Overview: Social Media Strategy

vast universe of self-built social media empires devoted to spreading false, misleading, and polarizing science and health news ... Natural News ... are “[o]pening my eyes to the reality that everything about our culture is corrupted and I can’t trust nothing but what I see and experience.”.. people tend to hold beliefs that align with their cultu…

Material that arouses heated emotions within the viewer spreads faster and wider than well-considered, evidence-based argument.For an elected leader, a u-turn is seen as the ultimate betrayal, but for a scientist, changing views in the face of better evidence is a sign of the highest integrity.... Imagine, if you will, a sort of spellchecker appl…

research the critical trends and market conditions that are of importance to their clients and the company. From that commitment content flows at relatively low cost. It’s easy to write when you have compelling research to share, that has already been paid for by the strategic needs of the company.

"conservatives who received a correction telling them that Iraq did not have [Weapons of Mass Destruction] were more likely to believe that Iraq had WMD." ... fact-checking reinforced the mistaken belief... the "backfire effect."A new paper, however, suggests the "backfire effect" may be a very rare phenomenon.... People are extra happy to adopt a…

Regardless of partisan preference, belief in Trump falsehoods fell after these were corrected ... research found no evidence of a "backfire effect," i.e. an increase in inaccurate beliefs post-correction... [but] Trump supporters were just as likely to vote for their candidate after being exposed to his inaccuracies.... "If the original informat…

every Chinese ... ”Citizen Score” will determine under what conditions they may get loans, jobs, or travel visa to other countries. ... individual monitoring would include people’s Internet surfing and the behavior of their social contacts... algorithms know pretty well what we do, what we think and how we feel—possibly even better than our friend…

The websites Liberal Society and Conservative 101 appear to be total opposites... published stories that were almost exactly the same, save for a few notable word changes... These for-the-cause sites that appeal to hardcore partisans are in fact owned by the same Florida company... all it takes to turn a liberal partisan story into a conservative…

the term fake doesn’t begin to describe the complexity of the different types of misinformation (the inadvertent sharing of false information) and disinformation (the deliberate creation and sharing of information known to be false)... once you start breaking these categories down and mapping them against one another you begin to see distinct patt…

to put the blame solely on the company is to overlook how people use the site, and how they themselves create a filter bubble effect through their actions.... Just as important as the algorithm is how people use the site and shape it around their own communications... people are actually exposed to a great deal of diversity through Facebook... But…

"Perspective" ... for news websites and blogs to moderate online discussions with the help of artificial intelligence... reports how "toxic" a given comment is. It lets the website publisher, or even readers themselves, choose a "toxicity" threshold for comments that won't be displayed publicly... will start screening for off-topic comments or one…

There are always “alternative facts.” What matters is how we decide which of those alternative facts are most likely to be true... Conway’s statement based ... on a much older tradition of deciding what is true: the argument from authority.... the culmination of a long retreat from the scientific perspective on truth... pitted against creationist…

If reason is designed to generate sound judgments, then it’s hard to conceive of a more serious design flaw than confirmation bias... a trait that should have been selected against. ... it must have some adaptive function... related to our “hypersociability.” ... Living in small bands of hunter-gatherers, our ancestors were primarily concerned wit…

scientists and their supporters need to paint a positive vision of the future, where science re-affirms its moral authority, articulates how it will help us, and advances a noble cause

a digital community ... a space for anyone interested ... how to make “journalism more responsive to the public’s needs, more representative of the public’s diversity, and more inclusive of the public’s voices.”... Gather... for everyone working in news in some capacity

We know little about the amount of fake news an average citizen consumes, or how it fits into their overall news diet... What we found calls into question the severity of the fake news crisis.... We gathered data for both the real and fake news sites from comScore... First, the fake news audience is tiny compared to the real news audience–about 1…

Several contributors suggested that different media organizations could come together both on a reporting level and on a broader level. There’s the idea for a “‘pooled’ White House new dashboard,” “a new kind of aggregation site for specific topics.”

3rd of my posts for Chatbots Magazine: Chatbots allow governments and other public bodies to provide citizens highly customised content and services. And invade their privacy. Citizens deserve better choices. 

Zuckerberg uses abstract language in his memo—he wants Facebook to develop “the social infrastructure for community,” he writes—but what he’s really describing is building a media company with classic journalistic goals... “for keeping us safe, for informing us, for civic engagement, and for inclusion of all.”,,,an assumption that news... will con…

our current misinformation problem is only the tip of a massive iceberg — and this looming disaster starts with AI...when we see a picture that seems very unlikely, we naturally assume that it is photoshopped... with AI, we are heading toward a world where this will be the case with every form of media: text, voice, video, etc.

idea is that the human agents only handle requests too complex for a bot. But the enterprise software companies building automated responses and those that manage live chat services for workers are jostling over how to do the so-called “handoff,” or the step in which a customer gets routed from a bot to a human

when bot platforms take off, we will be... completing the new shift in data control from the users’ hands to Facebook’s, Google, and Microsoft’s hands... the next big privacy concern... end-to-end encryption between the user and the bot developer... goes against their [platform's] business models

Community engagement is about shifting that perspective. It’s about continuously listening, interacting and serving a community. How did the work contribute to the community reaching its goals? Far too often, journalists are obsessed with telling the story. And the story is good. But the story. isn’t. enough. design thinking ... can help us achi…

artificial neural network... takes in a given type of data... and finds patterns in them... Nobody knows quite how they work. And that means no one can predict when they might fail... If there hadn’t been an interpretable model, Malioutov cautions, “you could accidentally kill people.”.. European Union recently proposed to establish a “right to ex…

model to assess human beings based on five personality traits, known as the "Big Five." also known as OCEAN... openness, conscientiousness, extroversion, agreeableness, neuroticism... their needs and fears, and how they are likely to behave. ... the problem with this approach was data collection... Then came the Internet. And Facebook... on the b…

my thinking was that one of the best ways to get young men to go see a movie was to tell them they should not be allowed to see it... ultimately sold millions of dollars worth of tickets, dvds and books... the exact playbook that right wing blogger Milo Yiannopoulos is running on his own cross-country trolling tour... Numerous leaders of the alt-r…

Three articles unpacking the relationship between community, communications, content and EU communications.

pro-active warnings designed to contextualize and pre-expose web users to related but fake information in order to debunk factual distortion in advance... the more detailed warning was about twice as effective as the general warning at shifting opinion towards acceptance of climate science consensus despite exposure to fake news. Warnings were pre…

You’re going to use the twit library to build a Twitter bot. It will like and re-tweet whatever you specify. It will also reply to your followers with a selection of canned responses.

But millions of people chose to skip the media ... and watch the speech live, via Facebook... greeted with a litany of comments and emoticon reactions, all colored by the point of view of the outlet broadcasting it...a live or real-time filter bubble, where a viewer’s perceptions of a live event are colored by the commentary that surrounds it.

author of The Content Trap and professor at Harvard Business School, talks about the strategic challenges facing digital businesses, and explains how he and his colleagues wrestled with them when designing HBX, the school’s online learning platform... success for the best companies does not come from making the best content, it comes from recogniz…