ..…

Whether you read, curate or create, you need to manage the content that matters to you if you want to extract maximum benefit from it.

6th Scenario – More EuropeanismDemocracy needs an identity foundation that binds individuals into the demos... Europe does not have that. The proof?... There are no successful pro-European populists!The local and particular cannot be based on the general and universal.... There has to be something more ...

Design Thinking is indeed a buzzword, and it’s also a useful starting point for deeper understanding... The tension is clear: serious, critical expert designers versus amateur design thinkers with their babbling buzzwords and bubbling positivity... A little bit of Design Thinking can over-inflate egos and self-perceptions of creative greatness, bu…

Financial incentive is key to Silverman’s understanding of fake news, which he defines as online misinformation that is completely false, created to deceive and economically motivated. If online misinformation is being created for ideological reasons it’s propaganda... delegitimising legitimate journalism... through delegitimising organisations t…

platforms like Facebook have ... amassed unprecedented gatekeeping powers ... Can new decentralized systems with no single point of control... be a remedy? A new report ... concludes that “protecting the future of speech online involves not only these ambitious experiments in decentralization, but the cultivation of an ecosystem of competing publi…

Clinicians should aim to understand parents’ values and engage in genuine, respectful conversations; these processes can help vaccine-hesitant parents feel heard and understood... Recognizing cognitive biases ... can also help ... omission bias may lead parents to blame themselves more if a child develops a vaccine-related side effect ... than ...…

The next stage of the web is the Curated Web... create massive opportunities for entrepreneurs who see the trend... characterized by a fundamentally different value to users than the social web... Web 1.0 was characterized by content published from one-to-many and social media was about easily creating and sharing content, from many-to-many, the c…

Content management is about to undergo a foundational shift as artificial intelligence and machine learning bring long-sought order to enterprise content... the more content you collected, the harder it was to manage... machine learning algorithms actually work better with more data, and that has the potential to fundamentally alter how we think …

we focus on pseudo-profound bullshit, which consists of seemingly impressive assertions that are presented as true and meaningful but are actually vacuous. We presented participants with bullshit statements consisting of buzzwords randomly organized into statements with syntactic structure but no discernible meaning

the knowledge illusion is a common form of human fallibility, but Trump takes it to an exceptional degree... When asked to explain something, he changes the subject, his confidence in his knowledge unwavering... reflectivity... whether people are likely to be highly deluded about their own knowledge... Low scores on the reflectivity test correlat…

In this episode we explore both of those concepts as well as what makes a person susceptible to bullshit, how to identify and defend against it, and what kind of people are the most and least likely to be bowled over by bullshit artists and other merchants of feel-good woo.