Digital transformation is an over-used, over-abused term. Here’s what it means to me.
In most organisations, the following strategies are barely on speaking turns, let alone fully integrated and mutually supportive:
How can you integrate the above strategies, processes and tools? By treating them as different aspects of one, overarching goal: the creation of an internal innovation community throughout your organisation.
everyone is trained and motivated to share knowledge internally and externally, supported by efficient tools and processes
The idea is to frame the above strategies, processes and tools as interconnected tactics within an overall strategic framework. This aligns them to a shared set of goals: an organisation where everyone is trained and motivated to share knowledge internally and externally, supported by efficient tools and processes for knowledge management, internal and external communications.
Having such a strategy is all very well, but noone will notice if you never implement it. You'll need to plan for unknowns, coordinate experts who have never worked together before, and integrate project and change management so that:
I’ve specialised in the intersection of internal and external communications, collaboration and knowledge management since 1995. If you need help, get in touch.
More services: start with Communication strategy.
“We are approaching a time when machines will be able to outperform humans at almost any task... Physicist Stephen Hawking and the tech billionaires Bill Gates and Elon Musk issued a similar warning last year... Vardi, a professor at Rice University and Guggenheim fellow... suggested AI could drive global unemployment to 50%, wiping out middle-…
Betts ... became the first data head to join the publisher’s board, recognizing data’s importance in growing its subscriptions and audience. Today, he heads up a 30-person team focused on customer analytics and research. Here are lessons from Betts on data maturity and driving audience engagement... While subscriptions are critical ... it’s not t…
Bots are to modern messaging apps what APIs were to Web 2.0; a way to build on top of other services, experiment, and create a new way of interacting with existing services... what inspiration can we draw from the past that might help us to think about designing Conversational UIs?
Artificial intelligence is the future of Google Search, and if it’s the future of Google Search, it’s the future of so much more... with its head of AI taking over search, the company seems to believe this is the way forward.
“Innovation is not just a cool thing. It’s not just a process. It’s a culture. We research. We design. We build.” Innovation should not compete with the daily grind of the company, it must emerge from it
an edge is not just a term for advantage itself; it can also be the place where you can find that advantage... the outer rim that frames what you do and separates it, quite conveniently, from what you don’t... When you proceed beyond this border in business, the main thing that changes is risk. they are the places where the inside and the outside…
Free group messagingIt's like a private chat room for your small group. Have as many as you want, and it's always free. Now, you can coordinate with coworkers, organize a game night, and keep in touch with family all in the same place.
there’s no shortage of startups, projects, and developers trying to apply the blockchain concept to everything... because it gives the tech industry another bite at a long-coveted apple: decentralization. Is there a decentralization event-horizon beyond which platforms simply dissolve... Here are two instances of that dream... Ujo imagines an au…
the collapse of the digital interface of the Common Agricultural Policy (CAP) IT system... supposed to be one of its key exemplars for GDS in showcasing its "agile" approach to delivering digital technology... the system will be 40 per cent over budget at £215m and has led to disallowance penalties to the EU of up to £180m per year due to mis-paym…
the government’s chief scientific adviser, published ... Distributed Ledger Technology: Beyond Block Chain... official study that explores how the aforementioned technology “can revolutionise services, both in government and the private sector... the potential to help governments to collect taxes, deliver benefits, issue passports, record land reg…
Every insurance company’s core computer system is, at heart, a big, fat centralised transaction ledger and if the insurance industry does not begin to learn about, evaluate, build with and eventually embrace Blockchain technology, they will leave themselves naked and open to the next Uber, Netflix, AirBnB orwanna’ be Unicorn that comes along and …
a new role that I believe will become more and more important: the Minister of Culture.WARNING: REAL CONTENT AHEAD! This essay links to most of the best research on culture. ... I’ll also show how to generate a culture score for your company and improve it. ... a full 3-6 month course on culture ... Don’t think of this as a long post — think of it…
... high levels of skills obsolescence. We must anticipate massive quantitative and qualitative educational needs. Technological literacy will be key, obviously, but I also believe we will need to cultivate our “core human competencies”. Collaboration, empathy, active listening and caring, creativity ... anticipate the social effects of a “winner-…
About 7 million jobs will be lost and 2 million gained as a result of technological change in 15 major developed and emerging economies... "It is simply not possible to weather the current technological revolution by waiting for the next generation’s workforce to become better prepared."... "routine white-collar office functions at risk of being…
In which I studiously avoid curating anything about 2016 or David Bowie.
The fundamentals are broken ... It has failed because the community has failed... What was meant to be a new, decentralised form of money ... has become ,,, a system completely controlled by just a handful of people.
Howdy, a bot company devoted to automating common workplace tasks. Its product lives in Slack ... operates in the background, listening for the keywords and questions that will activate its powers. ... automates meetings, asking what people are working on, collating their answers, and distributing them to the team ... take your lunch order ... AI…
carmakers must solve an impossible ethical dilemma of algorithmic morality.
AI in itself isn’t good or bad. We’re just beginning to go past our initial, vague apprehensions, and to look concretely into how AI can benefit society while ensuring that it doesn’t hurt us.
So if it’s not defined in the Bitcoin paper, what does “blockchain” actually mean? I’ve asked a lot of people this question, ranging from renowned cryptographers and distributed systems experts to Bitcoin enthusiasts to people not particularly versed in either Bitcoin, distributed systems, or cryptography. No two people have ever given me the same…
Every business in the world will have a bot. It will allow any customer to talk to them in the simplest way possible, sending a message.
If we define design as the decisions that determine how something works ... then Design Thinking is simply the process to make more thoughtful decisions.... We can only knit together what we already know in new ways to get to the something that’s never existed before.... Design Thinking offers — a way to get where you’re going when you don’t kno…
Facebook’s news feed algorithm can be tweaked to make us happy or sad; it can expose us to new and challenging ideas or insulate us in ideological bubbles... The algorithm’s rankings correspond to the user’s preferences “sometimes,” Facebook acknowledges... not the success rate you might expect A glimpse into its inner workings sheds light ... on…
competition in the ride-hailing market is really just the prelude to a much bigger fight over dominance of the self-driving car market over the next couple of decades... If cars are primarily rented, rather than owned, then they can be optimized for shorter trips ... Short-range, high-efficiency electric vehicles will become more practical. -…
The CDO is now a “transformer in chief,” charged with coordinating and managing comprehensive changes that address everything from updating how a company works to building out entirely new businesses.
companies that have successfully transitioned to become high-performing digital enterprises are able to orchestrate six building blocks: strategy and innovation, the customer decision journey, process automation, organization, technology, and data and analytics
humans are already building a specific kind of AI ... systems that we construct and endow with legal, real-world power ... their own internal structures of rules and traditions, while humans perform fuzzy brain-based tasks specified by the system. The system as a whole can act with an appearance of purpose, intelligence, and values entirely distin…
They’re funding a new organization, OpenAI, to pursue the most advanced forms of artificial intelligence ... results public and its patents royalty-free, all to ensure that the scary prospect of computers surpassing human intelligence may not be the dystopia that some people fear a research lab meant to counteract large corporations who may gain …
Just in time for your Christmas break, a hand-picked selection of posts designed to give you something to think about as the year turns.
SEVERAL MAJOR COMPANIES from technology and financial ... IBM, Intel, Cisco, London Stock Exchange Group ... JP Morgan, Wells Fargo and State Street—have joined forces to create an alternative to the blockchain. Overseen by the not-for-profit Linux Foundation, this open source project aims to build blockchain-like technology ...for the business…
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