Overview: Digital Transformation

A glimpse into tomorrow's ultra-personalised web, when these technologies migrate out of marketing into CMS ... "an engine to generate custom sets of tags for each Web site visitor.... the next step is to assemble the tag data into detailed individual profiles for personalization, testing, attribution, and other purposes... These features go bey…

"There is no shortage of stories about companies that create amazing innovations with digital technology ... the software, media and technology industries ... account for less than 10% of the U.S. economy. What about the other 90%? We studied more than 400 large companies ... in every industry, companies are doing exciting things with digital te…

"I’ve seen many successful startups emerge and flourish outside of Silicon Valley, like Hootsuite, Jive, Bazaarvoice, Omniture, Spredfast, Sprinklr, BuddyMedia, BlaBlaCar, Freelancer, and a plethora of Chinese tech companies ... let’s first break down the pros and cons of having your startup be in Silicon Valley" - Your Tech Startup Doesn’t Nee…

"an engine to generate custom sets of tags for each Web site visitor.... the next step is to assemble the tag data into detailed individual profiles for personalization, testing, attribution, and other purposes... These features go beyond Web page tags to capture data from mobile apps, from ad pixels served on external Web sites, and from other s…

"we wanted an easy way to create and share social cards with our readers... Vox Media’s ‘meme’, an open source social card making tool. A few hours of tinkering later, and we had our own version set up with some simple functionality, along with a new name: CardKit.... a simple and easy to use tool for everyone to quickly and dynamically create im…

"Who says innovation is only for start-ups? In these interviews, the heads of three large, established companies—Intuit, Idealab, and Autodesk— argue there’s no reason big players can’t develop the next big thing... how it can remove roadblocks to experimentation, and the merits of creating its very own idea incubators. "one thing that’s made the…

"When you think about a company with no managers there’s a good chance your mind drifts to stories of chaotic “meritocracies”, bro-y cultures, and HR disasters. Whereas we value mentorship and coaching, continuous self-improvement, and strive to make sure everyone feels safe and supported. ... That said, we do think there are problems with tradit…

"Advancement in digital technologies has disrupted everything, including leadership styles ... Employees want more ownership rather than to follow instruction; customers want to participate in the marketing and development process; and leaders are finding that open and agile organizations are able to maneuver more effectively ..." Not just platit…

Even if you're not in the slightest bit interested in bitcoin or blockchains, you should read this, as it first explains why the Internet enabled innovation through "the abstraction of a separate “application layer.” Core Internet protocols - the “transport layer” - shuffle packets of data around, but they don’t define how the exchange of packets …

"While we've always loved a good chart and map at Vox, appreciating a chart or map does not data journalism make. Data journalism is not just data visualization... ... the explosion in data sources readily available on the web... can both aid in telling important and necessary stories, but can also be easily misunderstood and potentially manipula…

Some useful ideas for what we call the 'Project Briefing' stage, which may be the first part, or indeed the entirety, of a project's Inception phase: "... we often discussed visual or technical issues without a clear understanding of the business goals... we immediately jumped to design suggestions that were based on personal opinion, assumption …

"This paper shares ‘how’ to bring an Enterprise Gamification approach to your organization, building on ‘what’ is Enterprise Gamification, outlined in our earlier paper, ‘Let the games begin: Using game techniques to drive digital transformation’, and demonstrates the tangible benefits of gamification technique to empower employees" - Enterprise …

"In How Google Works, Eric Schmidt and Jonathan Rosenberg... focus on hiring, developing and empowering "smart creatives"-professionals with the technical skills to solve problems as well as the imagination to dream up new ideas. ... while senior executives strategize and plan, those plans always fall short. "Since the plan is wrong, the peopl…

"banks and bank regulators don't seem to be aware of how much danger they're in, or how fast tech is moving to destroy traditional financial services" - TransferWise, Mark Carney, And 'Uber-Type Situation' In Banking - Business Insider

"Get ready for companies that run themselves. But will the autonomous economy set us all free, or just make the rich richer?" Good intro, setting companies like etherum into a wider context and using a hypothetical example to show how a DAO could emerge and propagate. And then it sets alarm bells ringing. "the true economic significance of autom…

Over on Medium, a terrific piece taking apart how bad most hiring processes are, and exploring one experiment with fixing it: hiring hackathons. The actual results were mixed - it was a pilot, after all - but the idea definitely deserves traction for a company like Intrasoft."

Of them all, I particularly like the look of Write Or Die, Wridea & StayFocused, which possibly says more about me than my 5 latest blog posts combined: "These tools will not only provide you with a way to write down your ideas whenever they hit you, but will also enable you to organize your time better and start writing more content through a re…

"decision makers get stuck in a memory loop and can only predict the future as a reflection of the past... A way around... is a speed-dating version of scenario planning, one that takes hours rather than months... get participants out of their usual frame of reference, opening their eyes to a possible future that would require very different type…

This one's a mustread, helping you identify and understand all four 'Dark Tetrad' personality types (everyday sadists, narcissists, Machiavellians & psychopaths). Useful not just for navigating your own organisation, but also that of your client ... "Blessed with a surfeit of confidence and knack for lying, they dazzle in interviews, make great…

"At the moment, it seems to be fashionable for venture capitalists and tech journalists to say “I love the blockchain, just not bitcoin.” There are a few things that people that make this claim completely ignore: The blockchain does not work without bitcoin" - The Blockchain is Important and so is Bitcoin — Medium

"the majority of participants reported that they found it unpleasant to be alone in a room with their thoughts for just 6 to 15 minutes.... in one experiment, 64 percent of men and 15 percent of women began self-administering electric shocks..." How our mobile-phone-driven flight away from idletime and interiority damages our psychology, physical…

"ADEPT ... Autonomous Decentralized Peer-to-Peer Telemetry ... taps blockchains to provide the backbone of the system... IBM and Samsung chose three protocols – BitTorrent (file sharing), Ethereum (smart contracts) and TeleHash (peer-to-peer messaging) – to underpin ADEPT... blockchains deployed within the ADEPT system would serve as a ledger of…

How industrial-era management structures hinder work today: "The industrial era approach to getting something done is to first create an organization ... metaphorically still a picture of walls defining who is inside and who is outside a particular box.... This way of thinking was acceptable in repetitive work ... As a result, organizational des…

Interesting ruminations on the limits of traditional knowledge mgt techniques. "the everyday experiences we have do not exist in a meaningful way in any documents. What has happened can seldom be understood from the Excel sheets explaining the results of our actions or the Word-documents explaining what we did or what we should have done." - Wh…

" “[Currency] is not the killer app, it’s just the first app.”... “The potential to greatly reduce or even eliminate the need for litigation and courts ... smart contracts ... in principle removes the potential for parties to have a dispute..."

"My hunch is that The Blockchain will be to banking, law and accountancy as The Internet was to media, commerce and advertising. It will lower costs, disintermediate many layers of business and reduce friction. As we know, one person’s friction is another person’s revenue." Good tour of similarities and differences between today's early-Bitcoun a…

"the blockchain is all about replacing the servers that power today’s online world with computing power and storage that we all share.... Every network requires ... a “single source of truth” — the authority that says, “this is real,”... we have depended on servers run by corporations and governments... The blockchain turns the entire network in…

"In a previous post, I outlined the benefits of Five Whys... Today, I want to talk about the mechanics of Five Whys in greater detail." - Lessons Learned: How to conduct a Five Whys root cause analysis

"I have come to believe that this technique should be used for all kinds of defects ... we use the defect as an opportunity to find out what's wrong with our process, and make a small adjustment. By continuously adjusting, we eventually build up a robust series of defenses that prevent problems from happening.... breaking down the "time/quality/c…

"The Five Whys technique was developed and fine-tuned within the Toyota Motor Corporation as a critical component of its problem-solving training... "by repeating why five times, the nature of the problem as well as its solution becomes clear." ... dig into each problem that arose until they found the root cause. "Observe the production floor w…