Curated Resource ( ? )

Lessons Learned: Five Whys

Like management , project management , 5whys
Curated: 13/01/2015 from www.startuplessonslearned.com/2008/11/five-whys.html

my notes ( ? )

"I have come to believe that this technique should be used for all kinds of defects ... we use the defect as an opportunity to find out what's wrong with our process, and make a small adjustment. By continuously adjusting, we eventually build up a robust series of defenses that prevent problems from happening.... breaking down the "time/quality/cost pick two" paradox, because these small investments cause the team to go faster over time.... Our bias as technologists is to over-focus on the product part of the problem, and five whys tends to counteract that tendency." - Lessons Learned: Five Whys

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The above notes were curated from the full post www.startuplessonslearned.com/2008/11/five-whys.html.

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